Join the AMA (Ask Me Anything) with Firefox leadership team to talk about Firefox priorities in 2024. Mark your calendar! Thursday, June 13, 17:00 - 19:00 UTC.

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Learn More

Change Mail

  • 2 одговорa
  • 0 има овај проблем
  • 37 прегледа
  • Последњи одговор послао Robin

more options

Hello,

I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondary eMail-Address "mailC". Sadly I lost access to "accountB" and it's primary Mail-Address "mailB" (which is ok) but want to change the Mail from "accountA" to "mailC".

However, this is not possible since "mailC" is locked to "accountB" which I can no longer access (since I need the primary Mail Address. This meens I can never again use "mailC" for my Firefox account, which is now my primary Mail-Address. Is there should be a way to disconnect a Mail-Address from an account, if one has ownership of this Mail-Address?

Sincerly Robin

Hello, I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondary eMail-Address "mailC". Sadly I lost access to "accountB" and it's primary Mail-Address "mailB" (which is ok) but want to change the Mail from "accountA" to "mailC". However, this is not possible since "mailC" is locked to "accountB" which I can no longer access (since I need the primary Mail Address. This meens I can never again use "mailC" for my Firefox account, which is now my primary Mail-Address. Is there should be a way to disconnect a Mail-Address from an account, if one has ownership of this Mail-Address? Sincerly Robin

Изабрано решење

That is the, the only "solution" to use browser synchronisation with my main eMail is to switch to chrome. That's really sad, since I enjoyed using firefox as a browser.

Прочитајте овај одговор са објашњењем 👍 0

Сви одговори (2)

more options

Email account aren't the same as Firefox accounts those are two different sites. If you lost access to FireFox primary login then you have no longer access to that firefox account. The Primary email is used for account changes and if the email account is locked out or lost there no one that can help with that.

more options

Одабрано решење

That is the, the only "solution" to use browser synchronisation with my main eMail is to switch to chrome. That's really sad, since I enjoyed using firefox as a browser.