Avatar for Username

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Ова тема је архивирана. Питајте друго питање ако вам је потребна помоћ.

I changed my primary email address, but I still get email at my old address.

  • 2 одговорa
  • 1 има овај проблем
  • 1 преглед
  • Последњи одговор послао cor-el

emw_1000
emw_1000
more options

My account with Firefox correctly shows my primary address. And yet Firefox is still sending me mail at my old primary address, which I want to discontinue. How do I fix this?

My account with Firefox correctly shows my primary address. And yet Firefox is still sending me mail at my old primary address, which I want to discontinue. How do I fix this?

Сви одговори (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

It's possible that you are on more than one mailing list. For example, the newsletter takes direct subscriptions rather than going through a Firefox Account.

Can you use a link in the message to update your email preferences and see whether that leads to a different place?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If there is a problem with sending mail to the new address then the mail might be send to the old email address. In some cases email might be send to both email addresses.