Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

Firefox crashes

more options

Firefox crashes every time i open it, It only stays up for about 5 seconds and crashes. I'm using a Mac running OS X 10.9.4

last three crash report id's:

bp-5fccdbff-6b89-4eb0-a0de-5ebef2140804
bp-8ca3e3d4-e330-444d-93a3-4f14a2140911
bp-15da4904-2c61-43ec-9e33-9778e2140911
Firefox crashes every time i open it, It only stays up for about 5 seconds and crashes. I'm using a Mac running OS X 10.9.4 last three crash report id's: bp-5fccdbff-6b89-4eb0-a0de-5ebef2140804 bp-8ca3e3d4-e330-444d-93a3-4f14a2140911 bp-15da4904-2c61-43ec-9e33-9778e2140911

Alla svar (1)

more options

All 3 seem to be the same issue, something about loading fonts.

Have you tried shutting down and restarting your Mac to flush out the font cache?

Does it help to start Firefox in its Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

I tried to research issues with fonts on Mac and quickly was in over my head. Hopefully another volunteer will have a suggestion.