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When I send mail, I keep getting this message. An error occurred while sending mail. The mail server responded: "JunkMail rejected - 71-12-190-31.dhcp.leds.al

  • 8 svar
  • 1 har detta problem
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  • Senaste svar av FransdeV

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When I send mail, I keep getting this message.

An error occurred while sending mail. The mail server responded: "JunkMail rejected - 71-12-190-31.dhcp.leds.al.charter.com ([127.0.0.1]) [71.12.190.31]:52956 is in an RBL, see http://www.spamhaus.org/query/bl?ip=71.12.190.31". Please check the message recipient probinson1848@yahoo.com and try again.

How do I get rid of this problem? WNS

When I send mail, I keep getting this message. An error occurred while sending mail. The mail server responded: "JunkMail rejected - 71-12-190-31.dhcp.leds.al.charter.com ([127.0.0.1]) [71.12.190.31]:52956 is in an RBL, see http://www.spamhaus.org/query/bl?ip=71.12.190.31". Please check the message recipient probinson1848@yahoo.com and try again. How do I get rid of this problem? WNS

Alla svar (8)

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Hi there,

If you have a closer look at message you are receiving it already states the problem. The domain 71-12-190-31.dhcp.leds.al.charter.com is blacklisted by spamhaus.org (is in an RBL). Your TB is (my guess) setup to send the message directly to the recipient. As a rule of thumb the majority of mail sent from a dynamic dns address (the kind of address you are getting from your ISP) is blacklisted as a precaution against spam abuse due to virus/trojan infected PC's. Nothing you can change there. Stop sending the message directly and use your ISP's account instead.

/Frans

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The address it says I'm sending from is not my e-mail address. I don't have a Charter email account. I have mail set up on my website and send from that to the best of my knowledge. I have no idea where the "http://71-12-190-31.dhcp.leds.al.charter.com/ " comes from.

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Before we delve any deeper in this and just as a precaution, go to spamhaus.org and check if your domain and/or IP address is blacklisted at the moment.

/Frans

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My ip address is entirely different from that one at Charter.

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My IP is not blocked

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And the domain?

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My website is NS54.gkg.net

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OK, well let's stick to the facts. This is not a TB problem. Somewhere in the line of communication a blocked address shows up. It's a dynamic IP 71.12.190.31 hosted by charter net. You won't be able to change anything about Spamhaus behavior. So choose another form of transmitting that message. Sorry.

/Frans