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I have reset my Firefox account password, but still have the saved passwords and data on my phone from before the reset, if I reconnect my phone to the internet will I lose that data? Is there a way to re-sync those data to my account?

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Title sorta says it all. The other day when I opened FireFox on my laptop it said my account had been disconnected, and to re-sign in. In a long story short, I did not have my phone for several weeks and it was dead. I received it afterwards, did not allow it to connect to the internet, and still have that old profile data on my phone.

Can that data safely be retrieved or re-synced to my account? If so, how? It would be iPhone to Windows 11 install.

Respectfully, Michael

Title sorta says it all. The other day when I opened FireFox on my laptop it said my account had been disconnected, and to re-sign in. In a long story short, I did not have my phone for several weeks and it was dead. I received it afterwards, did not allow it to connect to the internet, and still have that old profile data on my phone. Can that data safely be retrieved or re-synced to my account? If so, how? It would be iPhone to Windows 11 install. Respectfully, Michael

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Also, perhaps for brevity or clarity:

>Did not have my phone for several weeks, it was not connected to the internet during this time >I had to reset my FireFox password for reasons unbeknownst to me >I did know this would delete my Sync data from the server >Those passwords and data are still on my phone >Can I re-sync from my phone safely, or otherwise safely retrieve those passwords without manually re-entering them for each website on my laptop?