Locked out of Firefox sync, formal request to delete personal data best solution?

Hi, it's been a while since I used Firefox and I don't seem to have a way of getting back into Sync with my primary e-mail address since I can't find my backup code. Who … (čítať viac)

Hi, it's been a while since I used Firefox and I don't seem to have a way of getting back into Sync with my primary e-mail address since I can't find my backup code. Who do I contact to either get my account deleted so I can start again, or get an account reset option set to my e-mail address? Ultimately none of my devices are logged in, and I cannot find my backup code.

The impression I have so far is that you have to sign in with another e-mail account (which is what I have done now), but this is not the e-mail account I want to use.

If Mozilla are storing my name and contact details for the sign in, would the best route be a formal request for deletion of personal data?

Thanks

Otázku položil(a) jim.clow Pred 4 dňami

Posledná odpoveď od jim.clow Pred 2 dňami

Google stops working in Firefox (mail, drive, classroom, etc.)

In my firefox (up to date) I've started getting errors that google is not connecting, or emails opens blank, or drive opens a blank screen, or classroom assignments open … (čítať viac)

In my firefox (up to date) I've started getting errors that google is not connecting, or emails opens blank, or drive opens a blank screen, or classroom assignments open a blank window.

A friend suggested that I use a private tab, and everything works if I use a private tab.

Helps please.

Otázku položil(a) Mrs.M. Pred 1 mesiacom

Posledná odpoveď od Mrs.M. Pred 1 dňom

The bookmarks menu in Firefox stopped scrolling

After the 90.0.2 update, the bookmarks menu no longer scrolls with the center wheel of my mouse. The center wheel scrolls properly in my emails, on webpages, everywhere e… (čítať viac)

After the 90.0.2 update, the bookmarks menu no longer scrolls with the center wheel of my mouse. The center wheel scrolls properly in my emails, on webpages, everywhere else but the in the bookmarks. I have to use the up or down arrows to scroll through them, and it's a royal pain because I have so many bookmarks.

Otázku položil(a) zx9r170 Pred 2 mesiacmi

Posledná odpoveď od zx9r170 Pred 4 dňami

MY site not Working On Mozilla

Hey there! my site is over all good i'm open my site in mozilla but got Error by Mozilla blocked My site Here's site Url > [link hidden] Any Solution or please Gui… (čítať viac)

Hey there! my site is over all good i'm open my site in mozilla but got Error by Mozilla blocked My site Here's site Url > [link hidden] Any Solution or please Guide me

Otázku položil(a) zs1558743 Pred 1 týždňom

Posledná odpoveď od zs1558743 Pred 5 dňami

Error on every page

I keep getting errors on pages like Secure Connection Failed An error occurred during a connection to www.amazon.com. SSL received a malformed Alert record. Error code: S… (čítať viac)

I keep getting errors on pages like Secure Connection Failed

An error occurred during a connection to www.amazon.com. SSL received a malformed Alert record.

Error code: SSL_ERROR_RX_MALFORMED_ALERT

I have HTTPS only mode turned off but it keeps setting everything to https.

{

 "application": {
   "name": "Firefox",
   "osVersion": "Windows_NT 10.0 19043",
   "version": "92.0.1",
   "buildID": "20210922161155",
   "distributionID": "",
   "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:92.0) Gecko/20100101 Firefox/92.0",
   "safeMode": false,
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/92.0.1/WINNT/en-US/",
   "osTheme": "",
   "numTotalWindows": 1,
   "numFissionWindows": 0,
   "numRemoteWindows": 1,
   "launcherProcessState": 0,
   "fissionAutoStart": false,
   "fissionDecisionStatus": "disabledByDefault",
   "remoteAutoStart": true,
   "policiesStatus": 1,
   "keyLocationServiceGoogleFound": true,
   "keySafebrowsingGoogleFound": true,
   "keyMozillaFound": true
 },
 "securitySoftware": {
   "registeredAntiVirus": "Avast Antivirus",
   "registeredAntiSpyware": "",
   "registeredFirewall": "Avast Antivirus"
 },
 "processes": {
   "remoteTypes": {
     "web": 5,
     "extension": 1,
     "privilegedabout": 1,
     "prealloc": 1,
     "gpu": 1
   },
   "maxWebContentProcesses": 8
 },
 "environmentVariables": {
   "MOZ_CRASHREPORTER_DATA_DIRECTORY": "C:\\Users\\madwo\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports",
   "MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "C:\\Users\\madwo\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports\\events",
   "MOZ_CRASHREPORTER_PING_DIRECTORY": "C:\\Users\\madwo\\AppData\\Roaming\\Mozilla\\Firefox\\Pending Pings",
   "MOZ_CRASHREPORTER_RESTART_ARG_0": "C:\\Program Files\\Mozilla Firefox\\firefox.exe",
   "MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "C:\\Program Files\\Mozilla Firefox\\browser\\crashreporter-override.ini"
 },
 "lockedPreferences": {
   "fission.autostart.session": false,
   "security.enterprise_roots.enabled": true
 },
 "media": {
   "currentAudioBackend": "wasapi",
   "currentMaxAudioChannels": 2,
   "currentPreferredSampleRate": 48000,
   "audioOutputDevices": [
     
 "addons": [
   {
     "name": "AdBlocker for YouTube™",
     "type": "extension",
     "version": "0.3.4",
     "isActive": true,
     "id": "jid1-q4sG8pYhq8KGHs@jetpack"
   },
   {
     "name": "AdBlocker Ultimate",
     "type": "extension",
     "version": "3.7.11",
     "isActive": true,
     "id": "adblockultimate@adblockultimate.net"
   },
   {
     "name": "Amazon.com",
     "type": "extension",
     "version": "1.3",
     "isActive": true,
     "id": "amazondotcom@search.mozilla.org"
   },
   {
     "name": "Avast AntiTrack Premium",
     "type": "extension",
     "version": "1.6",
     "isActive": true,
     "id": "antitrack@avast.com"
   },
   {
     "name": "Bing",
     "type": "extension",
     "version": "1.3",
     "isActive": true,
     "id": "bing@search.mozilla.org"
   },
   {
     "name": "DuckDuckGo",
     "type": "extension",
     "version": "1.1",
     "isActive": true,
     "id": "ddg@search.mozilla.org"
   },
   {
     "name": "eBay",
     "type": "extension",
     "version": "1.3",
     "isActive": true,
     "id": "ebay@search.mozilla.org"
   },
   {
     "name": "Google",
     "type": "extension",
     "version": "1.1",
     "isActive": true,
     "id": "google@search.mozilla.org"
   },
   {
     "name": "Hoxx VPN Proxy",
     "type": "extension",
     "version": "3.11.0",
     "isActive": true,
     "id": "@hoxx-vpn"
   },
   {
     "name": "Touch VPN - Secure and unlimited VPN proxy",
     "type": "extension",
     "version": "4.2.1",
     "isActive": true,
     "id": "touch-vpn@anchorfree.com"
   },
   {
     "name": "Video Downloader Prime",
     "type": "extension",
     "version": "0.2.5",
     "isActive": true,
     "id": "jid1-i6dUGvCrz2WZu8@jetpack"
   },
   {
     "name": "Video DownloadHelper",
     "type": "extension",
     "version": "7.6.0",
     "isActive": true,
     "id": "{b9db16a4-6edc-47ec-a1f4-b86292ed211d}"
   },
   {
     "name": "Watch2Gether",
     "type": "extension",
     "version": "8.1",
     "isActive": true,
     "id": "{6ea0a676-b3ef-48aa-b23d-24c8876945fb}"
   },
   {
     "name": "Wikipedia (en)",
     "type": "extension",
     "version": "1.1",
     "isActive": true,
     "id": "wikipedia@search.mozilla.org"
   }
 ],
 "features": [
   {
     "name": "DoH Roll-Out",
     "version": "2.0.0",
     "id": "doh-rollout@mozilla.org"
   },
   {
     "name": "Firefox Screenshots",
     "version": "39.0.1",
     "id": "screenshots@mozilla.org"
   },
   {
     "name": "Form Autofill",
     "version": "1.0.1",
     "id": "formautofill@mozilla.org"
   },
   {
     "name": "Picture-In-Picture",
     "version": "1.0.0",
     "id": "pictureinpicture@mozilla.org"
   },
   {
     "name": "Web Compatibility Interventions",
     "version": "25.4.0",
     "id": "webcompat@mozilla.org"
   },
   {
     "name": "WebCompat Reporter",
     "version": "1.4.2",
     "id": "webcompat-reporter@mozilla.org"
   }
 ],
 "normandy": {
   "addonStudies": [],
   "prefRollouts": [],
   "prefStudies": [],
   "nimbusExperiments": [],
   "remoteConfigs": []
 },
 "modifiedPreferences": {}

}

Otázku položil(a) ijones_fall12 Pred 3 dňami

Posledná odpoveď od ijones_fall12 Pred 1 dňom

White Bar appears above all firefox windows when Firefox is maximized, need help getting rid of it.

I have a strange white bar that appears above the Firefox window at all times, but it's only visible on one of my other monitors, which is positioned above the monitor Fi… (čítať viac)

I have a strange white bar that appears above the Firefox window at all times, but it's only visible on one of my other monitors, which is positioned above the monitor Firefox is on. I've tried starting firefox with all my extensions and themes disabled, and all that did was make the bar black instead of white.

This lead me to believe it was the Title bar. However, that's currently disabled. When I enable the title bar, the white bar disappears, but then I'm left with the title bar (which I do not want).

Is there a way I can have the Title bar disabled and not have this bar appear?

Worth noting I'm using the Lepton UI mod (which doesn't seem to be responsible for this) and DisplayFusion (which I thought would have been responsible for this, however I cannot be sure). Running Win 10.

Otázku položil(a) Shigbeard Pred 5 dňami

Posledná odpoveď od Shigbeard Pred 5 dňami

N-th tab in firefox doesn't load

Hiya, I'm having a minor inconvenience with firefox 91.0.2 for a few months now. It's popped up a few months ago and hasn't resolved itself in between updates. I'm guilt… (čítať viac)

Hiya,


I'm having a minor inconvenience with firefox 91.0.2 for a few months now. It's popped up a few months ago and hasn't resolved itself in between updates.

I'm guilty of having many (well over 20) tabs open at the same time and around the 20th or 30th tab even, usually one of the (newly opened) tabs, simply never loads. If I open the same link in another tab, the link (any url) does load. See the screencap below.

This is on a windows 64 bit machine OS build: 19043.1165 (21H1) Windows Feature Experience Pack 120.2212.3530.0

I'm running Norton 360 Antivirus software.

Will try running in safe mode, to see if it still happens and confirm in a reply to this message.

Hoping you guys might have some suggestions.

BTW: https://support.mozilla.org/en-US/questions/1317506 is probably the same problem, unfortunately the thread has been archived. This one: https://support.mozilla.org/en-US/questions/1285104 also seems similar.

Otázku položil(a) Mediationpraktijk De Witte Vlag Pred 3 týždňami

Posledná odpoveď od Mediationpraktijk De Witte Vlag Pred 5 dňami

chosen primary password not working anymore...

A week ago I started using a primary password for FF. I learned it by heart, also copied it to my iPhone in a safe notation (I have access to the notation using my finger… (čítať viac)

A week ago I started using a primary password for FF. I learned it by heart, also copied it to my iPhone in a safe notation (I have access to the notation using my finger print). It worked just fine for the first days. Today I tried to use the primary password again, in order to enter a website, but somehow FF denies me entrance, again and again. No spelling issues or missing characters, because I copy the primary password from my iPhone notation and paste it into the primary password field on my Mac. In FF Lockwise (on my iPhone) I can also still see my primary FF password, which is exactly the same. Typing it down character by character doesn’t solve the problem, nor does restarting FF. Caps lock is off. No issues with my keyboard. In my privacy and security setting I cannot to stop FF from asking my primary password, because (of course also there) it won’t recognize the primary password I enter...

There is no one who knows about my primary password nor has anyone access to my computer or iPhone. So there is no way I could explain somebody to have been able to change my primary password. Could anybody please explain to me what might be going on? Did other people experience the same issue? What steps should I take to try to solve it?

And I surely wish not to need to reset my primary password, because I will lose all my saved passwords from FF... Happily I still have access to FF Lockwise on my iPhone (using my finger print). So I could still copy each password and save it somewhere else. But that would mean quite a lot of work. Besides of that I don’t trust it to work better next time I set up a primary FF password…

I hope I explained my problem well enough. Thanks in advance for trying to help me out!

Otázku položil(a) Eran FF sync Pred 1 týždňom

Posledná odpoveď od Eran FF sync Pred 4 dňami

Google Docs Documents have sudden spacing issue between letters in Firefox

Hello. I've been both a long-term Google Docs and Firefox user; I use Google Docs every day. For two days now, however, I have been having issues with the spacing within … (čítať viac)

Hello.

I've been both a long-term Google Docs and Firefox user; I use Google Docs every day. For two days now, however, I have been having issues with the spacing within words. It looks like there is an extra space between the letter M while other letters tend to look pushed closer together. Thinking that I accidentally hit the space bar twice I tried to delete it, but instead it deleted the entire letter. I checked the rest of my Documents and had to realize that almost all of them are affected.

Firefox tells me it's up to date (Version 92; when I click on Help → About Firefox it tells me there are no new updates) as is my operating system (Windows 10). I deleted every browser extension I had, cleared the cache and cookies in Firefox, and restarted my laptop, but this didn't fix the spacing issue portrayed in the images below. The line spacing has been at 1.15 and the Document has been aligned left before and after this happened, so I've ruled that out as causes as well. Changing the font to another and back did not help either.

This issue does not appear in browsers such as Microsoft Edge and Chrome.

I reached out to the Google Docs support community (link to the thread here) thinking it was an issue with the website itself. The people giving advice in this thread suggested that Firefox is having rendering issues since it only occurs in (my) Firefox browser and that I contact a Firefox forum, so here I am.

If anyone has advice on how I could fix this or who else I should contact, I'd be more than happy to hear it!

Diana

Otázku položil(a) diana Pred 4 dňami

Posledná odpoveď od diana Pred 3 dňami

Ubuntu Snap problem with Firejail

I read that Firefox will using the Snap version by default on Ubuntu 21.10 and beyond. Will the non-Snap version still be available in lets say Ubuntu 22.04 and beyond? T… (čítať viac)

I read that Firefox will using the Snap version by default on Ubuntu 21.10 and beyond. Will the non-Snap version still be available in lets say Ubuntu 22.04 and beyond? The reason I ask is because I use Firejail to sandbox Firefox and Firejail doesn't work with Snaps and yes I know that Snaps and Flatpacks both sandbox apps but I prefer Firejail because of the Private Home profile (nothing is saved in this profile settings, bookmarks, add-ons etc) its way more secure than the sandbox offered by a Snap.

Otázku položil(a) Baldape Pred 6 dňami

Posledná odpoveď od Baldape Pred 2 dňami

Is it possible to not get the "Playing" up in the window, when sound is playing?

Hi! I do Duolingo on a daily basis. Many/most of the tasks comes with audio, and then... the tab changes size - to show a "Playing". A short time after the sound has stop… (čítať viac)

Hi! I do Duolingo on a daily basis. Many/most of the tasks comes with audio, and then... the tab changes size - to show a "Playing". A short time after the sound has stopped, it will change back. I react every time, and it is very disturbing. I really don't need to have such information in the tab/window, because I usually/always hear when Firefox is presenting sounds. I want to find somewhere to turn that "notification" off. Is that possible?

Otázku položil(a) issusbarn Pred 3 mesiacmi

Posledná odpoveď od issusbarn Pred 18 hodinami

Changes in Firefox from Version 86 to 90, 92

Apologies for asking this here, but I've done the Google and can't find an answer. Background: I keep 2-3 Firefox versions and profiles on my computer. The software is in… (čítať viac)

Apologies for asking this here, but I've done the Google and can't find an answer.

Background: I keep 2-3 Firefox versions and profiles on my computer. The software is in, for example, directories FFox82, FFox84, FFox86 The profiles are in, for example, directories Firefox82, Firefox84, Firefox86 (The software and profiles are on different drives.)

When I do an upgrade, I copy the newest software to a new directory and rename it (e.g., FFox92 - so now there are 4 sw directories) Then I copy the newest profile directory and give it a corresponding name (e.g., Firefox92 - so now there are 4 profile directories). I install the new version to its directory and thenlaunch with a -p option. Then I create a new profile and point it to the corresponding folder. Then I launch the new version with the -p option pointing to the new profile directory.

This has worked for decades.

But I just tried it with Firefox 90 and Firefox 92 and NO GO. It acts as if I've never used Firefox before. No apps, no toolbars, no bookmarks, nothing.

What is going on? Am I stuck on Firefox86 for the rest of the century?

And, please, don't tell me how wonderful these new versions are and I should simply accept the change. I have a virtual lifetime invested in the toolbars, extensions and bookmarks on my computer.

I simply want to know if there is a fix and, if so, what it is.

Otázku položil(a) RemySecor Pred 1 týždňom

Posledná odpoveď od RemySecor Pred 6 dňami

Firefox reports a secure connection without existing certificate

When i click on the lock icon in the address bar, nothing happens (I would expect to see the encryption and certificate, but no widget opens). When I right-click into the… (čítať viac)

When i click on the lock icon in the address bar, nothing happens (I would expect to see the encryption and certificate, but no widget opens). When I right-click into the page and select "View Page Info", "Security", "View Certificate", no certificate exists. Only generic info is shown (Servers+Authorities). Also an error is reported in the system log, confirming that no certificate exists: JavaScript error: chrome://browser/content/browser-siteIdentity.js, line 642: TypeError: issuerCert is undefined

Questions:

  • Why does Firefox show the lock icon while no certificate exists?
  • How does Firefox establish a secure connection without having a certificate? (From my understanding a certificate is needed for TLS to work.)

Version used: Firefox 78.12.0esr ('Mozilla/5.0 (X11; FreeBSD amd64; rv:78.0) Gecko/20100101 Firefox/78.0'), no add-ons or plugins.

Otázku položil(a) pmc1 Pred 1 týždňom

Posledná odpoveď od pmc1 Pred 3 dňami

Blacked out letters on Firefox Bookmarks Toolbar and Window tabs

Sometimes (not always!), the entries on my bookmarks toolbar appear with the lower case a's blacked out, and the leading edge of lower case e's as well. Nowhere else on t… (čítať viac)

Sometimes (not always!), the entries on my bookmarks toolbar appear with the lower case a's blacked out, and the leading edge of lower case e's as well. Nowhere else on the page does this happen. Anyone else ever seen this? Is there a fix? Thanks

Otázku položil(a) dtowson Pred 1 týždňom

Posledná odpoveď od dtowson Pred 8 hodinami

MD5 Hash ESR 91.1.0 Changing

So every time I download 91.1.0 from here: https://www.mozilla.org/en-US/firefox/all/#product-desktop-esr The MD5 hash changes. Please let me know what I'm doing wrong...… (čítať viac)

So every time I download 91.1.0 from here: https://www.mozilla.org/en-US/firefox/all/#product-desktop-esr The MD5 hash changes. Please let me know what I'm doing wrong... because I'm pretty sure it's my misunderstanding.

Otázku položil(a) geary1 Pred 4 dňami

Posledná odpoveď od geary1 Pred 4 hodinami

Media Key functionality intermittent

Periodically Firefox will stop accepting media key input from my keyboard, the media keys continue to function for Chrome (neither are open at the same time, when functio… (čítať viac)

Periodically Firefox will stop accepting media key input from my keyboard, the media keys continue to function for Chrome (neither are open at the same time, when functionality fails in Firefox, I open chrome to test if the keys are working) media.hardwaremediakeys.enabled is set to true, have swapped it to false and back, restarted, double and triple checked the physical media keys. Sometimes Firefox will just accept the media key input, and sometimes it won't

Otázku položil(a) takashi1532 Pred 1 mesiacom

Posledná odpoveď od takashi1532 Pred 3 dňami

Sometimes Quora.com will not run properly in a newly opened session. Other times it works perfectly.

Fairly regularly I go to the Quora.com site to answer questions others have asked. Perhaps in one in four times I launch Firefox browser and go to this site it will not r… (čítať viac)

Fairly regularly I go to the Quora.com site to answer questions others have asked. Perhaps in one in four times I launch Firefox browser and go to this site it will not respond beyond the first page and eventually report that something on the page is slowing the browser. If this does not happen, everything works normally and very quickly.

The only way I can continue is to close the browser completely and relaunch. Even if I wait a minute or so, when I relaunch it tells me Firefox is already running and asks if I wish to close it. If I let it close the browser, the new launch normally works perfectly.

When the problem occurs, opening other tabs and closing the original one does not seem to make a difference. It still does not work properly.

I am not sure when this started, and I have only experienced this problem on this one site. When I have tried using the Chrome browser I have not seen this happening on this site. I don't like the Chrome browser but have it installed to allow streaming my screen to a Chromecast dongle.

The Firefox browser in the Windows 64-bit version 92.0.

This start happening a few weeks ago (it is now mid September 2021). I am not sure whether something has changed in Firefox or in the Quora site. I have seen this problem on both my Windows 8.1 Pro and Windows 10 Pro PCs.

Otázku položil(a) str8chat Pred 1 týždňom

Posledná odpoveď od str8chat Pred 4 dňami

Bookmarks menu slow to load/respond since last update

Since the last Firefox update (92.0.1 64-bit), my bookmarks menu is slow to load, and also slow for navigating. It's slow to load the list when I open Bookmarks tab. And … (čítať viac)

Since the last Firefox update (92.0.1 64-bit), my bookmarks menu is slow to load, and also slow for navigating. It's slow to load the list when I open Bookmarks tab. And it's slow when I move my cursor up/down the bookmarks, it takes a bit for the highlighted bookmarks to catch up. It's very odd. I don't really have a lot of Bookmarks, I would guess ~500 total. Plus I am using plenty of RAM with Windows 7 on a SSD.

Bookmarks loading and accessing was lightning-fast prior to this last Firefox update. I have searched on this Forum for answers, plus Google.... no luck yet. I'm sure there is an answer. Does anyone have it?? Thanks for any help. Dave F.

PS - I LOVE Firefox. Many thanks to Mozilla for a terrific product! ;-)

Otázku položil(a) Chevy-SS Pred 2 dňami

Posledná odpoveď od Chevy-SS Pred 1 dňom

Constant blocking

Dear Firefox Community: I used to love Firefox. Now, I am constantly blocked from performing basic functions. Tonight I tried to complete a simple ebay transaction. I… (čítať viac)

Dear Firefox Community: I used to love Firefox. Now, I am constantly blocked from performing basic functions. Tonight I tried to complete a simple ebay transaction. I wasted more than one hour trying to make a purchase, with Firefox failing at every step. I opened Microsoft Edge and completed my purchase within literally seconds. Firefox now blocks me from several of my favorite websites. My fantasy sports and sports betting websites fail on Firefox but work fine on other browsers. The entire financial pop up window that is supposed to provide security does not work with my bank's website. I am trying to find a good reason to continue using Firefox, and I am not thinking of any. Again, I'm a longtime user and fan but right now the basics are not working with you, Firefox. Very frustrated.

Otázku položil(a) bboortz Pred 5 dňami

Posledná odpoveď od bboortz Pred 4 dňami