Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Why does Firefox 30.0 crash/not respond when clearing history?

  • 1 svar
  • 1 har detta problem
  • 5 visningar
  • Senaste svar av cor-el

sjmcrowley
sjmcrowley
more options

Every time I try to clear my history-- cookies & cashe included-- the rainbow pinwheel circles for minutes. Then, it says Firefox isn't responding so I have to force quit. I haven't been able to truly clear my history and it's slowing down my computer.

Please help!

Every time I try to clear my history-- cookies & cashe included-- the rainbow pinwheel circles for minutes. Then, it says Firefox isn't responding so I have to force quit. I haven't been able to truly clear my history and it's slowing down my computer. Please help!

Alla svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to enable one item at the time to see which is causing the problem

If clearing cookies didn't work then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)