Missing Bookmarks, Passwords and History

My bookmarks, history and passwords have disappeared. I looked at the articles, refreshed firefox, have restarted firefox and my computer multiple times but cannot retri… (ďalšie informácie)

My bookmarks, history and passwords have disappeared. I looked at the articles, refreshed firefox, have restarted firefox and my computer multiple times but cannot retrieve them.


This is the message when I start firefox

The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

Otázku položil(a) marilynatheriault Pred 13 hodinami

ADD ON BUTTON

Previously when you click the ADD ON button a list of extension icons appeared but not if you click ADD ON button a theme tab pops up Now I can not use the extension I wa… (ďalšie informácie)

Previously when you click the ADD ON button a list of extension icons appeared but not if you click ADD ON button a theme tab pops up Now I can not use the extension I want to use eg for video download I could click the downloader icon and the video would start downloading. Now as the list is gone how do you use the down load ext if the icons are not listed. It is now a useless browser as I could not use the extension Even a simple eraser history icon is not there so I had to go to settings to clear data Very inconvenient Before you click the eraser button and history is cleared by 1 click Please restore ADD ON list button to make the browser more convenient as b4. After the recent update all the features are not visible

Otázku položil(a) eddmil Pred 3 dňami

Posledná odpoveď od Denys Pred 13 hodinami

How to turn off "skip to main content"?

Hello- Wondering how to turn off the "skip to main content" that continually pops-up on some web sites. This is a problem on a single Firefox installation and I cannot … (ďalšie informácie)

Hello- Wondering how to turn off the "skip to main content" that continually pops-up on some web sites. This is a problem on a single Firefox installation and I cannot figure out which setting this could be.

Thanks in advance! -BD

Otázku položil(a) bddiego Pred 3 dňami

Posledná odpoveď od bddiego Pred 13 hodinami

Firefox in Macos - Tahoe 26.0

Firefox not responding on macbook M4 Macos Tahoe 26.0 I tried restarting Firefox I tried restarting my macbook But everything repeats. Use Firefox for a while and it free… (ďalšie informácie)

Firefox not responding on macbook M4 Macos Tahoe 26.0 I tried restarting Firefox I tried restarting my macbook But everything repeats. Use Firefox for a while and it freezes again. Tôi sử dụng Firefox mới nhất: 143.0.1

Otázku položil(a) YukIXboy Pred 1 týždňom

Posledná odpoveď od wcn00 Pred 13 hodinami

  • Vyriešené

Shortcuts on homepage missing

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned ha… (ďalšie informácie)

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

Otázku položil(a) Bárbara Pred 18 hodinami

Na otázku odpovedal(a) Denys Pred 16 hodinami

  • Vyriešené

Shortcuts Row(s) Disappeared

When v143 was released something happened to the shortcuts row(s). Regardless of refreshing efforts, rolling back versions, and searching the forums, there's no way to co… (ďalšie informácie)

When v143 was released something happened to the shortcuts row(s). Regardless of refreshing efforts, rolling back versions, and searching the forums, there's no way to consistently get the shortcuts back. Sometimes they appear with a new browser instance, sometimes they don't. They don't appear with new tabs, and they don't stay when they do appear with a new browser. Grrrr. Please restore the shortcuts!

Otázku položil(a) joehiker7549 Pred 1 dňom

Na otázku odpovedal(a) Kiki Pred 13 hodinami

Verizon will not verify my account when I try to stream using Mozilla Firefox

When I try to connect to MSNBC Live TV or Fox Sports Live TV while using Mozilla Firefox, I am asked to click on my provider (which is Verizon) so that I can verify my a… (ďalšie informácie)

When I try to connect to MSNBC Live TV or Fox Sports Live TV while using Mozilla Firefox, I am asked to click on my provider (which is Verizon) so that I can verify my account. When I click on that icon (from a choice of 15 or so providers), it sends me to the Verizon page where the message is Please wait - we are verifying your account with a spinning wheel that does not stop spinning. How can this situation be rectified so that I can sign in. It worked fine for years until the last couple of weeks. Thank you, Raymond Birch

Otázku položil(a) rbirch1952 Pred 14 hodinami

Incessant Crashes

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome. What happens is that Firefox freezes, and I… (ďalšie informácie)

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

Otázku položil(a) BillTreloar Pred 5 dňami

Posledná odpoveď od BillTreloar Pred 14 hodinami

  • Vyriešené

Manage Exceptions with Cookies and Data

As has been mentioned many times before I am sure, it would be really helpful to be able to have a less laborious way to add exceptions but as I have been through the rid… (ďalšie informácie)

As has been mentioned many times before I am sure, it would be really helpful to be able to have a less laborious way to add exceptions but as I have been through the ridiculous process of typing in site addresses manually one by one without having any sensible way to record these addresses already I guess it won't help me now. The ridiculous aspect came from having to take screen shots of the list of sites from the manage data list after deleting everything not wanted, scrolling down a windows worth at a time, copying that screen shot into multiple copies of a graphics program then shrinking each copy of the graphics program and Firefox so each can be seen so I can manually type each address across.

I know I am supposed to be nice but this is just insane. It is 2025. There is a thing called copy and paste. Apparently some people at Mozilla are not aware of this.

Having got that off my chest the next issue is that the deletion of cookies and data only occurs when Firefox is closed. Who closes Firefox? Why would you close Firefox? I currently have 24 tabs open. Why on earth would I want to close them down just so they have to be selected one at a time and reloaded? What is the thinking behind this stupidity?

The only time I close Firefox down is when Windows is restarted for updates (every application) or when IDM needs to update as I found this negates the need to restart Windows (Firefox only).

Other than those situations I am trying to work out how to fit this cookies/data deletion into the normal operation of my computer. There appears to be a lack of a suitable way to deal with this situation. Would it be considered acceptable to just wait for those times Firefox has to be closed? This would be far better than what I have been doing up to now but why wouldn't Firefox delete this data when the last tab for a site is closed? There are a huge number of sites I bring up due to searching for something and close them immediately or after reading what they have to say.

I have been using computers for about 30 years and have long lost the inclination and to be honest the ability to delve deep into them. Today I just want to have them do what I want/need without unnecessary complications.

Have I got this situation right or is there something I have missed? At the moment IDM has been having a lot of updates thanks to YouTube's greed but before that I found I generally only had to restart my computer for MS updates and when strange things started to happen.

Otázku položil(a) Oldneweng Pred 4 dňami

Na otázku odpovedal(a) Mark Pred 1 dňom

Bookmarks not working

My bookmarks toolbar is showing, but it's empty. All of my bookmarks are gone. I went to a websites and attempted to add it to my bookmarks toolbar, but Firefox failed … (ďalšie informácie)

My bookmarks toolbar is showing, but it's empty. All of my bookmarks are gone.

I went to a websites and attempted to add it to my bookmarks toolbar, but Firefox failed to add it to my toolbar.

Otázku položil(a) johnaukerman Pred 16 hodinami

Posledná odpoveď od johnaukerman Pred 15 hodinami

Syncs

Hi I have a firefox account which I use on 2 macs and a PC as well as an android phone. For the past few months non of my book marks, passwords etc are being synced acros… (ďalšie informácie)

Hi I have a firefox account which I use on 2 macs and a PC as well as an android phone. For the past few months non of my book marks, passwords etc are being synced across the system and I have now completely different book marks on different devises. I have synced each computer multiple times without effect. This used to work perfectly before I changed my password a few months back. It is now reaching a point that firefox is no longer usable for me?? Thanks for your help

Otázku položil(a) fardy10 Pred 2 dňami

Posledná odpoveď od fardy10 Pred 16 hodinami

I can not connect to my Midflorida bank account even after I took all the nessary steps recomended from firefox

I am having trouble with my Midflorida bank loading information. I am using my desk top and it goes to a page that states I am using an app. Please help me. Thank you … (ďalšie informácie)

I am having trouble with my Midflorida bank loading information. I am using my desk top and it goes to a page that states I am using an app. Please help me.

Thank you

Otázku položil(a) ckone8 Pred 16 hodinami

Firefox unresponsive

Yesterday while using Firefox my keyboard quit functioning in Firefox (Windows 11). I closed everything and restarted the computer. Everything else works fine, but Fire… (ďalšie informácie)

Yesterday while using Firefox my keyboard quit functioning in Firefox (Windows 11). I closed everything and restarted the computer. Everything else works fine, but Firefox would not load. I tried to the repair function and that wouldn't load. I tried to uninstall and that wouldn't load. I uninstalled with a third part app, and tried to reinstall, but that keeps giving a can't install message after trying for several minutes. I tried to install Firefox Beta and that installer hangs up at [Execute: "C:\Program Files\Mozilla Firefox\default-browser-agent.exe" register-task 308046]. Also cleaned registry.

Otázku položil(a) hobsickle Pred 16 hodinami

Autofill with Dashlane has stopped working on some sites all of a sudden!

I have no idea what has changed and I do not have the experience to attempt to figure it out. I have had Dashlane for years and it works like a charm. Now, it will not … (ďalšie informácie)

I have no idea what has changed and I do not have the experience to attempt to figure it out. I have had Dashlane for years and it works like a charm. Now, it will not auto fill certain sites and with other there is some sort of conflict which causes the sites to sit and spin but it will not auto-fill like usual.

All I have done is clear the cashe several times and then it started. Its a brand new machine so not sure how that plays into it but it was all of a sudden out of no where.

Any help would be greatly appreciated.

Otázku položil(a) Jesse Tacoronte Pred 17 hodinami

Posledná odpoveď od Paul Pred 16 hodinami

Bookmarks import still messed up, now with double nesting and duplicate/triplicate directories?

Hello, I imported Bookmarks when I came to Firefox from a previous browser. The experience was terrible and challenges still linger. Firefox has come a long way, however … (ďalšie informácie)

Hello, I imported Bookmarks when I came to Firefox from a previous browser. The experience was terrible and challenges still linger. Firefox has come a long way, however UX still seems to be a 2nd class citizen. Bookmarks now has somewhat duplicate directories and this in turn is causing desktop/phone sync doubt and is likely missing bookmarks.

When sync breaks, it is so confusing. How can I simply have a working Bookmarks sync on desktop/phone?

Perhaps there was a challenge when I need Bookmarks to appear in the top bar when a new Tab is opened, as this was contrary to default Firefox settings.

Otázku položil(a) kFirefoxForum Pred 1 týždňom

Posledná odpoveď od Paul Pred 16 hodinami

No refresh?

I'm having trouble installing Norton Password Manager, I keep getting a corrupt file, won't install, so I am running through the checklist of possible fixes. The one I a… (ďalšie informácie)

I'm having trouble installing Norton Password Manager, I keep getting a corrupt file, won't install, so I am running through the checklist of possible fixes.

The one I am up to is this :-

Refresh Firefox Click the menu button (≡). Select Help, then choose More troubleshooting information. Click the Refresh Firefox… button on the right side of the page. In the confirmation window that appears, click Refresh Firefox. Firefox will close and restart. When it finishes, a window will show the data that was imported. Click Finish. Choose whether to restore your previous windows and tabs, then click Let’s go!.

I cannot find the "Refresh"

I've run Troubleshoot Mode

I have cleared the startup cache, problem not fixed.

https://drive.google.com/file/d/1Xc4TJomqETKUOMIa9y1IgVD_alu_dIlg/view?usp=drive_link

Otázku položil(a) Susan Kuiper Pred 16 hodinami

strange font

hi in a new win 10 instal most text incl Fire Fox text is made up of letters [font] that are made of thin and thick lines [in the same letter] i dont know if its a stra… (ďalšie informácie)

hi in a new win 10 instal most text incl Fire Fox text is made up of letters [font] that are made of thin and thick lines [in the same letter]

i dont know if its a strange font or another problem, i have copied all "font" setting from my other pc where i dont have the problem.

also i cant get spell check to work here dsespite turning it on

its very distracting, would be very gratefull for any suggestones if any one can 

help thanks

Otázku položil(a) bill Pred 4 dňami

Posledná odpoveď od bill Pred 18 hodinami