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  • Vyriešené

Can I use thunderbird with multiple accounts on multiple PC's and stay synchronised?

Can I use thunderbird with multiple accounts on multiple PC's and stay synchronised? I have two PC's i want to set up - it seems like i have to create a new account for a… (ďalšie informácie)

Can I use thunderbird with multiple accounts on multiple PC's and stay synchronised?

I have two PC's i want to set up - it seems like i have to create a new account for a second PC rather than pick up the account set up from the first PC.

Otázku položil(a) Zabeth Pred 1 dňom

Na otázku odpovedal(a) david Pred 23 hodinami

  • Vyriešené

A re-install of TBird won't start when an old profile contains a folder for an email domain that no longer exists.

I am installing Tbird on a Windows 10 instance that I am recovering from backup. There is a default profile that contains a folder for a user in an IMAP domain that no lo… (ďalšie informácie)

I am installing Tbird on a Windows 10 instance that I am recovering from backup. There is a default profile that contains a folder for a user in an IMAP domain that no longer exists. Tbird won't start and just spins with a message about a missing IMAP user.

I copied the profile to another backup folder. And then uninstalled and re-installed TB. The "AppData > Roaming > Thunderbird > Profiles" folder(s) are still there but empty. When I start TB it says: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." The old email is not important now. Should I delete more folders in AppData, or what should I do next?

Otázku položil(a) jfcasey Pred 4 dňami

Na otázku odpovedal(a) Matt Pred 4 dňami

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Where is the old Thunderbird back link?

Hi, I have moved to a new computer and transferred my Thunderbird account to it without any problems. However, I wanted to do a backup of my profiles, etc, but the old Th… (ďalšie informácie)

Hi, I have moved to a new computer and transferred my Thunderbird account to it without any problems. However, I wanted to do a backup of my profiles, etc, but the old Thunderbird backup link no longer works. Has it been discontinued, and if so, what replaces it?

Otázku položil(a) Ton Pred 1 týždňom

Na otázku odpovedal(a) Ton Pred 1 týždňom

  • Vyriešené

Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item.

My computer suddenly started the above error message for multiple programs. The local computer shop was able to sort out what appeared to be the root cause and that reco… (ďalšie informácie)

My computer suddenly started the above error message for multiple programs. The local computer shop was able to sort out what appeared to be the root cause and that recovered some things but I still needed to reinstall a number of programs.

The program I am terrified of reinstalling is Thunderbird. All my emails on five email accounts since 2011 are stored in TB and I naturally do not want to lose any of them.

The major problems are the computer is running Win7 Enterprise and I am 82 years old so I am prone to needing things spelt out in greater detail than many others.

Can anyone provide a way to reset the program permissions (preferable) or identify the best way to reinstall and still access all my historic emails?

Thank you

Otázku položil(a) Just me Pred 3 týždňami

Na otázku odpovedal(a) david Pred 3 týždňami

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Lost profile

I do not understand how profiles work, and hence don't know how to fix my problem. I had a problem with my printer connection, and tried to solve it by rolling back my L… (ďalšie informácie)

I do not understand how profiles work, and hence don't know how to fix my problem. I had a problem with my printer connection, and tried to solve it by rolling back my Linux O/S, (using Timeshift) to a date prior to the printer not connecting. (It didn't help.) But what it *did* do was to screw up my TB, which when I tried to open it, after the roll-back, complained that the TB profile was "newer", and I needed to create a new one. I did this, but then found that all my old emails had disappeared and it had started a complete new collection of emails, and all the mail folders had disappeared . I went back to the data backups from prior to the rollback, (using Cronopete), and was able to find the TB profile (and 5 years' worth of old emails) in the .Thunderbird folder in the Home directory. And I have pursued the profile manager in TB, and located the profile from before my roll-back. But I can't figure out how to recover this old one. I have a button "Set as Default", (I hesitated to commit to this - should I?), and another for "Launch Profile". But when I click on this last, it drops right back into the requirement to create a new profile. I already have one new profile, (which was created when I tried to sign on to TB after the roll-back.) I can't see much point in making yet another one. And I don't really understand how the data are stored in the profile in any case. (emails seem to be in a Mail folder, but are scattered about in a whole series of sub-folders and files within the Mail folder). And some of the numbered "profiles" seem to refer to things other than Thuderbird, (they lack any folder named "Mail".)

Otázku položil(a) dmaxwell1 Pred 3 týždňami

Na otázku odpovedal(a) dmaxwell1 Pred 3 týždňami

  • Vyriešené

TB restarted as blank new, now I can't connect the profile

Hi, I have been using TB for many years, when suddenly 4 days ago ( Feb. 1st.) it started as a brand new install, asking to set up a new account, I got no previous warnin… (ďalšie informácie)

Hi, I have been using TB for many years, when suddenly 4 days ago ( Feb. 1st.) it started as a brand new install, asking to set up a new account, I got no previous warnings or had other issues.

Since then I have done several attempts to get it connected with my profile, among others: - Everything from this article https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data - Importing the Profile from Functions > Import > "Import from another Thunderbird installation" - Reinstalling TB ( without removing the profile)

All of it with no succes, there is no accounts, and no mails, only some empty local folders so I'm running out of good ideas, and I really hope you can help!

BTW, somehow the addressbook has content, as the only thing.

Thanks Best regards Preben

Otázku položil(a) Preben HP Pred 3 týždňami

Na otázku odpovedal(a) sfhowes Pred 3 týždňami

  • Vyriešené

Your Thunderbird profile cannot be loaded. It may be missing or inaccessible. I tried uninstall, reboot many times. I believe it is because I accidentally deleted my Profile! How can I get to install Thunderbird without getting this message

How to install an non-corrupt version of Mozilla Thunderbird. I do have a backup of folders etc on an external but can't use it until I get a clean installation

Otázku položil(a) Frazer Acheson Pred 1 mesiacom

Na otázku odpovedal(a) david Pred 1 mesiacom

  • Vyriešené

Backup File Fail

Hi, So I used Thunderbird to create a zipped backup file of my profile. I got the warning that if the file size if more than 2 GB I may want to make a manual backup. I pr… (ďalšie informácie)

Hi, So I used Thunderbird to create a zipped backup file of my profile. I got the warning that if the file size if more than 2 GB I may want to make a manual backup. I proceeded, and ended up with a file that was 15 GB. I then uninstalled Thunderbird, reinstalled it, and tried to import my backup file. Thunderbird gave an error, saying the file is too large, and I should manually extract it. Okay, I tried, but Windows 11 failed to extract the file. I then used a third-party app to extract the files. This gave me a c2140ucr.default folder that contained three direct subfolders and many, many files. I located my inbox.ca file, which is what I really want, but I cannot find a way to import it into Thunderbird using the Tools menu. Any ideas on how to recover my previous profile would be appreciated. Thanks.

Otázku položil(a) Shawn Pred 1 mesiacom

Na otázku odpovedal(a) Rick Pred 1 mesiacom

  • Vyriešené

Thunderbird email: best backup method for mail folders, calendar, address book, settings

Hello, I just enabled the backup sync option for the Firefox web browser (Win 10). What is the equivalent process, or recommended method of enabling a backup for mail fol… (ďalšie informácie)

Hello, I just enabled the backup sync option for the Firefox web browser (Win 10). What is the equivalent process, or recommended method of enabling a backup for mail folders, calendar entries, address books, settings, etc. of the most current Thunderbird version on a Win 10 PC? I could not find a clear answer in the help forums. Thank you.

Otázku položil(a) gannonp157 Pred 1 mesiacom

Na otázku odpovedal(a) Lin Pred 1 mesiacom

  • Vyriešené

I have several current profiles (no idea why) and two are 2-4 Gb each

Hi, In profiles, I have several, many of which are up to date and 2 are large, one which is meant to be my current profile at about 2.5 Gb and another at 3.6 Gb (plus oth… (ďalšie informácie)

Hi, In profiles, I have several, many of which are up to date and 2 are large, one which is meant to be my current profile at about 2.5 Gb and another at 3.6 Gb (plus others of about 50 Mb) - see screenshot. What is going on?

Otázku položil(a) Tombarkas Pred 1 mesiacom

Na otázku odpovedal(a) Matt Pred 1 mesiacom

  • Vyriešené

After restore of Windows 11 unable to configure Thunderbird with correct profile

My Windows 11 laptop became corrupted and the os had to be reinstalled with Microsoft's help. In the midst of all this I did not think of backups sadly. After the restore… (ďalšie informácie)

My Windows 11 laptop became corrupted and the os had to be reinstalled with Microsoft's help. In the midst of all this I did not think of backups sadly. After the restore I started to put my apps back on and without thinking, I installed Thunderbird. I realized immediately my mistake when I saw only new email and no local folders.

The Windows restore created a windows.old directory and I see my profile and configuration files in it. I want to use those old files but I don't know where to copy them exactly. There is some confusion on my part about where the startup is happening for Thunderbird. I really need to have access to all my old mail and local folders.

I'd appreciate any help in this matter. Thanks, Sue

Otázku položil(a) Sue Lupo Pred 2 mesiacmi

Na otázku odpovedal(a) david Pred 2 mesiacmi

  • Vyriešené

All emails disappeared!

It started with duplicate Archive and Drafts folders...so I checked TB help, and it gave me several suggestions, including going to my Profile folder and deleting duplica… (ďalšie informácie)

It started with duplicate Archive and Drafts folders...so I checked TB help, and it gave me several suggestions, including going to my Profile folder and deleting duplicate folders from there. Everything seemed fine...until I realized that suddenly TB has NO emails later than 2022! I went in to Gmail to see if I could recover them...but they're all missing there as well. In my business account--also through Gmail, but managed through my domain name--not just my Inbox, but EVERYTHING is gone. It's as if I never existed.

This is extremely upsetting: I teach and have my own business, and losing all my emails is catastrophic.

Can someone please help?

Otázku položil(a) Joan Merriam Pred 2 mesiacmi

Na otázku odpovedal(a) christ1 Pred 2 mesiacmi

  • Vyriešené

Can I set a new default profile in Thunderbird

I am in the process of transferring machines to a new machine for Win 11 At the same time, I have moved from an older version of Thunderbird to the latest version in the … (ďalšie informácie)

I am in the process of transferring machines to a new machine for Win 11 At the same time, I have moved from an older version of Thunderbird to the latest version in the .esr release channel. I have now a new default profile with the thunderbird upgrade but want access to the data of the older profile. The older profile was running under an earlier version, release 140. Can I change the existing default profile to be the profile from the older thunderbird version and what are the implications

Otázku položil(a) gsawkins Pred 2 mesiacmi

Na otázku odpovedal(a) david Pred 2 mesiacmi

  • Vyriešené

Installing Thunderbird profile on new computer

I want to install Thunderbird on my new computer (Windows 11) from my old (Windows 10). But I cannot open the downloaded version of Thunderbird - it keeps saying there is… (ďalšie informácie)

I want to install Thunderbird on my new computer (Windows 11) from my old (Windows 10). But I cannot open the downloaded version of Thunderbird - it keeps saying there is no profile. Of course there is no profile before I have installed it! I de-installed and re-installed the Thunderbird program, but it keeps saying the same thing. How can I open Thunderbird to install the profile?

Otázku položil(a) angela.prinz Pred 2 mesiacmi

Na otázku odpovedal(a) david Pred 2 mesiacmi

  • Vyriešené

should i sync tb

hi, if i sync 2 t/bird installs which one will install its personal data on the other pc?. the same question also applies to my f/fox install if anyone knows win 10 tb14… (ďalšie informácie)

hi, if i sync 2 t/bird installs which one will install its personal data on the other pc?. the same question also applies to my f/fox install if anyone knows

win 10 tb145.02

thanks very much if anyone knows

Otázku položil(a) bill Pred 3 mesiacmi

Na otázku odpovedal(a) Toad-Hall Pred 3 mesiacmi

  • Vyriešené

Profile Name Change from 'esr' to 'release'

Hello. We changed from the ESR channel to the regular release channel today by installing Thunderbird v146.0 (regular release version) over the top of our existing insta… (ďalšie informácie)

Hello. We changed from the ESR channel to the regular release channel today by installing Thunderbird v146.0 (regular release version) over the top of our existing installation (which was the ESR version). The installation went fine and everything appears to be working perfectly. My only question is why the name of the profile didn't change. It still has a name of 'xxxxxxxx.default-esr'. I would have thought that the name would be changed to 'xxxxxxxx.default-release'. Is this something we should change, or should it be left alone. Thank you very much for your assistance.

Otázku položil(a) mille328 Pred 2 mesiacmi

Na otázku odpovedal(a) sfhowes Pred 2 mesiacmi

  • Vyriešené

"Profile.ini" will not import into Thunderbird, causes crash

I set up Thunderbird on Debain 13 OS "Trixie" and then migrated (or tried to) my profiles.ini and attendant email folders to Ubuntu 24.04. I have done this before between… (ďalšie informácie)

I set up Thunderbird on Debain 13 OS "Trixie" and then migrated (or tried to) my profiles.ini and attendant email folders to Ubuntu 24.04. I have done this before between Linux and even Windows installs, copying the folders over. Usually that is all you need to do to migrate emails and 'set up'. However, migrating from Debian to Ubuntu causes issues, namely the import is rejected by TB. At first, I thought perhaps Debian is using a newer version of Thunderbird and Ubuntu uses an older version, so I upgraded Thunderbird to a newer version. Import of profiles and folders still crash. This is using the profile import tool in TB.

I have a lot of emails via IMAP and it takes a long time to set them up and about ten gigs worth of emails. Is there anything that can be done?

Otázku položil(a) Inukshuk Pred 2 mesiacmi

Na otázku odpovedal(a) Inukshuk Pred 2 mesiacmi

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Re installed Windows 11, can't get new Thunderbird to recognize existing mail data

I had to install Windows 11 fresh because of multiple issues with my PC (I upgraded from 10 to 11 6 months ago). I installed Thunderbird fresh, and am trying to get it to… (ďalšie informácie)

I had to install Windows 11 fresh because of multiple issues with my PC (I upgraded from 10 to 11 6 months ago). I installed Thunderbird fresh, and am trying to get it to see my existing data with is on my D drive. I browsed to the folder in Account Settings, but it's not showing up. I have years of mail and don't want to lose it.

There are too many options in the help for me to know which are actually related to my situation. I thought I was ready to do this, but am surprised at how difficult it is compared to the last time I did something similar.

Any help, even just pointing me to the right place to look for help, is appreciated!

Thanks!

Otázku položil(a) Jim K Pred 3 mesiacmi

Na otázku odpovedal(a) david Pred 3 mesiacmi

  • Vyriešené

Moving Thunderbird from Windows 10 to Ubuntu

I have a Windows 10 machine, have been using Thunderbird and pobox for years. In case you're not familiar with pobox, it is a mail forwarding service; I pay for an email … (ďalšie informácie)

I have a Windows 10 machine, have been using Thunderbird and pobox for years.

In case you're not familiar with pobox, it is a mail forwarding service; I pay for an email address and they forward email to up to three servers. I've thereby kept the same email address for a very long time, just changed the address(es) they forward to as I change ISPs, etc. At some point I quit using my ISPs server for my email and just used the one at pobox.com. Pobox was purchased by Fastmail, and so they have some new server names; my old ones have continued to work on my current system.

I use POP3 instead of IMAP because I want the email on my machine, not on a server somewhere. I configured Thunderbird to do this long ago, and so I don't remember details; I've been depending on being able to extract any needed information from its configuration. I am confident I have the password correct; I can log into the web interface to my email, and the password works there.

My new machine is a dual-boot Win11/Ubuntu; my plan is to use the Ubuntu machine almost exclusively and only boot Win11 when necessary. I want to move email operations to the new Ubuntu machine.

I've read info on moving Thunderbird; I find the profiles on the source machine, move up two directory levels, find the equivalent directory on the new machine, copy with replace. I found:

c:\Users\name\AppData\Roaming\Thunderbird

on the Win10 machine, and

Home/snap/thunderbird/common/.thunderbird

on the Ubuntu machine, so I copied the files from the first to the second.

Having done that, when I start up Thunderbird, it displays a page saying "Set up your existing email address". If I do that, of course, it will create a new profile, and I still won't have the old one. I've tried creating it manually, but (a) I don't know how I will then merge it with an old profile and my thousands of email messages, and (b) I'm having trouble figuring out the incoming and outgoing server settings. I remember struggling with that back on Win7 or whenever it was.

Anyway. Anyone got suggestions on what might be going wrong here?

Otázku položil(a) arghvark Pred 3 mesiacmi

Na otázku odpovedal(a) david Pred 3 mesiacmi