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Can’t Send or Receive Email via Thunderbird

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debby6160
debby6160
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I can’t send or receive emails using Thunderbird. My Gmail is working fine so I was told to contact you. When sending, I get a message which says “Sending failed. Message couldn’t be sent because the connection to the outgoing server SMTP timed out. Try again.” It’s been a week and I’m still trying! Help!

I can’t send or receive emails using Thunderbird. My Gmail is working fine so I was told to contact you. When sending, I get a message which says “Sending failed. Message couldn’t be sent because the connection to the outgoing server SMTP timed out. Try again.” It’s been a week and I’m still trying! Help!

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frisée
frisée
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If you search for the string "the connection to the outgoing server SMTP timed out" in the top right search field, there will be numerous articles with information about how to resolve this issue.

The most common solution is that Anti-Virus software needs to be switched off from scanning emails.

If the solutions offered don't work, please reply to the post and it will be relisted as in need of a solution.