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error message and no access to a site i frequently use

Greetings, all, I get this error messsage: <We are unable to complete your request. Our system is currently unavailable.Please try again later.> when i try to lo… (ďalšie informácie)

Greetings, all,

I get this error messsage:

<We are unable to complete your request. Our system is currently unavailable.Please try again later.>

when i try to log on to my USAA bank accounts.

Tech support at the bank worked with me for an hour. We changed password, cleared the cache for the bank's apps, restarted Firefox, restarted the computer, all to no avail. I declined to try Google, simply because i don't trust it. Tech support person said another bank customer had had same problem and just changed browsers, which i don't want to do.

TIA for any help.

Otázku položil(a) activist1 Pred 1 rokom

Posledná odpoveď od zeroknight Pred 1 rokom

  • Archivované

Firefox load slowly webpages after changing DoH settings

Hello fellow Firefox users, I sadly cannot use my Firefox (120.0.1, 64 bits, Windows 10) anymore as it is too slow to show a webpage... It's so slow, that I initially tho… (ďalšie informácie)

Hello fellow Firefox users, I sadly cannot use my Firefox (120.0.1, 64 bits, Windows 10) anymore as it is too slow to show a webpage... It's so slow, that I initially thought that I have no internet connexion at all on Firefox.

Can anyone help me figuring why my Firefox profile is so slow ?

Long story short:


- Until 2023-12-05, my Firefox was working normally.

 My parameters were "No HTTPS everywhere" and "No DNS over HTTPS (DoH)".

- On 2023-12-05, I was connected to an entreprise DNS (Mangling DNS).

 I cannot acces some website because of their local policy, so I changed my DNS parameters.
 I choose to use DoH with Cloudflare instead of the given DNS.
 Internet worked perfectly.

- On 2023-12-06 and 2023-12-07, same parameters, Internet worked perfectly on another network. - Since 2023-12-08, Internet is very slow. It need about 1.5 minute to get start.duckduckgo.com loading on any network.

 I thought it will not load at all (timeout ?).
 Others webrowsers (e.g. : Microsoft Edge) are correctly working.
 The "ping google.com" command is working normaly on windows with 2ms delay.
 The DNS on windows "Get-DnsClientServerAddress" are the normal DNS of the router.
 Even with reverting the DoH parameter to off, I do not get back my web browsing speed.

Troubleshooting :


- It's slow with "DoH and Cloudflare" activated.

 It's slow on my home network.
 It's slow on a public network.
 It's slow on another private network.
 https://www.dnsleaktest.com gives me a list of Cloudflare DNS (IPv4) near me, different from the DNS (IPv6) used by Windows 10.
 Meanwhile, Microsoft Edge, ping and wget/curl are working normally (i.e. no delay).
 Noticably, Microsfot Edge use by default according to https://www.dnsleaktest.com the same Cloudflare DNS.

- It's slow with "DoH and Cloudflare" NOT activated.

 It's slow on my home network.
 It's slow on a public network.
 It's slow on another private network.
 https://www.dnsleaktest.com gives me one DNS from my ISP (IPv4), same value as the DNS (IPv4) used by Windows 10.
 Meanwhile, Microsoft Edge, ping and wget/curl are working normally (i.e. no delay).
 Noticably, Microsfot Edge use by default according to https://www.dnsleaktest.com the Cloudflare DNS.

- In about:crashes there is not relevent crash (only old crash).

- I have not changed any about:config parameters in the 2023-12-05 to today (2023-12-12) period.

- I have run mozregression GUI with no problem.

 The program oppened succesfully start.duckduckgo.com .
 This website was choosen as it is an allowed website on every DNS.
 Firefox nightly (mozilla-central) 2023-06-02 : good
 Firefox nightly (mozilla-central) 2023-09-03 : good
 Firefox nightly (mozilla-central) 2023-10-20 : good
 Firefox nightly (mozilla-central) 2023-11-12 : good
 Firefox nightly (mozilla-central) 2023-11-24 : good
 Firefox nightly (mozilla-central) 2023-11-30 : good
 Firefox nightly (mozilla-central) 2023-12-03 : good, show a message saying more or less "Nightly started with no extension"
 Firefox nightly (mozilla-central) 2023-12-04 : good
 Firefox nightly (mozilla-central) 775ade8b :   good
 Firefox nightly (autoland) 87d12c4b :          good
 Firefox nightly (autoland) ba8757a7 :          good

- Firefox 120.0.1 is saying that it is up-to-date.

 And as of today, it is.

- I do have some extensions (12 activated) on my Firefox, so I try without extension.

 It worked but I do not understand why!
 * New profile. Using "firefox.exe -profile" I created another clean profile to see.
                It worked.
                According to https://www.dnsleaktest.com, my new empty profile uses both Cloudflare DNS (IPv4) and the router DNS from the ISP.
                Adding one-by-one most of extensions (6 now) to this new profile do not break yet my Firefox speed.
 * Safe Mode. Using "firefox.exe -safe-mode" I have started my corrupt profile without extension, JIT, etc...
              It worked.
              According to https://www.dnsleaktest.com, it uses only the router DNS (IPv4).

- I can send some result from about:support if needed, but it kills privacy...

Conclusion :


I do not understand why my main Firefox profile is not working correctly. I do not see strange things when troubleshooting. Nothing makes sense.

May someone help me figuring out?

Regards, eliotlencelot.

Otázku položil(a) eliotlencelot Pred 2 rokmi

Posledná odpoveď od zeroknight Pred 1 rokom

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Developers options tab keeping opening up on it own

I have been having this issue with firefox for a while, where the developers options tab keeps opening up on its own, and closes on itself. I have attached a recording o… (ďalšie informácie)

I have been having this issue with firefox for a while, where the developers options tab keeps opening up on its own, and closes on itself. I have attached a recording of the issue for better illustration. Many time I am unable to close it, it doesn't allow me to carry out my work when its up. My firefox is updated. Can anyone help identify what is the issue.

Otázku položil(a) sarmah.angshuman Pred 1 rokom

Posledná odpoveď od jscher2000 - Support Volunteer Pred 1 rokom

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help me no more codes!

help!!! I am disguted with this security or whomever takes notice. I keep giving and giving a code and giving and giving! Then they say you are locked out cau… (ďalšie informácie)

help!!! I am disguted with this security or whomever takes notice. I keep giving and giving a code and giving and giving! Then they say you are locked out cause I tried too many times. THEY ASK [COMPUTER]I give it but no one to talk too.What now?????? Give me a word or somthing to be noticed! Then I don't need trouble with the stupid comp. I hope you can help or tell me what to do! They say wrong phone number [920-***-****] I don't no whatr now. I was going to make a new account but no dice. OH WELL! HUSBAND says throw it out!! lol lol THANK YOU!!!! for listening to me. What or where to go for FACEBOOk BROWSER1

WOW!!!!!! I hope I don't remembaer more1 lol They say CONTACT YOUR OWNER!1 PATRICIA R thanks for listening to an old lady

Otázku položil(a) iNSIKA TINS Pred 2 rokmi

Posledná odpoveď od Kiki Pred 1 rokom

  • Vyriešené
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Why does Firefox stay on the Linkedin page

I'm up to the most current version of Firefox 120.0.1 (64-bit) Windows 11 For this and the last versions over a couple of years whenever I go to; https://www.linkedin.… (ďalšie informácie)

I'm up to the most current version of Firefox

120.0.1 (64-bit) Windows 11

For this and the last versions over a couple of years whenever I go to;

https://www.linkedin.com

Then try to go to any other page like https://nextdoor.com from a bookmark, it stays on linkedin.

If I enter the address by typing it in, it works.

Otázku položil(a) Mr BO Pred 2 rokmi

Na otázku odpovedal(a) Mr BO Pred 1 rokom

  • Archivované

From my keyboard, I would like to re-activate: Continuous spacing.

Only withing my firefox browser search bar, and in the last updates for about 2 years; I can no longer, continuous spacing a word forward. Even right now on this page, I … (ďalšie informácie)

Only withing my firefox browser search bar, and in the last updates for about 2 years; I can no longer, continuous spacing a word forward. Even right now on this page, I can continous space-forward a word within a sentence, while I'm writing. And this feature is important, when in your thought process. So is their a fix towards this problem; And what are the steps to permanently keep this from happening again ?

Otázku položil(a) Mr.John.RaySr.12.3.63 Pred 2 rokmi

Posledná odpoveď od Mr.John.RaySr.12.3.63 Pred 2 rokmi

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Browser not opening full screen

Hello, when I open the Firefox browser from my taskbar it does not open as a full browser page as Image 3. I have to click on the full-screen icon twice to get it open i… (ďalšie informácie)

Hello, when I open the Firefox browser from my taskbar it does not open as a full browser page as Image 3.

I have to click on the full-screen icon twice to get it open in full screen as in Image 4.

Please can you help?

Otázku položil(a) mark208 Pred 1 rokom

Posledná odpoveď od cor-el Pred 1 rokom

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From time to time, FF locks up, and then the PC locks up...

I have many webpages open in many browsers and tabs. From time to time, FF locks up, and then the PC locks up, and the only way to resolve it, is to restart (eg: reboot) … (ďalšie informácie)

I have many webpages open in many browsers and tabs. From time to time, FF locks up, and then the PC locks up, and the only way to resolve it, is to restart (eg: reboot) the PC.

Otázku položil(a) macmac Pred 1 rokom

Posledná odpoveď od zeroknight Pred 1 rokom

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tiktok requiring verification for likes that doesn't happen on chrome

every time I check a like on tiktok a window pops up requiring to move a puzzle piece to where it fits in order for the like to register a real pain in the butt that shou… (ďalšie informácie)

every time I check a like on tiktok a window pops up requiring to move a puzzle piece to where it fits in order for the like to register a real pain in the butt that should not be happening PS does not happen with chrome

Otázku položil(a) michael Pred 1 rokom

Posledná odpoveď od zeroknight Pred 1 rokom

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Tabs keep shifting positions upon opening

When I restart my Windows 11 Asus ProArt PC or my browsers reopen, the positions of my tabs will shift around. Sometimes the last open tab will move into position one fro… (ďalšie informácie)

When I restart my Windows 11 Asus ProArt PC or my browsers reopen, the positions of my tabs will shift around. Sometimes the last open tab will move into position one from wherever it was. Other times the repositionings seems random. I had an issue where I needed to reboot 3 times and in one of 4 windows a huge chunk of tabs repositioned in reverse order. I want certain tabs aligned next to others for my workflow. This doesn't happen all of the time if I have been in a window but it happens more often than not.

I have my browsers set up with Tab Session Manager to open one tab next to another. I also made a change a while ago to where if I type in a different website within a tab it will open within that tab instead of opening a new one. I only open a new tab if I want to.

I also find that despite having different sites having been opened in the same tab once I come back to a new session the previous tabs I'd opened there are gone and only the new one remains. That is less of a problem than tabs simply repositioning themselves wherever they choose. But if that is a clue to what is going on, there it is.

Otázku položil(a) Paul Cigno Pred 1 rokom

Posledná odpoveď od zeroknight Pred 1 rokom

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babbel responses truncated

three weeks ago the Babbel playback gave me all shortened responses. Like I would hear "respon" instead of response. I switched over to Microsoft Edge. After first bad… (ďalšie informácie)

three weeks ago the Babbel playback gave me all shortened responses. Like I would hear "respon" instead of response. I switched over to Microsoft Edge. After first bad response all subsequent responses were normal--fully sounded.

Otázku položil(a) millay24 Pred 2 rokmi

Posledná odpoveď od zeroknight Pred 2 rokmi

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google drive and other apps not functioning

Hello, my websites that I use when at work are now not functioning, including but not limited to class link, google drive, google forms, google doc, google sheets I can… (ďalšie informácie)

Hello, my websites that I use when at work are now not functioning, including but not limited to

class link, google drive, google forms, google doc, google sheets

I can't access any of them or share any of them with coworkers for some reason. Of course Google browser lets me do everything however, I prefer fire fox instead, because I have been using FFox for many years.

So someone please fix this issue!

Robert

Otázku položil(a) ROB DELL Pred 2 rokmi

Posledná odpoveď od zeroknight Pred 2 rokmi

  • Uzamknuté
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115.4.3 Very slow and buggy same as 115.4.1

I asked this question about 115.4.1 and was told to try in safe mode. However I cannot connect to my mail servers of which I have 2 and Gmail when in safe mode. Please lo… (ďalšie informácie)

I asked this question about 115.4.1 and was told to try in safe mode. However I cannot connect to my mail servers of which I have 2 and Gmail when in safe mode. Please look into the resource handling problem with the new Thunderbird under Win10.

1) Whenever I open Thunderbird the Gmail messages apparently get refreshed taking several minutes. I have cleaned up that inbox and limited to 366 days of mail.

2) I spent hours moving mail from past year from my other accounts into local storage. You no longer can scroll and block select more than about 20-30 messages at a time regardless of the background activity 1) above. The program requires you to repeatedly release shift key to grab more than a few messages. If you are able to grab say 1000 messages, and try to move them, the system chokes and does not respond.

3) Any background activity impedes the ability to scroll the inbox.

The new versions are crippled in some way as far as resources. The older version was more tolerant.

Please listen to complaints. Putting in safe mode I cannot troubleshoot. It is also very difficult in Win10 to follow instructions to safe mode unlike previous OS.

Otázku položil(a) rhyolite1 Pred 2 rokmi

Posledná odpoveď od Wayne Mery Pred 1 rokom

  • Uzamknuté
  • Archivované

responding to an email about crashing

bp-a83a8b60-4fe9-4a58-9d27-908cd0231005 10/5/2023, 4:25 PM bp-570587d5-134a-4511-95e7-584bf0231005 10/5/2023, 4:25 PM bp-fbc94cef-e0df-4f3b-ac83-599320231005 10/5/2023… (ďalšie informácie)

bp-a83a8b60-4fe9-4a58-9d27-908cd0231005 10/5/2023, 4:25 PM bp-570587d5-134a-4511-95e7-584bf0231005 10/5/2023, 4:25 PM bp-fbc94cef-e0df-4f3b-ac83-599320231005 10/5/2023, 4:25 PM

i posted a crash question yesterday and got an email asking me to post these the time is the same i assume because i hit "submit" at the same time for all of them i'm posting blind here because there was no link in the email back to my original post - maybe something else that should be fixed

Otázku položil(a) twlbuckley Pred 2 rokmi

Posledná odpoveď od James Pred 2 rokmi