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Firefox Sync storage and expiration limits

There are several things we can sync on Firefox account. I tried to search the limits on storage and TTL for the stored data, but found very few information and threads. … (čítať viac)

There are several things we can sync on Firefox account. I tried to search the limits on storage and TTL for the stored data, but found very few information and threads. I didn't found any official documentation stating related info. These limits are not stated fully and clearly anywhere. So, I asked here again.

What are the storage limits & TTLs for these syncable items :

  • Bookmarks
  • History
  • Add-ons
  • Settings
  • Open Tabs
  • Login Credentials
  • Credit Card info

Also, I found on some thread stating that Firefox sync stores data for 60 days, and Firefox can receive it. But, Firefox cannot send data older than 30 days. Please clarify this behaviour as well.

Thanks in advanced..!

Otázku položil(a) Abhishek Pred 8 hodinami

deletion of my firefox account with the username [email address] is needed as i no loger have access to it at all

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username [email address] is needed as i no longer have access to i… (čítať viac)

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username [email address] is needed as i no longer have access to it at all and cannot delete from my side as i have lost access to it your assistance and help with this would be greatly appreciated and accepted

Otázku položil(a) donovangregg Pred 3 mesiacmi

Posledná odpoveď od Seburo Pred 13 hodinami

Bookmarks deleted after password recovery and no key

Bookmarks deleted after password recovery for Firefox login. there was no warning or i might have missed it that if i reset my password, i will lose all my bookmarks. IS … (čítať viac)

Bookmarks deleted after password recovery for Firefox login.

there was no warning or i might have missed it that if i reset my password, i will lose all my bookmarks.

IS there a way to recover these bookmarks now ?

Thank you Z

Otázku položil(a) Z Pred 1 dňom

Posledná odpoveď od cor-el Pred 1 dňom

Bookmark sync accross devices

Hello, I have 4 devices (2 laptops, 1 phone and 1 PC), which I logged in to my Firefox account in all of them. I can see my bookmarks in all except for the PC (Windows 10… (čítať viac)

Hello,

I have 4 devices (2 laptops, 1 phone and 1 PC), which I logged in to my Firefox account in all of them. I can see my bookmarks in all except for the PC (Windows 10). I can not see my pc under the connected devices from all other devices but I can not access my bookmarks from the browser that I am using on my PC. Can you please guide me how to fix this issue.

Thank you, Afsane

Otázku položil(a) af.baghestani Pred 4 dňami

Posledná odpoveď od af.baghestani Pred 1 dňom

FireFox Sync Issue

Hello, I changed my firefox password then logged in using the new password but the syncing is not working. I can click on "Sync now", however no bookmarks or logins show… (čítať viac)

Hello,

I changed my firefox password then logged in using the new password but the syncing is not working. I can click on "Sync now", however no bookmarks or logins show up. Could you please help me with possible solutions.

Thank you

Otázku položil(a) 617msd Pred 1 dňom

  • Vyriešené

Lost passwords

Today Firefox opened with my account disconnected. No passwords. I reset my account password but still no passwords. The logins file shows a .corrupt extension. I rename … (čítať viac)

Today Firefox opened with my account disconnected. No passwords. I reset my account password but still no passwords. The logins file shows a .corrupt extension. I rename this and nothing happens. Every time I re-open FF (v 93.0) the .corrupt is added and I can't get to my passwords. I have hundreds.

Otázku položil(a) HalFx64 Pred 3 dňami

Na otázku odpovedal(a) cor-el Pred 3 dňami

How to stop all installed firefox extensions from loading their mainpage after syncing?

How do I stop all installed firefox extensions from loading their main page after syncing? every time I sync from a different computer or version of windows all the exte… (čítať viac)

How do I stop all installed firefox extensions from loading their main page after syncing?

every time I sync from a different computer or version of windows all the extensions load up their main author page all at the same time overtaking my browsing session so that I have to manually close each tab

its very frustrating On a side note Also after unnecessarily refreshing firefox and before manually changing proxy settings to "no proxy" after each refresh (Why is no proxy not the default setting anymore?) why was every webpage blocked and needing a security certificate? even google.com? and not long ago firefox crashed every tab, constantly, it wasnt even usuable but Im so dependant on its features I tolerated it but cant afford to much longer I have to use Chrome for my business as firefox doesnt always capture login/password for autologin nor for address, etc -fill in

Otázku položil(a) keneglinton Pred 3 dňami

Posledná odpoveď od jscher2000 Pred 2 dňami

Being coerced into sync by Firefox browser

Gradually, the game Taonga Island became unplayably slow as you started insisting more often that I sync my accounts, mails, etc.. I will NEVER sync because I do not int… (čítať viac)

Gradually, the game Taonga Island became unplayably slow as you started insisting more often that I sync my accounts, mails, etc..

I will NEVER sync because I do not intend to give you in a neat wrapper what others pay you for, I want to remain anonymous as much as possible, and I certainly do not intend to give ANYBODY a neat package of linked and authenticated accounts etc. about myself. That is why I am not on FB, Twitter, LinkedIn etc etc..

STOP demanding I do this SYNC shit. Or I will tell everyone I work with, play with, etc to NEVER us any Mozilla products as sooner or later, they are going to blackmail you.

Otázku položil(a) ehgerritsen Pred 5 dňami

Posledná odpoveď od cor-el Pred 4 dňami

Synch from phone to new FF desktop?

When I got my Android phone, sync (from desktop to phone) worked nicely. My laptop was permanently damaged in a fire, and my latest backup of FF folders is two weeks old.… (čítať viac)

When I got my Android phone, sync (from desktop to phone) worked nicely. My laptop was permanently damaged in a fire, and my latest backup of FF folders is two weeks old. (I'm guilty - I know!). Bookmarks still appear on my phone, including a few I added just hours before the fire. If I log into FF on the new desktop, will it pull all the bookmarks from the phone? Or will its brand new (and empty) bookmark file tell the phone to dump its bookmarks too?

In other words, who's in charge in a situation like this? The desktop or the phone?

Otázku položil(a) RochDoug Pred 4 dňami

Posledná odpoveď od FredMcD Pred 4 dňami

Remove email from account

I have an email which is associated with my firefox account, but I cant make a new account with the same email. Is it possible to remove that email from my account so I c… (čítať viac)

I have an email which is associated with my firefox account, but I cant make a new account with the same email.

Is it possible to remove that email from my account so I can make a new one?

Otázku položil(a) acct4vpn Pred 6 dňami

Posledná odpoveď od cor-el Pred 5 dňami

  • Vyriešené

Sync issues

I don't have any account icon in my tool bar and no option to sync. I try to login/sign up to sync through this page https://www.mozilla.org/en-US/firefox/sync/ and the … (čítať viac)

I don't have any account icon in my tool bar and no option to sync. I try to login/sign up to sync through this page https://www.mozilla.org/en-US/firefox/sync/ and the loading icon just spins and spins and spins and spins and spins for.ev.er. Please help. I just want my browser to sync on different devices.

Otázku položil(a) april.ross Pred 1 týždňom

Na otázku odpovedal(a) jscher2000 Pred 6 dňami

FireFox Tech Help

hey! I am trying to import my safari browsing history to firefox, but it's not letting me. For some reason, it's allowing importing my bookmarks and not my history. Is t… (čítať viac)

hey! I am trying to import my safari browsing history to firefox, but it's not letting me. For some reason, it's allowing importing my bookmarks and not my history. Is there a way to export my browsing history from safari to firefox?

Otázku položil(a) jas.alvarez002 Pred 1 týždňom

Posledná odpoveď od TNorth Pred 6 dňami

Firefox Sync Account. Locked out and only reasonable option for me is to use Chrome or Edge

Regrettably I got locked out of my Sync account due to losing my 2FA and recovery. Giving that to err is human and data losses happen, I had hoped that there would be an … (čítať viac)

Regrettably I got locked out of my Sync account due to losing my 2FA and recovery. Giving that to err is human and data losses happen, I had hoped that there would be an alternate method of resolution, even if it means that the account is deleted so that the end user can use their primary e-mail account.

Given that my account login is my e-mail address and my e-mail address is the equivalent of a company holding my name and address I assumed it would be possible to use an official request for data removal.

Unfortunately Mozilla will only remove your e-mail address from mailing lists and not from sync account servers. So, it would appear that once you lose your 2FA, Mozilla can retain your personal details forever, and there's nothing you can do about it. Essentially what I got back after waiting for a month was being removed from any e-mail subscriptions and a 'get stuffed we can't help you, here's a link that we know can't help you'. Pretty bad after waiting a month.

It certainly makes it very secure, I'll say that, but also very weird to have an e-mail address that is unusable for the next few thousand years. Essentially on a blacklist. Having moved to Firefox after Netscape Navigator it's a shame to be locked out or to even be able to delete the account so I can start again. Anyway, my account sync with Edge and Chrome on both my Kubuntu and Windows install work fine so it's not like I don't have a browser that won't sync.

If anyone does have a solution, I'll take it, but after a month of trying various methods I think my e-mail address is now useless for Firefox Sync, and thus Firefox is now useless to me and I'll have to use Edge and Chrome instead.

Otázku položil(a) jim.clow Pred 1 týždňom

Can't sync or sign out

After logging in to my Firefox account, I am unable to sync or sign out. When I manually try syncing it just spins forever without doing anything. When I sign out and an… (čítať viac)

After logging in to my Firefox account, I am unable to sync or sign out.

When I manually try syncing it just spins forever without doing anything. When I sign out and and confirm, nothing happens. I have tried restarting my machine and Firefox multiple times but the issue persists. This is very strange.

Windows 10 Firefox 89.02

Otázku položil(a) mike.hamer Pred 4 mesiacmi

Posledná odpoveď od ledezmacjl1 Pred 1 týždňom

Lost Bookmarks after computer re-image

I had an extensive collection of bookmarks I used frequently and in the past was able to recover them through Firefox sync. My computer was recently re-imaged by my compa… (čítať viac)

I had an extensive collection of bookmarks I used frequently and in the past was able to recover them through Firefox sync. My computer was recently re-imaged by my company and I had to reinstall Firefox. This time when I logged into sync the bookmarks did not re-appear. I cannot connect my device to my previous profile on this machine because it has been replaced, but when I look at enrolled devices it still identifies my previous profile on this machine as active. Is there a way to recover the bookmarks from this previous profile instance? Are these bookmarks still saved somewhere in the cloud?

Otázku položil(a) scott.rollen Pred 1 týždňom

Posledná odpoveď od cor-el Pred 1 týždňom