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How can I reset the browser?

I have clicked on the three bars top right of the browser and selected customize then clicked on show/hide toolbars then exited- it takes me straight back to the browser … (čítať viac)

I have clicked on the three bars top right of the browser and selected customize then clicked on show/hide toolbars then exited- it takes me straight back to the browser which has no help button where there used to be which is what is needed to reset the browser. I have just updated the adobe flash and need to reset the browser .

Otázku položil(a) cyberjeannie Pred 4 rokmi

Posledná odpoveď od the-edmeister Pred 4 rokmi

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I did something to speed up my firefox and now my shortcut/favorites bar is gone. How do I get it back?

something on the bottom said your firefox appears to be running slowly. click here to speed it up. I did and now the bar with my faves i gone. How do I get it back? … (čítať viac)

something on the bottom said your firefox appears to be running slowly. click here to speed it up. I did and now the bar with my faves i gone. How do I get it back?

Otázku položil(a) fredums Pred 4 rokmi

Posledná odpoveď od Scribe Pred 4 rokmi

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I refreshed my FireFox and lost all my Bookmarks, tried the suggestions for recovering lost bookmarks, but not able to recover for some reason.

My computer was running slow so I tried refreshing FireFox, I lost all my Bookmarks. I tried recovering the Bookmarks by following the instructions in the "Help" section… (čítať viac)

My computer was running slow so I tried refreshing FireFox, I lost all my Bookmarks. I tried recovering the Bookmarks by following the instructions in the "Help" section, but I'm not able to find the lost bookmarks.

Otázku položil(a) 1442 Pred 4 rokmi

Posledná odpoveď od FredMcD Pred 4 rokmi

  • Archivované

Under Options>Settings, until I used the Refresh suggestion, I was able to have Firefox/Advanced as my home page. It has disappeared. Where is it? It's usefl

I want to use the Firefox>Advanced search option. It has disappeared from Setup. Can anyone please state where it was moved to? This was very useful to narrow down a… (čítať viac)

I want to use the Firefox>Advanced search option. It has disappeared from Setup. Can anyone please state where it was moved to?

This was very useful to narrow down a search to include only those that were relevant to a search. Why has this been put out of reach? That is a simple question, and perhaps there is a technical reason that it had to be removed because of Microsoft's new Windows 10 (?) but will be put back later. It's like taking 10 steps backwards anytime a browser search is undertaken. Please note that Google, for example, still has this type of browser search interface, making what Firefox has done a downgrade.

I am sorry to be so critical, but to a certain extent we have all become captive to what is presented to us as Internet Search tools. Downgrades are a BIG disappointment. I have always thought that, even what we were presented as search tools was inadequate. For example, only one phrase was allowed, which could result in 100's of results, whereas two phrases would narrow the search considerably.

Now it seems that Firefox doesn't any longer even provide one phrase, a place for words that must be included and another place for words to be excluded. How does this represent progress?

Otázku položil(a) MozillaFirefoxNewbie Pred 5 rokmi

Posledná odpoveď od jscher2000 Pred 5 rokmi

  • Archivované

All of my bookmarks are gone after upgrading firefox.

Firefox stopped adding bookmarks so I tried to "refresh" it, because that was the advice on the support pages. It did nothing, however there is a folder on my desktop tha… (čítať viac)

Firefox stopped adding bookmarks so I tried to "refresh" it, because that was the advice on the support pages. It did nothing, however there is a folder on my desktop that says "old firefox data." I tried to upgrade Firefox by downloading and installing the latest version. It seems to have installed a brand new version and all of my personal data and bookmarks are gone. Is there any way of recovering these bookmarks?

Otázku položil(a) swoisin Pred 6 rokmi

Posledná odpoveď od cor-el Pred 6 rokmi

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I ran the "Refresh" and now I don't have Morning Coffee. Where do I get it?

Additionally, I can't access the "Make this page my Home page" utility either, and since I had Morning Coffee opening all those tabs as my home page, I'm a bit confused. … (čítať viac)

Additionally, I can't access the "Make this page my Home page" utility either, and since I had Morning Coffee opening all those tabs as my home page, I'm a bit confused. Right now I'm using the "Most Visited" and opening all the tabs. Is this the "New Normal" Helpful suggestions of a not overly technical nature appreciated. Thanks. I just checked your educated guesses about my current browser and OS, and I'll just add that I don't knowingly use Chrome anything.

Otázku položil(a) der5997 Pred 5 rokmi

Posledná odpoveď od FredMcD Pred 5 rokmi

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Firefox deleted my pocket old addon and built a sluggish version of it instead.

Out of the blue firefox removed a bunch of add-ons with an update and deleted my pocket add on and integrated a sluggish version of it without my permission. Please help … (čítať viac)

Out of the blue firefox removed a bunch of add-ons with an update and deleted my pocket add on and integrated a sluggish version of it without my permission. Please help me disable this add on and install the old as things were before.

Otázku položil(a) fbdc Pred 5 rokmi

Posledná odpoveď od John99 Pred 5 rokmi

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Please Help

after cleaning, all my bookmarks, disappeared I was able to find old ones from august 5, 2015, but I am missing hundreds of the most recent Also I can not add any new boo… (čítať viac)

after cleaning, all my bookmarks, disappeared I was able to find old ones from august 5, 2015, but I am missing hundreds of the most recent Also I can not add any new bookmarks

Otázku položil(a) christineboll Pred 5 rokmi

Posledná odpoveď od cor-el Pred 5 rokmi

  • Archivované

Refreshed Firefox. Everything is wrong.Can't access email nor can I sign into Firefox

Thought I was updating Firefox when I clicked refresh. Now have a page that does not look like what I had. I cannot access my email-says it can't connect. I looked in th… (čítať viac)

Thought I was updating Firefox when I clicked refresh. Now have a page that does not look like what I had. I cannot access my email-says it can't connect. I looked in the forums and found one article about finding the "Old Firefox data" folder but not sure where that is. Tried signing in but would not recognize my password-clicked to have an email sent but no email came. I think I am in mozilla support now as I recreated a new password. Totally lost as how fix this problem as I obliviously have limited computer experience. I have Firefox 44.0 and Windows 10.

Otázku položil(a) cpgayle Pred 5 rokmi

Posledná odpoveď od jscher2000 Pred 4 rokmi

  • Archivované

WHY DID You Say to REFRESH FIREFOX??!! U SCREWED IT UP AND ADDED THINGS I DIDN'T WANT!!!!!!!!!!!

A message showed up when I opened FireFox saying "your Mozzila is running slooow refresh your Mozzilla today. So I did the refresh. I now have lost bookmarks and settings… (čítať viac)

A message showed up when I opened FireFox saying "your Mozzila is running slooow refresh your Mozzilla today. So I did the refresh. I now have lost bookmarks and settings. Also the sync I did with the program weeks ago no longer works AND WORST OF ALL You Added Add-Ons I DIDN'T Need or Want without even asking. So Now I have to spend a bunch of time getting it set up the way I liked It. Or maybe Not. Is definitely time to find a new BROWSER!

                                                                                         Robert Marrow

Otázku položil(a) SnappyLip48 Pred 3 rokmi

Posledná odpoveď od jscher2000 Pred 3 rokmi

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bookmarks vannished after 42.0 auto update

As described in header. Auto update while watching film, crashed and then ran the updater during restart. MAC OSX El Capitain firefox 42.0 Have navigated to Library/appli… (čítať viac)

As described in header.

Auto update while watching film, crashed and then ran the updater during restart. MAC OSX El Capitain firefox 42.0

Have navigated to Library/application support/firefox/profiles/ /bookmarksbackup

presented with empty folder?

Any help appreciated.

Otázku položil(a) Rols Pred 5 rokmi

Posledná odpoveď od cor-el Pred 5 rokmi

  • Archivované

“Old Firefox Data” folder just appeared on my desktop

Yesterday I noticed a folder on my desktop named "Old Firefox Data". In that folder were copies of two of my profiles (I have at least a dozen profiles set up). They are … (čítať viac)

Yesterday I noticed a folder on my desktop named "Old Firefox Data". In that folder were copies of two of my profiles (I have at least a dozen profiles set up). They are both dated 11/11/15 and timestamped about 35 minutes apart. I've researched it a bit and the information I got was that it is a folder created when one 'Refreshes Firefox'. I am fairly certain that I've never used that function. This happened just before or after Fx upgraded itself from v42 to v43.

A user of one of my extensions posted a message to my support forum that the same thing happened to him and he swears he never 'Refreshed Firefox'. in fact, he doesn't know how to do it even if he wanted. He said he got up to answer the phone and when he came back, his computer had re-booted, the folder appeared on his desktop and all his extensions were missing from Fx along with any customization of the UI.

Refreshing Firefox is not something that can easily be done accidentally. In fact, I can't even find a button to do this with Fx v43.

Is there any other way for that folder to be created other than 'Refreshing Firefox'?

Note: I realize there are similar questions on this board about this, but none of the answers really provide a satisfactory solution.

Otázku položil(a) Shadoefax Pred 5 rokmi

Posledná odpoveď od the-edmeister Pred 5 rokmi

  • Archivované

this is F'ing ridiculous, I update Firefox and it is so different I cannot figure out how to do anything, and lost my bookmarks!

I only updated my Firefox because I got messages saying I should do this to make it work better. Now all I have is a big headache, I have already wasted hours trying to … (čítať viac)

I only updated my Firefox because I got messages saying I should do this to make it work better. Now all I have is a big headache, I have already wasted hours trying to figure out this whole new system. Like, where did my bookmarks go, and how do I even access them when I get them back installed. You Firefox people are really full of it, I never wanted a "new" system. Why can't you just leave a basic system for us old people that do not want to learn a new system every time you want to fill it up with new gizmos and bells and whistles? I guess I have to go back to using internet explorer, thanks for wasting my time.

Otázku položil(a) dumbass2 Pred 5 rokmi

Posledná odpoveď od cor-el Pred 5 rokmi

  • Archivované

I had to Refresh Firefox, I've lost my Speed Dials, why?

I had to Refresh Firefox so I could watch Netflix. Then I lost my Speed Dials. I don't understand all your suggestions ... I have a JD degree, not an IT degree. You know … (čítať viac)

I had to Refresh Firefox so I could watch Netflix. Then I lost my Speed Dials. I don't understand all your suggestions ... I have a JD degree, not an IT degree. You know what? I'll just ask my 24-year-old son. He's restored it before for me. Sorry to bother you. Please stop screwing with me though or I will give up on your product.

Otázku položil(a) jacquelinesc Pred 5 rokmi

Posledná odpoveď od FredMcD Pred 5 rokmi

  • Archivované

Hanging prob: If I refresh, many things are saved, but I don't understand some of the thing that won't be saved, hesitant to refresh eg security certif. etc

Aside from needing more RAM, I see that a first step is to refresh Firefox. I see it saves quite a bit, but I don't know what I'll be losing.......it says I will lose The… (čítať viac)

Aside from needing more RAM, I see that a first step is to refresh Firefox. I see it saves quite a bit, but I don't know what I'll be losing.......it says I will lose These items and settings will be removed:

   Extensions and themes
   Website permissions
   Modified preferences
   Added search engines
   DOM storage 
   Security certificate and device settings 
   Download actions 
   Toolbar customizations 
   User styles 

I don't know what DOM storage is, and if I don't have a security certificate, is that what allows me to go to sites ? I'm hesitant to refresh 'blindly' and then learn afterwards that some crucial changes were made on the refresh and now I can't visit sites I presently can

Otázku položil(a) bazbear2 Pred 2 rokmi

Posledná odpoveď od FredMcD Pred 2 rokmi

  • Archivované

Restoring Bookmarks after refreshing Firefox

I had to refresh Firefox because it was getting slow but I am unable to restore my bookmarks. I tried this but it didn't work: 1.Open your profile folder: Click the men… (čítať viac)

I had to refresh Firefox because it was getting slow but I am unable to restore my bookmarks. I tried this but it didn't work: 1.Open your profile folder: Click the menu button , click Help and select Troubleshooting Information. The Troubleshooting Information tab will open. o Under the Application Basics section, click on Open Folder. Your profile folder will open. Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox. 2. Click the Firefox menu , then click Exit. 3. Right-click on a file you want to copy and choose Copy. 4. Open the new Firefox profile folder. 5. Right-click inside the profile folder and choose Paste.

Otázku položil(a) Caden Pred 2 rokmi

Posledná odpoveď od Wesley Branton Pred 2 rokmi

  • Archivované

I refreshed and an 'old firefox data' icon appeared. someone please help me restore my old profile.

I refreshed using windows xp and an "old firefox data" icon appeared. I lost absolutely all my useful information please help. call if you wish. No, call if you possibly … (čítať viac)

I refreshed using windows xp and an "old firefox data" icon appeared. I lost absolutely all my useful information please help. call if you wish. No, call if you possibly can. Removed by moderator for privacy

Otázku položil(a) leroy2 Pred 5 rokmi

Posledná odpoveď od FredMcD Pred 5 rokmi

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HELP no new password message ever arrives

For some months, I've tried to sign into my firefox account. It tells me you send new password email, but non ever arrives. Tonight when I started trying to figure out w… (čítať viac)

For some months, I've tried to sign into my firefox account. It tells me you send new password email, but non ever arrives. Tonight when I started trying to figure out why we are having such troubles, I got your "please donate" messages, and decided we could do that. At this point, I'm not so sure I'm glad I did sigh. Still not able to sign in, still no new password email, and when i clicked "refresh my firefox", it deleted all my add-ons. Hubby finally gave up an hour ago and went to bed. His Windows 8 laptop was working so slow he was discouraged.

We've used firefox for about 15 years, and have been very happy -- except when new updates come out and we have no clue what happened nor what to do.

Otázku položil(a) silverladyaz Pred 5 rokmi

Posledná odpoveď od FredMcD Pred 5 rokmi

  • Archivované

Why would refreshing Firefox cause it to no longer work? That's what happened to me after it was recommended I do so.

I got a message telling me that Firefox seemed slow and it was suggested that I do a refresh. After I did the refresh I cannot seem to do anything in Firefox at all, as … (čítať viac)

I got a message telling me that Firefox seemed slow and it was suggested that I do a refresh. After I did the refresh I cannot seem to do anything in Firefox at all, as now it is excruciatingly slow, to the point of not being useful at all. It really wasn't that slow before, so I'm very upset about this.

Otázku položil(a) Tigertail Pred 5 rokmi

Posledná odpoveď od FredMcD Pred 5 rokmi