login status always saved

One of the recent updates changed Firefox's behaviour. It now remembers my login status to various sites when I close the browser. For example, if I was logged in to face… (ďalšie informácie)

One of the recent updates changed Firefox's behaviour. It now remembers my login status to various sites when I close the browser. For example, if I was logged in to facebook when I closed the browser, I will be logged in when I open the browser and navigate to facebook.com. This was not the case until very recently (a few weeks at most). Is there a way to change this?

I have strict privacy settings, and Firefox should delete all cookies when it is closed. There are no 'exceptions'. I have 'always use private mode' checked for history. Also: I haven't changed any settings recently - something changed in Firefox.

Any advice? Thank you.

Archivované 1 327

When I try to apply for jobs using Glassdoor or Indeed, I get to the final page and the browser won't progress to the next step. I have successfully applied in other browsers (Bing) but I prefer to use Mozilla Firefox. This problem just began a week ago.

Since I have been able to proceed and complete job applications to Indeed/Glassdoor in other browsers, I have to assume there is a setting somewhere in Firefox that is pr… (ďalšie informácie)

Since I have been able to proceed and complete job applications to Indeed/Glassdoor in other browsers, I have to assume there is a setting somewhere in Firefox that is preventing me from completing these tasks. I would like some ideas, theories, and instructions to correct this problem sent to my email, [edited email from community support forum]. I have included some images of what I am getting. In some cases, I just get a spinning circle. In other cases, the screen goes "grey" and won't proceed. In the third example I have provided, the screen does nothing. Clicking the "Continue" button simply does nothing. It is as if the button has been rendered inactive. Thank you for your assistance.

Otvorené 2

YouTube home page mute icon behaves strange and intermittent.

When I select a YouTube home page video mute icon, for sound on a preview, it pops up a mini-player, a notice that I have "saved to watch later," or toggles the mute as e… (ďalšie informácie)

When I select a YouTube home page video mute icon, for sound on a preview, it pops up a mini-player, a notice that I have "saved to watch later," or toggles the mute as expected. Intermittent and unpredictable. I can select one mute icon that toggles the sound, and the preview beside it pops up a watch later.

Win10, Firefox 152.0.6 (64-bit) today, but this has been with me about the last two iterations.

I ran though eleventy-billion experiments and there was no effect from any toggling of settings, add-ons, file deletions, toggled logouts, forced refreshes, you name it. The single positive is that the keyboard "m" works fine to toggle mute in a video page playback, but not the previews at home. I followed AI advice after I gave up on my own ideas, and after recommending everything under the sun the only conclusion offered was related to failed mouse tracking, which is nuts to me. Everything works fine except this YouTube oddity, including videos or sound output on other sites. I was actually surprised that nothing changed YouTube behaviour after my freaking out on FF details; doesn't mean the trick isn't in there somewhere.

In simple terms, I have not read reports of this problem and I have no idea how to proceed.

Otvorené

Does not respond when opening a certain site.

When I try to enter the VA site (https://www.va.gov/my-health) it never opens (see attachment). I use my back-up browse (Microsoft Edge) and I can enter the site. Can you… (ďalšie informácie)

When I try to enter the VA site (https://www.va.gov/my-health) it never opens (see attachment). I use my back-up browse (Microsoft Edge) and I can enter the site. Can you help?

Jerry Clausing Riverside, UT 84334

Vyriešené 4

Can't export my firefox profile folder.

I want to move my whole folder and to backup and move it to a new PC. But it says when moving a file called activity-stream.discovery_stream I need a permission from myse… (ďalšie informácie)

I want to move my whole folder and to backup and move it to a new PC. But it says when moving a file called activity-stream.discovery_stream I need a permission from myself.

Otvorené 5 10

YOUTUBE CLOSE CAPTION NOT SHOWING PROPER COLORING

I DON'T KNOW WHAT HAPPENED, BUT I THINK SINCE 151 THE CC ON YOUTUBE NO LONGER RENDERS CORRECTLY. THE FONT WILL NOT SHOW UP WHITE NO MATTER HOW YOU TOGGLE AND ADJUST THE … (ďalšie informácie)

I DON'T KNOW WHAT HAPPENED, BUT I THINK SINCE 151 THE CC ON YOUTUBE NO LONGER RENDERS CORRECTLY. THE FONT WILL NOT SHOW UP WHITE NO MATTER HOW YOU TOGGLE AND ADJUST THE SETTINGS ON YOUTUBE. THE STOCK SETTINGS WILL SHOW GREY FONTS MAKING IT VERY HARD FOR CC USERS TO READ.

CHROME DOESN'T HAVE THIS PROBLEM AND THE FONTS SHOW PROPERLY WHITE.

Otvorené 1

Requested a refund for Mozilla VPN and then sent a follow-up email to cancel the request

I sent an email a few days ago asking for a refund and a few hours later changed my mind, I couldn't cancel the ticket (as far as I know) so I sent a follow up email to d… (ďalšie informácie)

I sent an email a few days ago asking for a refund and a few hours later changed my mind, I couldn't cancel the ticket (as far as I know) so I sent a follow up email to disregard the first email because I thought it would just be more hassle and I think the VPN works fine anyway. Today I get an email saying my subscription had been cancelled! which I could understand is my fault for being indecisive in the first place and the last email I sent might not of been read in time, but the email that I had received also didn't state I would get a refund and seemed like an email I would get if I had cancelled my subscription myself stating "We’ve cancelled your Mozilla VPN subscription. Your final payment of US$59.88 was paid on 14/07/2026" Should I still expect to get a refund or was there an error with my request?

Vyriešené 2

Profile mismatch: active profile directory empty, but history and extensions in inactive profile directory

I've been using the extension "Tree Style Tab" and "TST Colored Tabs." I've been looking for a way to disable the native Firefox tab bar, whether on top of the window or … (ďalšie informácie)

I've been using the extension "Tree Style Tab" and "TST Colored Tabs." I've been looking for a way to disable the native Firefox tab bar, whether on top of the window or to the left side. I haven't been successful on my own.

After a couple of hours troubleshooting this with CoPilot, It suggested I post the following short summary:

============

Firefox 152.0.6 (64-bit) about:profiles shows active profile: C:\Users\dmerc\AppData\Roaming\Mozilla\Firefox\Profiles\usm8kxcr.default-release

Opening that directory from about:support shows an empty folder.

profiles.ini references: agwp164m.default-release

userChrome.css loads correctly in a separate profile but not in the profile containing my current extensions and history.

============

The details of how it came to this conclusion:

============

Based on everything you've found:

The profile with your current extensions and recent history is reported as: usm8kxcr.default-release

Opening that profile folder shows an empty directory. The only other real profile on disk is: agwp164m.default-release

We successfully proved userChrome.css loads in a different test profile (Profile 1) because the toolbar turned red. Therefore, the CSS mechanism itself works on your machine.

My conclusion is that your Firefox profile registration has become inconsistent. Firefox appears to be using a profile that does not correspond cleanly to the profile folders you're seeing in Explorer. At this point I would:

Back up the entire folder: (NOTE: DONE - backed to to another drive) C:\Users\dmerc\AppData\Roaming\Mozilla\Firefox

Keep using the profile that contains your extensions and recent history. Avoid deleting any profiles or profile folders.

Post the details you've collected to either: the Mozilla Support forum, or r/firefox

The key facts to provide are: Firefox 152.0.6 (64-bit)about:profiles shows active profile: C:\Users\dmerc\AppData\Roaming\Mozilla\Firefox\Profiles\usm8kxcr.default-release.

Opening that directory from about:support shows an empty folder.

profiles.ini references: agwp164m.default-release

userChrome.css loads correctly in a separate profile but not in the profile containing my current extensions and history. \ Those facts point to a profile-management issue rather than a Tree Style Tab or CSS issue.

The good news is that your current extensions and recent history are still accessible, so this doesn't look like data loss. The profile mapping itself needs to be untangled before custom CSS can reliably be applied.

=

It also suggested not copying any folders and files between profiles for now.

Vyriešené 2

Trying to find an old password for my backup data

For some reason firefox uninstalled on my computer, I genuinely do not know why. When reinstalling it, I have an old save from my backup of that morning (I have it setup … (ďalšie informácie)

For some reason firefox uninstalled on my computer, I genuinely do not know why. When reinstalling it, I have an old save from my backup of that morning (I have it setup that way). However, I do not remember this password whatsoever and I am freaking out a little bit since I have information on there and I am just trying to get it restored onto my account.

Any help would be appreciated.

Otvorené 2 49

Sudden UI enshittification (without installing an update)

Using the "re-open tab" function on a browser based discord instance changed a bunch of my settings, for one it turned on vertical tabs, added extra side bars to everythi… (ďalšie informácie)

Using the "re-open tab" function on a browser based discord instance changed a bunch of my settings, for one it turned on vertical tabs, added extra side bars to everything, and made every ui element animated. Ive figured out of how turn vertical tabs back off, and while I was writing this, I figured out where to turn off this stupid animated gizmo to select what I actually want, instead of directly bringing up my bookmarks/history. How do I stop a random website from overriding my settings in the future? If discord can do it through incompetence another website can surely do it maliciously and I really dont fancy this happening again. The "best" (and completely unrelated) I've found on how to undo this, let alone prevent it from happening again is pressing esc or f11 because of course everything these days has to drown in AI slop :/

Vyriešené 2

when I try to open my online credit card account: Bad Request, Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. On the tab it says "citi 400 Bad Request"

I cannot get into my online accounts, as I have always done for years. After I select the site, the screen looks like it is working, but then a new empty window pops up: … (ďalšie informácie)

I cannot get into my online accounts, as I have always done for years. After I select the site, the screen looks like it is working, but then a new empty window pops up: the tab says "citi 400 Bad Request" At the top of the empty screen it says: Bad Request. Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Otvorené 1

i need to change my email as it is not longer in use or accessible by me

I need to update my email but to do so I am asked to write a code sent to the old email. that email is not longer existing so I cannot update nor change my email any help… (ďalšie informácie)

I need to update my email but to do so I am asked to write a code sent to the old email. that email is not longer existing so I cannot update nor change my email any help or suggestions? I am stuck in the login loop thank you

Otvorené 2

Unable to upload local files to Synology Nas via its Quickconnect

Firefox version: Latest version on Mac. MacOS: Latest version. Issues: After a certain date, I did not know what happened. After that date, I was unable to drag the local… (ďalšie informácie)

Firefox version: Latest version on Mac. MacOS: Latest version. Issues: After a certain date, I did not know what happened. After that date, I was unable to drag the local files to my Synology Nas via its "Quickconnect" service in Firefox. I made several attemps trying to have this issue solved but in vain. Eventually I had to switch back to Chrome. By the way, I am able to log into Quickconnect in Firefox and delete files.

Otvorené 1

Slower Tabs Scrolling with Mouse Wheel

Hello Mozilla Community! I've been at this for about two months and can simply not find a solution. I normally have 40+ tabs open in my desktop browser. I can put my mous… (ďalšie informácie)

Hello Mozilla Community!

I've been at this for about two months and can simply not find a solution. I normally have 40+ tabs open in my desktop browser. I can put my mouse cursor/pointer over the tabs and using my scroll wheel shift visible tabs left or right (not actually switching to another tab).

All of the sudden it seemed that when I do this the tabs just absolutely fly by. Like I can't shift just two or three tabs at a time, it's shifting 10+ tabs with just a single scroll wheel 'click'.

I can see ten tabs or so and I know that what I want is just a few to the right, when i begin to scroll them the tab I want goes shooting by so far left it's gone now. I 'm left having to click the left/right arrows to move just one tab at a time, but if I click them too fast I get basically the same response. They just go flying by.

How can I slow this down without also changing the vertical scroll speed of the mouse when reading long webpages?

Thank you, John

Otvorené 3