Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

i cant remember my password and the e-mail gets returned

  • 1 odgovor
  • 2 imata to težavo
  • 10 ogledov
  • Zadnji odgovor od guigs

playladyblue
playladyblue
more options

im trying to log back into my firefox account but i cant remember the account password. i clicked the forgot password link. and i enter the e-mail i use and click submit. but it keeps saying my e-mail was returned. i checked my yahoo account and loged in just fine. ps i had just upgraded to windows 10 pro 64bit

im trying to log back into my firefox account but i cant remember the account password. i clicked the forgot password link. and i enter the e-mail i use and click submit. but it keeps saying my e-mail was returned. i checked my yahoo account and loged in just fine. ps i had just upgraded to windows 10 pro 64bit

Vsi odgovori (1)

guigs
guigs
more options

Hi playladyblue,

I understand that the email to sign in was bounced back. I have seen two other yahoo email users with this issue. In order to further investigate can you please verify the following information:

1. Create a backup of the current profile http://mzl.la/1xKrFsk 2. Wait a day before you request a new reset password link 3. Please make sure that this email address has not been blacklisted: accounts@firefox.com with these instructions: https://help.yahoo.com/kb/SLN16025.html