Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

My firefox crashes everytime put my laptop in sleep mode. I am runnin Windows 10.

  • 2 svar
  • 1 har detta problem
  • 4 visningar
  • Senaste svar av FredMcD

anjelious02
anjelious02
more options

bp-2146acdd-1075-4161-a25a-8a9742160318 3/18/2016 3:51 PM bp-bdcb6e3e-cdef-4347-a998-2f4802160317 3/17/2016 9:01 AM bp-5f576229-1446-4b94-803d-3949c2160315 3/15/2016 10:15 AM bp-735f6b83-668f-4108-b9d4-a21e72160313 3/13/2016 10:48 AM bp-45af121c-6f2f-4924-9086-6d4b42160311 3/11/2016 10:22 AM bp-68afa4e0-ccf3-4f9b-8d73-878de2160310 3/10/2016 3:05 PM

bp-2146acdd-1075-4161-a25a-8a9742160318 3/18/2016 3:51 PM bp-bdcb6e3e-cdef-4347-a998-2f4802160317 3/17/2016 9:01 AM bp-5f576229-1446-4b94-803d-3949c2160315 3/15/2016 10:15 AM bp-735f6b83-668f-4108-b9d4-a21e72160313 3/13/2016 10:48 AM bp-45af121c-6f2f-4924-9086-6d4b42160311 3/11/2016 10:22 AM bp-68afa4e0-ccf3-4f9b-8d73-878de2160310 3/10/2016 3:05 PM

Alla svar (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button/Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window

Create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

The System Detail list next to the question shows that you run an older Firefox 44 version that is no longer supported with security updates. Always update Firefox and Add-ons to the latest versions to get all security fixes.

Please update to the current Firefox 45.0.1 release.

  • Help > About Firefox
FredMcD
FredMcD
more options

bp-2146acdd-1075-4161-a25a-8a9742160318

Signature: mozilla::net::nsHttpConnectionMgr

mcbrwctl.dll = McAfee SiteAdvisor

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder +++++++++++++++++++++++++++++++++++ bp-bdcb6e3e-cdef-4347-a998-2f4802160317

Signature: mozilla::net::nsHttpTransaction::Caps

mcbrwctl.dll = McAfee SiteAdvisor

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder +++++++++++++++++++++++++++++++++++ bp-5f576229-1446-4b94-803d-3949c2160315

Signature: nsTArray_Impl

mcbrwctl.dll = McAfee SiteAdvisor ++++++++++++++++++++++++++++++++++++ bp-735f6b83-668f-4108-b9d4-a21e72160313

Signature: mozilla::net::CacheIndex::Release

mcbrwctl.dll = McAfee SiteAdvisor

Disable/update your McAfee SiteAdvisor