firefox can't find gstatic.com
I'm unable to load my home page because www.gstatic.com will not load. Thank you.
Alla svar (3)
Hmm, that's strange. It's a commonly used Google domain. Do you use any "blockers" or container extensions targeted at Google?
If a site is generally known to work in Firefox, these are standard suggestions to try when it stops working normally:
Double-check content blockers: Firefox's Content Blocking/Tracking Protection feature, and extensions that counter ads and tracking, may break websites that embed third party content (meaning, from a secondary server).
(A) Do you see a shield icon toward the left end of the address bar, near the lock icon? More info on managing the Tracking Protection feature in this article: Enhanced Tracking Protection in Firefox for desktop (before Firefox 70: Content Blocking).
(B) Extensions such as Adblock Plus, Blur, Disconnect, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix should provide toolbar buttons to manage blocked content in a page. There may or may not be a number on the icon indicating the number of blocked items; you may need to click the button to see what's going on and test whether you need to make an exception for this site.
Cache and Cookies: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Clear Firefox's Cache
See: How to clear the Firefox cache
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, click the lock icon at the left end of the address bar. After a moment, a "Clear Cookies and Site Data" button should appear at the bottom. Go ahead and click that.
In the dialog that opens, you will see one or more matches to the current address so you can remove the site's cookies individually without affecting other sites.
Then try reloading the page. Does that help?
Testing in Firefox's Safe Mode: In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.
If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)
If Firefox is running: You can restart Firefox in Safe Mode using either:
- "3-bar" menu button > "?" Help > Restart with Add-ons Disabled
- (menu bar) Help menu > Restart with Add-ons Disabled
and OK the restart.
Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).
Any improvement?
OldPR65 said
I'm unable to load my home page because www.gstatic.com will not load. Thank you.
Hello OldPR65,
Do you by any chance get :
"404. That’s an error. The requested URL / was not found on this server. That’s all we know." ?
That's what I get on both Firefox and Edge .....
(disabling or turning off anything etc. makes no difference for me)
Then I checked this :
Here's an example of a gstatic.com URL for a video thumbnail displayed in Google search results for cherry blossom:
Can your Firefox load that URL?
Another example is the Google Translate icon when you embed the translator into a website:
https://www.gstatic.com/images/branding/product/2x/translate_24dp.png
Other sites may use gstatic.com URLs for scripts and other components; I'm pretty sure it's not limited to images.