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Locked out of server login, can't recall password. Is there a way to fix this?

  • 4 odgovori
  • 1 ima to težavo
  • 5 ogledov
  • Zadnji odgovor od Matt

gmuzzino
gmuzzino
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I opened Thunderbird this morning to find that it some how updated and needed me to sign into the server in order to retrieve any emails. We use this at a small business I work for and I'm new, I don't know what the password is, I've tried everything I can think of. Is there any way to reset the password?

I opened Thunderbird this morning to find that it some how updated and needed me to sign into the server in order to retrieve any emails. We use this at a small business I work for and I'm new, I don't know what the password is, I've tried everything I can think of. Is there any way to reset the password?

Vsi odgovori (4)

user01229325
user01229325
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Your password is between you and your email provider. That is who you need to reset a forgotten password with. Most providers have a link to reset a forgotten password on their email help page.

That being said, sometimes after Thunderbird upgrades the local firewall will block the new version. Check your firewall and make sure Thunderbird is set to ALLOWED.

gmuzzino
gmuzzino Lastnik vprašanja
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I'm sorry for the late response, but that didn't work :(

gmuzzino
gmuzzino Lastnik vprašanja
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What if I uninstall and re install?

Matt
Matt
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disable email scanning in the anti virus product.