Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Ова тема је архивирана. Питајте друго питање ако вам је потребна помоћ.

clicking Messenger on Facebook webpage goes to a blank page. Can not see any of my messages

  • 2 одговорa
  • 3 имају овај проблем
  • 172 прегледа
  • Последњи одговор послао mlcamilli

hikeadq
hikeadq

For the past several weeks when I click on Messenger from the Facebook web page I get a blank page with the Facebook header. Same if I click the little shortcut button (brings up a blank box). I've cleared all cookies and cache but no change. I do not have this problem with Safari so I believe it is a Firefox issue and not a Facebook issue.

For the past several weeks when I click on Messenger from the Facebook web page I get a blank page with the Facebook header. Same if I click the little shortcut button (brings up a blank box). I've cleared all cookies and cache but no change. I do not have this problem with Safari so I believe it is a Firefox issue and not a Facebook issue.

Сви одговори (2)

Terry
Terry

You could try troubleshoot mode. The page is displaying in Firefox here.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration)

mlcamilli
mlcamilli

I also have this problem and troubleshoot mode didn't help. I don't have the problem in Microsoft Edge. I've tried everything. Did you get this figured out? Did it just suddenly start working again?