It's gone.

Refresh Firefox {web link} is a LAST RESORT ! !

Refresh Firefox - reset add-ons and settings

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs.

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

When you are ready, we can start moving parts of your old data and Copy it to the new profile.

First; open your file browser to the New profile;

Type about:support in the address bar and press enter.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Second, open the file browser to the Old profile.

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Open the Old Firefox folder. Find and open the newest folder here.

Warning ! ! Only Copy the files you are told. Here is the list of files;

cookies: Do not bother. Cookies will be created when you return to the website. However, you will have to log in everywhere.

extensions(add-ons): it would be better to download them fresh. +++++++++++++++++++++++++++++++++++++++++++++++++ key3.db and logins.json: These are the Password files.

persdict.dat: custom dictionary – words you added to the dictionary

mimeTypes.rdf: What to do with what type of file.

places.sqlite: History and Bookmarks.

prefs.js: Your settings. Note, this may be contaminated.

cert8.db and possibly cert_override.txt: Stores all your security certificate settings and any SSL certificates you have imported into Firefox. If removed, the file will be replaced. +++++++++++++++++++++++++++++++++++++++++++++++++ Copy these files from the old to the new. You will get a message about the files already exist. Choose to over-write for each file.

I think 1Password installs at the system level, does that sound right? In that case, it's possible that Firefox did not find the add-on advertised in the Windows Registry, or that Firefox did find the extension but has not enabled it. To gather a little more information, you can view your enabled and disabled extensions on the Add-ons page. Either:

• Ctrl+Shift+a (Mac: Command+Shift+a)
• "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then look for 1Password on the right side. Disabled extensions are together at the bottom. Is it there and, if so, can it be enabled? If it can't be enabled, is there any error message explaining why?

Thanks to all. Looks like I'll be busy running malware apps for awhile. Just hope I haven't lost all my passwords. Resets can indeed be tricky. This all started with installing a "Free" app "ClipGrab". Going forward, I'll always use a custom install as opposed to hitting the "Next" key.