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Can't start Firefox after installation | Can't create User Profile

Hello everyone, I run into a problem setting up my new mini PC, Geekom A6. I downloaded Firefox as usual from https://www.firefox.com/de/. I started the installation, and… (ďalšie informácie)

Hello everyone, I run into a problem setting up my new mini PC, Geekom A6. I downloaded Firefox as usual from https://www.firefox.com/de/. I started the installation, and everything went through perfectly fine. When I expected that Firefox would start, only the Profile Manager started. When I try to create a new profile, the wizard appears for a millisecond and closes instantly. Here's the whole start process as a video: https://streamable.com/zkeb46 https://streamable.com/zkeb46

What I already tried to fix it:

  • Run Firefox as Admin -> nothing changed
  • Rename profiles ini -> nothing changed; ini was not newly created.
  • Manually create the Profiles folder. That actually let me start the wizard but would end in this failure message:

"Profile couldn’t be created. Probably the chosen folder isn’t writable. [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIToolkitProfileService.createProfile]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: chrome://mozapps/content/profile/createProfileWizard.js :: onFinish :: line 250" data: no]" I gave this folder every access right for everyone, but still the same error. I tried to choose a custom folder, which worked (once in Document and once in C:/Firefox/Profile). But when I wanted to start Firefox, this error came: "An unexpected error has prevented your changes from being saved." and the option to restart Firefox. When I do so, I am once again back at the Firefox profile selection (but the previously created profile is not visible to select).

  • Use an older installer of Firefox -> I tried 1.40, 1.39, and 1.38, but the same problem everywhere.
  • Using winget but that led to the same error.
  • Starting firefox in save mode (firefox -safe-mode) also leads to Profile Manager

I am using the latest Windows 11 24H2 and drivers are up to date.

I hope you can help me using Firefox on this device.

Otázku položil(a) Sanjo Pred 2 hodinami

webcam, microphone not accessible

I have read all your tutorials. I was unable to have an important televisit with my doctor yesterday because nothing I tried worked. I am unable to use webcam for other… (ďalšie informácie)

I have read all your tutorials. I was unable to have an important televisit with my doctor yesterday because nothing I tried worked. I am unable to use webcam for other sites until I resolve this problem. Previously I had no problem with my webcam but recently had to get new pc with windows 11 & needs to configure my pc to address this issue. I have another appt scheduled with another doctor & need to fix this problem asap Thanks

Otázku položil(a) mxereas Pred 1 dňom

Posledná odpoveď od mxereas Pred 2 hodinami

Sound output problem

I am using FF desktop. All of a sudden, I get no sound through my laptop speakers when trying to watch videos (on YT and FB for example). I still get sound if I use exter… (ďalšie informácie)

I am using FF desktop. All of a sudden, I get no sound through my laptop speakers when trying to watch videos (on YT and FB for example). I still get sound if I use external speakers through the 3.5" jack. I still get sound through other browsers, no matter if it's through the laptop speakers or external ones. So, it is definitely an FF problem. Sound works fine on all other media files on the laptop. Refreshing FF didn't fix it. Nor did reinstalling or restarting the laptop. I tried changing the autoplay settings as suggested in the help article, but still no laptop audio via FF. How can I fix this? Thanks

Otázku položil(a) Corvus Corax Pred 2 hodinami

hpw do i get my bluetooth devices linked to my laptop will not work with firefox

my i2i bluetooth devices will not connect to firefox audio and visual media only speaker on laptop seems to be default both devices are connected to laptop through settin… (ďalšie informácie)

my i2i bluetooth devices will not connect to firefox audio and visual media only speaker on laptop seems to be default both devices are connected to laptop through settings i dont know how to do screenshots of my settings as i wish i would show that my two i2i devices are connected Thanks Gavin valued firefox user [email 1 removed]@live.co.uk [email 2 removed]@gmail.com both are my emails including the firefox account email perferred address

Otázku položil(a) gavin-perry Pred 8 hodinami

  • Vyriešené

Possible infection on Firefox

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only vari… (ďalšie informácie)

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only variabole part of message shown apart from first one).This is occuring 50+ times a day but does not occur using Edge, so it appears to be related to Firefox. PLEASE help. Norton have not helped with this. Thank you- Colin O'Brien

Otázku položil(a) colin_obrien Pred 3 dňami

Na otázku odpovedal(a) colin_obrien Pred 1 dňom

I can close Master pw winndows & expose my data

When I open Firefox, the master pw window opens with data showing. I can x out of the window & continue. So my data is exposed to anyone who hacks into my desktop P… (ďalšie informácie)

When I open Firefox, the master pw window opens with data showing. I can x out of the window & continue. So my data is exposed to anyone who hacks into my desktop PC. WIN 11 64-bit. Please help.

Otázku položil(a) sandra3048 Pred 11 hodinami

Posledná odpoveď od christ1 Pred 7 hodinami

Scale up the UI size and how do you make it scroll smoothly instead of jerking

How in the heck do you increase the size of the UI font? I have a 1440P monitor and the TINY size of the UI font makes it nearly impossible to read the text on the menu b… (ďalšie informácie)

How in the heck do you increase the size of the UI font? I have a 1440P monitor and the TINY size of the UI font makes it nearly impossible to read the text on the menu buttons, I have lean forward and squint to read it because they are so damn small. I can't find anything in the settings to make the UI text larger. It is as if some dummy hard coded the UI font size so it's impossible for the average person to find out how to change it. It makes no sense whatsoever.

And please don't tell me to increase the zoom in the Windows settings, because that screws up EVERYTHING else...

Another thing that is driving me crazy is how do you set it so that scrolling with the mouse wheel is smooth and not jerky? When i scroll with the mouse wheel, instead of smoothly moving the page up or down, it JERKS a couple of lines at a time. This is the only browser that it does that in. I have smooth scrolling ON in the mouse settings on my computer but for some reason, only Firefox is doing this.

Otázku položil(a) juststraightshooting Pred 17 hodinami

Posledná odpoveď od Agent virtuel Pred 10 hodinami

eBay errors

When I access eBay using Firefox I cannot access the choices on screen so unless there are no choices I cannot buy anything. I have tried Google Chrome which workd but I … (ďalšie informácie)

When I access eBay using Firefox I cannot access the choices on screen so unless there are no choices I cannot buy anything. I have tried Google Chrome which workd but I prefer to use Firefox and I would like someone to investgate this problem which has arisen with the last two Windows 11 uodates.

Otázku položil(a) gordonbulmer22 Pred 22 hodinami

Posledná odpoveď od jonzn4SUSE Pred 10 hodinami

New computer and wont sync sidebar on left side as others.

I have a new computer. Firefox looks different. No trouble syncing bookmarks in the past now it wont do it. Cannot figure it out. The icon that aways showed/hid the toolb… (ďalšie informácie)

I have a new computer. Firefox looks different. No trouble syncing bookmarks in the past now it wont do it. Cannot figure it out. The icon that aways showed/hid the toolbar in there but doesnt see the bookmarks ,but I can get the book marks up in some strange place I cant even browse to. Just want synced left handed bookmark sidebar PLEASE

Otázku položil(a) diane.burns Pred 13 hodinami

  • Uzamknuté

How do I force firefox to always ask me where to save a bookmark without having to double click each time?

Per title. If I go to bookmarks->bookmark this tab OR clicking the star icon in the address field I always want it to pop up and ask me where to save it, without havi… (ďalšie informácie)

Per title. If I go to bookmarks->bookmark this tab OR clicking the star icon in the address field I always want it to pop up and ask me where to save it, without having to remember to double click the star icon, or go edit bookmarks menu to move it.

This seems like a poor design, at least for me when more than 90% of the time I don't want it to be in the last used folder. I have been adding bookmarks for decades and it has always asked me where to save them, so muscle memory forgets to go back and edit the bookmark I just saved, and then later on I have to go back and change them all because they are never in the right folder.

I understand if I double click the star in the url it will allow me to change it, but when I'm busy I don't remember to click it again, or double click it, then my bookmark is lost and I have to go searching for it and edit it and it's a hassle.

Is there an about:config setting I've missed to re-enable this basic feature to reduce all the clicking?

I've tried browser.bookmarks.editDialog.showForNewBookmarks both false and true without any change to the behavior.

Otázku položil(a) SuMo Bot Pred 15 hodinami

Posledná odpoveď od SuMo Bot Pred 14 hodinami

missing/moved bookmark list

From: cartwrm@talktalk.net <cartwrm@talktalk.net> Sent: Friday, July 18, 2025 2:14 PM To: no-reply@mozilla.org <no-reply@mozilla.org> Subject: Re: Bradforth p… (ďalšie informácie)

From: cartwrm@talktalk.net <cartwrm@talktalk.net> Sent: Friday, July 18, 2025 2:14 PM To: no-reply@mozilla.org <no-reply@mozilla.org> Subject: Re: Bradforth posted an answer to your question "Ive lost mybookmarks on the left side of the screen"

It's really strange (I'm still trying to understand my relatively new Windows 11 laptop), bookmarks have been where I'd expect them for a few days, then this morning, it's as if Firefox has done some sort of clean/re-arrangement. The bookmarks had disappeared and there wasn't my usual array of sites available along the top. Then by clicking on a few things on the right (Firefox) 'most used' re-appeared, then later the toolbar is there on the right, I'd really like it back on the left And also I'd love to know whether I might have done something unconsciously which caused this.

Mike

Otázku položil(a) cartwrm Pred 1 dňom

Posledná odpoveď od jscher2000 - Support Volunteer Pred 16 hodinami

Mozilla Firefox crashing a lot lately

Hey, Since two or three weeks, Mozilla Firefox often crashes on my computer. I have a pretty decent et recent setup, except for my old Nvidia 2070SUPER. It has never ha… (ďalšie informácie)

Hey,

Since two or three weeks, Mozilla Firefox often crashes on my computer. I have a pretty decent et recent setup, except for my old Nvidia 2070SUPER. It has never happened for years so I'm worried about it.

Here are my most recent crashes :

- bp-143dbb7e-445e-4d49-869b-cf37b0250718 - bp-89dda5c4-231b-451f-9d7b-d4e150250718 - bp-6269dc7c-ed7c-4d04-8a47-37ee90250718 - bp-cf8d230b-f493-4feb-bf04-4d7ef0250718 - bp-a30fa4d5-c051-4203-ba9a-b596d0250718

Could you help me ?

Thank you,

Guillaume

Otázku položil(a) Pulipo Recordingz Pred 16 hodinami

What happens to the temp data and cookies when I close a Container tab

Hello, FF support forum, I think I have seen a Container retain my login to a site when I open it again after closing it. Is there a way to configure Containers so that … (ďalšie informácie)

Hello, FF support forum,

I think I have seen a Container retain my login to a site when I open it again after closing it. Is there a way to configure Containers so that they are mini versions of the dump-cookies-temp-data when I close Firefox entirely? I would so love that functionality.

Regards, G.W.

Otázku položil(a) G.W. Pred 18 hodinami