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  • Vyriešené

PG&E (PGE) PG and E Website has blocked Firefox

The subject website pge.com has blocked Firefox apparently because new function that they have instituted features that Firefox cannot support. The subject website states… (ďalšie informácie)

The subject website pge.com has blocked Firefox apparently because new function that they have instituted features that Firefox cannot support. The subject website states it does not support Firefox. Is this refusal to support on the subject website a known problem? I have searched the Firefox Help without results. Is this even considered a problem? I appreciate Firefox and would like to see it be a supported browser on the subject website.

Otázku položil(a) RIPPER Pred 4 mesiacmi

Na otázku odpovedal(a) RIPPER Pred 4 mesiacmi

  • Vyriešené

firefox addons page is blank (.. and so are some other support/help pages)

I want to uninstall and maybe re-install some add-ons. But when I goto the add-on page. It just appears blank. So are some other pages in the support/ help sections. Anot… (ďalšie informácie)

I want to uninstall and maybe re-install some add-ons. But when I goto the add-on page. It just appears blank. So are some other pages in the support/ help sections. Another most notably, is (via menu) help -> more troubleshooting information. It just sends me to a blank page! See the uploaded images for the pages I get send to.

Help please with changing my add-ons

Otázku položil(a) Radu Pred 3 týždňami

Na otázku odpovedal(a) zeroknight Pred 3 týždňami

Bookmarks are automatically saved to Bookmarks Menu not selected folder

In Windows 11 on a new laptop: I save bookmarks to a selected folder but then each one always saves automatically to the Bookmarks Menu, not the folder. Then I have to fi… (ďalšie informácie)

In Windows 11 on a new laptop: I save bookmarks to a selected folder but then each one always saves automatically to the Bookmarks Menu, not the folder. Then I have to find it and move it to the folder I selected in the first place. How do I save directly to a folder??

Otázku položil(a) amklingen Pred 8 hodinami

Posledná odpoveď od cor-el Pred 4 hodinami

A "success" page starts instead of my home page

how do I stop thjs page from coming up first it starts with "success" Success! Firefox is ready to go. Your add-ons and customizations have been removed and your brows… (ďalšie informácie)

how do I stop thjs page from coming up first it starts with "success" Success! Firefox is ready to go. Your add-ons and customizations have been removed and your browser settings have been restored to their defaults. If this didn’t fix your issue, learn more about what you can do. Restore all windows & tabs Restore only the ones you want

Otázku položil(a) rbunger Pred 5 hodinami

Posledná odpoveď od jscher2000 - Support Volunteer Pred 4 hodinami

Discord web

The discord web app detects my microphone input, but it does not detect the output. I've tried troubleshooting my earphones and using the device speakers. I've also tried… (ďalšie informácie)

The discord web app detects my microphone input, but it does not detect the output. I've tried troubleshooting my earphones and using the device speakers. I've also tried checking the windows sound system, the browser permissions as well as clearing cache. I've gone over this with the discord staff and they said that the firefox team would be able to handle the situation better, as the problem does not persist between different browsers.

Otázku položil(a) xame Pred 4 hodinami

Posledná odpoveď od jscher2000 - Support Volunteer Pred 4 hodinami

  • Vyriešené

Google Sheets mousewheel scrolling directly to bottom of sheet and disabling

When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and… (ďalšie informácie)

When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and horizontally.

Error is verified for all Google Sheets. Problem does not exist when accessing these sheets in Incognito Mode.

Error does not occur when accessing these sheets in Chrome.

Sheets is all but unusable without mouse scrolling capability.

Otázku položil(a) Sean Thomas Pred 5 hodinami

Na otázku odpovedal(a) Sean Thomas Pred 5 hodinami

  • Vyriešené

Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (ďalšie informácie)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Otázku položil(a) Maria Quetell Pred 4 dňami

Na otázku odpovedal(a) Sean Thomas Pred 5 hodinami

Firefox asks for master password on startup

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site … (ďalšie informácie)

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site with a password. I tried : - to disable than reenable Master Password - start in SafeMode without success. How can I solve my issue ? Thanks in advance for your help

Otázku položil(a) jp.levy Pred 10 hodinami

Posledná odpoveď od cor-el Pred 6 hodinami

In Windows 11, why is Firefox saving my IDs but not my passwords?

Recently I had to refresh Windows 11 on my Dell desktop. It defaulted to McAfee antivirus. I uninstalled McAfee and reinstalled Norton 360 which I had before. I reinstal… (ďalšie informácie)

Recently I had to refresh Windows 11 on my Dell desktop. It defaulted to McAfee antivirus. I uninstalled McAfee and reinstalled Norton 360 which I had before. I reinstalled Firefox. I have version 123.0.1. I imported my FF bookmarks after exporting them from another computer. Now, FF remembers my IDs but not my passwords. When I log in to a website, FF offers to save my password and when I click yes it pops up a bubble saying "Password saved!" However, next time I go to that website, although it remembers my ID, it does not recall my (supposedly saved) password. In this support site, I see most users with this problem say FF will not remember either their IDs or passwords, whereas FF remembers my IDs, so my problem may be different. In FF help, I see that another password manager could be keeping FF from saving passwords. To the best of my knowledge I have never used another password manager. What is keeping FF from saving my passwords, while remembering my IDs? Is there a Windows Registry setting or a FF About:Configuration setting I need to change? Is re-installing FF a last ditch option?

Otázku položil(a) wmblaney Pred 1 týždňom

Posledná odpoveď od cor-el Pred 7 hodinami

connection to yahoo mail not working today

When going to mail.yahoo.com, I get this error message: The page isn't redirecting properly An error occurred during a connection to guce.yahoo.com. • This problem can s… (ďalšie informácie)

When going to mail.yahoo.com, I get this error message:

The page isn't redirecting properly An error occurred during a connection to guce.yahoo.com. • This problem can sometimes be caused by disabling or refusing to accept cookies.

and this is the URL that I am redirected to: https://guce.yahoo.com/consent?brandType=nonEu&gcrumb=bWAMXTs&done=https%3A%2F%2Fmail.yahoo.com%2F

It works OK with Chrome, I just do not like Chrome! I made changes to allow cookies and that made no difference.

Whanks, Wes C

Otázku položil(a) JWC Pred 9 hodinami

Bookmark a pdf page

Hello! I was reading a pdf file in Firefox, and I wanted to bookmark a page to read it later. Unfortunately, on the top right hand corner, I can't find the bookmark butto… (ďalšie informácie)

Hello! I was reading a pdf file in Firefox, and I wanted to bookmark a page to read it later. Unfortunately, on the top right hand corner, I can't find the bookmark button (the ribbon button), and in the settings there is no way to find it or the option related.

Could you help me? Thanks.

Firefox 123, Windows 11

Otázku položil(a) pepe.giuseppe Pred 11 hodinami

Firefox Homepage Configurations reset after login

Every time i setup a new Firefox install and login with my Mozilla account: my homepage configurations reset. I lose all my pinned shortcuts and the related layout settin… (ďalšie informácie)

Every time i setup a new Firefox install and login with my Mozilla account: my homepage configurations reset. I lose all my pinned shortcuts and the related layout settings.

And I doing something wrong? I install, make a few basic config changes in Firefox to match what I want, then I sign in, and poof: i lose my homepage on ALL my active sign-ins.

    • Fix Title Type-o: O to o

Otázku položil(a) scorc.one Pred 1 dňom

Posledná odpoveď od scorc.one Pred 13 hodinami

Need a bit of help with account config

I've just recently switched over to Firefox with Manifest V4's blocking of ad blockers, and made an account here to sync between devices. I somehow mistyped my age during… (ďalšie informácie)

I've just recently switched over to Firefox with Manifest V4's blocking of ad blockers, and made an account here to sync between devices. I somehow mistyped my age during the account creation, though, and put in "13" instead of what I meant to. Will this affect any of my searching, and if so, is there a way to change it?

Otázku položil(a) kieran / ghost Pred 14 hodinami

How do I stop Pocket?

I don't like, or use, social media, I don't want a robot telling me what I should be interested in. I have tried on numerous occassions to stop Pocket appearing on Fire… (ďalšie informácie)

I don't like, or use, social media, I don't want a robot telling me what I should be interested in. I have tried on numerous occassions to stop Pocket appearing on Firefox. All have failed.

Does Mozilla not allow me to stop Pocket?

Otázku položil(a) cvhorie Pred 16 hodinami

Posledná odpoveď od TyDraniu Pred 15 hodinami

Can't get to Gmail

This is going to start out sounding like a Google problem, but please read the whole thing. I have a new Windows 11 Dell, and I normally run Firefox. When I wasn't able t… (ďalšie informácie)

This is going to start out sounding like a Google problem, but please read the whole thing. I have a new Windows 11 Dell, and I normally run Firefox. When I wasn't able to attach a file to a gmail email I went to Google Account Help. It suggested that I delete cookies and cache, which I have now done several times. Now the problem is that I can't get to Gmail from Account Help. I have deleted everything that Firefox History will let me delete, and no matter how I try to get to it I cannot get to Gmail. It keeps me in Google Account Help.

Here's why I think I have a Firefox problem. In frustration I opened MS Edge. It let me get to Gmail, and it let me attach the file to my email. It seems to me that if I were having a Google problem, it wouldn't matter which browser I was in. As soon as it saw my email address it would put me in the same place. That's my reasoning anyway.

Please Help!!!

Otázku položil(a) MikeO175 Pred 2 dňami

Posledná odpoveď od mahnoor mahnoor Pred 22 hodinami

  • Vyriešené

Disable specific keyboard shortcuts for 123.0.1?

I use the numerical keypad frequently and need to use "/" often, but that key shares the shortcut for "quick find" which I then have to exit and click back into whatever … (ďalšie informácie)

I use the numerical keypad frequently and need to use "/" often, but that key shares the shortcut for "quick find" which I then have to exit and click back into whatever text box I was typing in before I can continue. The alternative is to continually move my hand back and forth to the other "/" shared with "?". Both are annoying and unnecessarily take extra time.

I would very much like to disable the keyboard shortcut attached to the "/" key on the numerical keypad.

Thank you!

Otázku položil(a) ilkilzer Pred 1 dňom

Na otázku odpovedal(a) cor-el Pred 23 hodinami

  • Vyriešené

A new window for bookmark

I used to click on a bookmark to open a new window and load the link, but now it's loaded directly into the original window, how do I revert back to the previous state? … (ďalšie informácie)

I used to click on a bookmark to open a new window and load the link, but now it's loaded directly into the original window, how do I revert back to the previous state?

Otázku položil(a) William Pred 1 dňom

Na otázku odpovedal(a) TyDraniu Pred 1 dňom

Firefox data gone

Hi, I had a new windows installation done without backing up the firefox profile while foolishly resetting the firefox password too without using the recovery key and ef… (ďalšie informácie)

Hi,

I had a new windows installation done without backing up the firefox profile while foolishly resetting the firefox password too without using the recovery key and effectively losing my current data.

Is there anything that could be done to restore the data to my account or is that the end?

Otázku položil(a) Slaweko Pred 1 dňom

Posledná odpoveď od Paul Pred 1 dňom