Komunitné fórum Firefox

Firefox FREQUENTLY totally removes added applications attached and it totally screw up my ability to access anything when you remove my Bitdefender application from access then I have to again EXPLORE added applicaitons!!

I'm a decades long time Firefox user, and I always keep Firefox updated automatically to whatever is the current version. I've never had any substantial issues with Firefox in the past, but recently I've encountered some rather drastic issues.

Background: I'm ex-IT, so I tend to be ultra-conscientious about security and performance updates all across my system. I'm also highly alert for any signs that my system or apps might be compromised in any way.

Recently, I started noticing that I was unable to scroll with my keypad or keyboard on certain sub-windows and certain pop-ups in some web sites (not all). I could scroll these sub-windows/pop-ups only by touch screen, and until today that has always worked. I've been using this workaround, because I haven't had time to really look into the issue. Most sites worked fine, but many would not.

Today, however, I logged into what I know to be a legitimate web site, https://blueshieldca.com, for some important information, but this time I found I was unable to scroll ANYthing on the site using my keypad, keyboard, or touch screen. I could change pages through the on-site menus, but couldn't navigate further at all on any page. I can see that there is more information cut off at the bottom of the page, but I simply can't scroll the page to view it. I almost never use MS Edge browser, but I tried it today, and I'm not having the same problem using Edge.

I'm also having a slightly different, but similar (related?), Firefox issue with the typical cookie-settings-preferences prompts that appear initially on most web sites. Any time I try to arrow over the cookie prompts, they immediately disappear. I'm completely unable to accept, change, or set cookie preferences on any sites.

I've reviewed all my settings in Firefox and all the add-ons I use. In Firefox itself, I run the following extensions: Brave (default search), DuckDuckGo Privacy Essentials, Ghostery Private Search for Firefox, Malwarebytes Browser Guard, Privacy Badger, and Express VPN (disabled) - I do not run any browser-specific VPN, but I always use Nord VPN on my system. The configuration options are overwhelming, and in spite of investigating every avenue I can think of, I haven't been able to find either a cause or a fix. I'm sure hoping you guys can help me figure this out!

My system is Windows 11 Home (25H2), 64-Bit, on a DELL XPS 13, 32GB RAM, 1TB SSD drive (1/3 free), about 3 years old. In addition to the browser-specific security software mentioned above, I run Bitdefender Security. I haven't made any changes or specific updates to any apps that I can link to the inception of this problem.

Any ideas will be greatly appreciated!

i have had intego vpn for some time, historically i was able to use firefox and intego vpn to access web sites only after i had executed a shut-down and restart, not good but it worked if i needed, but there is now an inability for Firefox to establish a valid connection to any website when intego vpn is active, both firefox and mac-os are up to date

what do i have to do to get firefox and intego vpn to work together?

sadly intego vpn performed well with chrome but chrome brings it's own problems:)

My anitvirus software is blocking a website that I use. Its legitimate. How can I unblock it?

An error occurred during a connection to radoneyepro.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

I continually get error messages for webpages. I turn off my VPN, clear my history. Not sure what else I need to do. Last one was the webpage for Lindt Chocolate. Come on. Why am I getting error messages for this? I have been on this page before. There are other places also, like Macys. Getting fed up with Firefox.

Je ne peux plus accéder à Facebook sur l'ordinateur. Attente éternelle de la prise en compte des mes codes. Alors que j'y accède normalement sur mon téléphone portable et sur ma tablette. Je suis protégé par Bitdefender. Quid ? Merci :-)

I was in contact with Bitdefender Support and they suggested the following:

If Facebook still won't open, open Bitdefender and:
  - Go to Protection > Online Threat Prevention > Settings.
  - Turn OFF "Encrypted Web Scan" temporarily.
  - Now reload Facebook in Firefox.

Afterwards, I also had to click on "Messenger" to get all my contacts.

This is temporary since before FF 150, Bitdefender ran with "Encrypted Web Scan", and I had no problem in loading Facebook. So something that changed in FF 150 conflicts with Bitdefender's "Encrypted Web Scan".

Could you tell me which files from your browser I need to add to the exceptions for split tunneling in my VPN for it to work correctly? Adding only the .exe file doesn't help.

Why is my Facebook contact list missing from the right side when I log into Facebook since I added VPN and disabled VPN is this a firefox issue or Facebook issue .

April 21, 2026 Tuesday

Thank you for your being here as a volunteer to answer this type of question:

IS eset.com security software compatible with Firefox Mozilla ?

Thank you,

Oliver Jeffrey

east@west.net 24/7 LA California

It's probably a security setting...for some websites I go to Log In and nothing happens. Same for say signing up for a webinar. 80% of the time now Especially if I'm following a clicked eMail...so most likely a tracker of sorts?? ChatGPT not helping...wants me to do some techy stuff.

Trouble Shooting Mode, turning off ETP off for site AND in Exclusions... In Chrome, no problem.

Running Malwarebytes and Kaspersky

I'm hoping someone else has solved this!

Thanks

Hi. I run Pop_os 24.04 linux and have run the latest updated firefox for linux and the latest expressvpn for firefox and am not able to get firefox to connect with the vpn "on". It did work a week or so back but not now. With the vpn on, firefox takes at least 15 seconds to load. I've run the troubleshoot mode and it didn't help. Are there settings on firefox that could be the issue or is it a vpn problem? Thanks

Hello,

I have just setup a new desktop computer which has the latest versions of Firefox and AVG Free.

Firefox is not working properly, sometimes not completely loading pages, images or is not loading pages at all.

If I disable the AVG Web Shield Setting “Enable QUIC/HTTP3 scanning” then Firefox behaves normally.

The build of AVG Free is 26.3.10886.974 and the version of Firefox is 149.0.2.

Regards,

fbagnato