• Vyriešené

suspicious email from breach-alerts@mozilla.com

I got an email supposedly from breach-alerts@mozilla.com that claims there are currently 3 data breaches and has this link to resolve: https://blrv1ly5.r.us-west-2.awstra… (ďalšie informácie)

Otázku položil(a) MikeZZ Pred 2 mesiacmi

Na otázku odpovedal(a) James (On Leave) Pred 2 mesiacmi

  • Vyriešené

Firefox being updated by another instance

What does this mean? being updated by another instance Is this why my FF is running godawful slow today? Pages coming up in 20 to 60 seconds or more instead of in a s… (ďalšie informácie)

What does this mean? being updated by another instance

Is this why my FF is running godawful slow today?

Pages coming up in 20 to 60 seconds or more instead of in a second or two.

Otázku položil(a) wh Pred 4 týždňami

Na otázku odpovedal(a) wh Pred 3 týždňami

  • Uzamknuté

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of t… (ďalšie informácie)

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Otázku položil(a) nour alsayed Pred 5 mesiacmi

Posledná odpoveď od Denys Pred 3 dňami

  • Vyriešené

lost bookmarks and no backups in library

Hi i have lost my bookmarks, comes up Import bookmarks, my sync is on, I have gone through and checked library and there are no backups, restore? No idea why this happen… (ďalšie informácie)

Hi i have lost my bookmarks, comes up Import bookmarks, my sync is on, I have gone through and checked library and there are no backups, restore? No idea why this happened, they all just disappeared? Any other advice to try please?

Otázku položil(a) mumof5dooleys1 Pred 2 dňami

Na otázku odpovedal(a) mumof5dooleys1 Pred 2 dňami

  • Vyriešené

Gmail slower than frozen molasses and getting worse

Gmail is slower than frozen molasses, it is taking 15 to 20 seconds to respond to mouse clicks and typing as well as scrolling, it takes me more than half an hour to do w… (ďalšie informácie)

Gmail is slower than frozen molasses, it is taking 15 to 20 seconds to respond to mouse clicks and typing as well as scrolling, it takes me more than half an hour to do what should take a few minutes, if this is not fixed soon that will be the end of Firefox for me, I will use Opera instead.

Otázku položil(a) a.frayed.knot.mate Pred 4 dňami

Na otázku odpovedal(a) jonzn4SUSE Pred 3 dňami

  • Vyriešené

Cannot access the authentication box in https://intesasanpaolo.com website - June 7 2025

Hello all, I have the same exact problem described in post https://support.mozilla.org/en-US/questions/1463436, dated 9 December 2024. Until ten days ago (more or less) a… (ďalšie informácie)

Hello all, I have the same exact problem described in post https://support.mozilla.org/en-US/questions/1463436, dated 9 December 2024. Until ten days ago (more or less) all was working correctly. At the beginning I thought there was a problem with Intesa because Intesa had problems in all the country in that period, but I have now tried CHROME and found that is working correctly. My system uses Firefox 139.0.1, W10-32 and Iliad FTTH. I have already cleaned cache and data from settings but the problem remains. Any thought? Thanks very much for any help. Mario.

Otázku položil(a) mario1056 Pred 5 dňami

Na otázku odpovedal(a) mario1056 Pred 4 dňami

  • Vyriešené

how to save telephone permissions for G Voice page https://voice.google.com/u/0/calls

W 11 May, 2025 update really made my computer unable to go online in any way and I had to restore. But FFox updates to have made it impossible to communicate. My phone ha… (ďalšie informácie)

W 11 May, 2025 update really made my computer unable to go online in any way and I had to restore. But FFox updates to have made it impossible to communicate. My phone has trouble s too. So, how do we make stick telephone permissions for, say: G Voice page https://voice.google.com/u/0/calls now? Thank you

Otázku položil(a) WDHC Pred 1 týždňom

Na otázku odpovedal(a) WDHC Pred 1 týždňom

  • Vyriešené

Regaining colored bookmarks folders V139? (from 138)

I have some code in my .css file that had restored colored folders, a la pre version 89 AFAIR, for the folders on the bookmarks toolbar and in the bookmarks menus off the… (ďalšie informácie)

I have some code in my .css file that had restored colored folders, a la pre version 89 AFAIR, for the folders on the bookmarks toolbar and in the bookmarks menus off the toolbar. It was working in V138.

I just upgraded to V139 and it's no longer working. I have the plain black/white wireframes back for the toolbar folders on the bookmarks menus.

The code I was using is below. I didn't write it and I confess that I only marginally understand it.

Can someone help me to regaining the colored folders? The white ones are a serious visual impairment for my brain. I need them to be more distinct from the menus themselves.


/*

 Colored folders for Bookmarks Menus, Bookmarks Sidebar, Bookmarks Toolbar, Library window, Add/Edit Bookmarks dialog
 Substitutes a Firefox 57-style folder icon for the new wireframe folder icon
  • /

/* Standard folder -- on Toolbar and Menus */

  1. PlacesToolbarItems toolbarbutton[container="true"]:not([query="true"]) .toolbarbutton-icon,
-moz-any(
  1. PlacesToolbarItems,
  2. PlacesChevronPopup,
  3. BMB_bookmarksPopup,
  4. bookmarksMenu,
  5. OtherBookmarksPopup) menu[container="true"]:not([query="true"]) > .menu-iconic-left > .menu-iconic-icon,

/* Standard folder -- in Sidebar, Library, Add/Edit Bookmark dialog */

-moz-any(
  1. bookmarks-view,
  2. editBMPanel_folderTree,
  3. placesList,
  4. placeContent) treechildren::-moz-tree-image(container),
  5. editBMPanel_folderMenuList > .menulist-label-box > .menulist-icon,
  6. editBMPanel_folderMenuList menupopup menuitem,
  7. editBMPanel_folderMenuList {
 fill: #e8bb00 !important; /* slightly muted gold */
 /* Specify icon for Firefox 89 Proton (base 64 conversion from old SVG with gold color) */
 list-style-image: url("data:image/svg+xml;base64,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") !important;

}

/* Smart bookmark folder -- on Toolbar and Menus */

  1. PlacesToolbarItems toolbarbutton[container="true"][query="true"] .toolbarbutton-icon,
-moz-any(
  1. PlacesToolbarItems,
  2. PlacesChevronPopup,
  3. BMB_bookmarksPopup,
  4. bookmarksMenu,
  5. OtherBookmarksPopup) menu[container="true"][query="true"] > .menu-iconic-left > .menu-iconic-icon,

/* Smart bookmark folder -- in Sidebar, Library, Add/Edit Bookmark dialog */

-moz-any(
  1. bookmarks-view,
  2. editBMPanel_folderTree,
  3. placesList,
  4. placeContent) treechildren::-moz-tree-image(container, query) {
 /* Specify icon for Firefox 89 Proton to override basic folder */
 list-style-image: url("chrome://browser/skin/places/folder-smart.svg") !important;
 fill: #69c !important; /* similar to blue smart folder color */

}

/*** Top-level "container" icons (otherwise would be Standard folder color) ***/ /* Bookmarks Menu -- in Sidebar, Library, Add/Edit Bookmark dialog */

-moz-any(
  1. bookmarks-view,
  2. editBMPanel_folderTree,
  3. placesList,
  4. placeContent) treechildren::-moz-tree-image(container, OrganizerQuery_BookmarksMenu),
-moz-any(
  1. bookmarks-view,
  2. editBMPanel_folderTree,
  3. placesList,
  4. placeContent) treechildren::-moz-tree-image(container, queryFolder_menu________),
  5. editBMPanel_bmRootItem > .menu-iconic-left,
  6. editBMPanel_folderMenuList[selectedIndex="1"] > .menulist-label-box > .menulist-icon,
  7. editBMPanel_folderMenuList[selectedGuid="menu________"] {
 /* Specify icon for Firefox 89 Proton to override basic folder */
 list-style-image: url("chrome://browser/skin/places/bookmarksMenu.svg") !important;
 fill: olive !important;

}

/* Bookmarks Toolbar -- on Menus */

  1. BMB_bookmarksPopup #BMB_bookmarksToolbar > .menu-iconic-left > .menu-iconic-icon,
  2. bookmarksMenuPopup #bookmarksToolbarFolderMenu > .menu-iconic-left > .menu-iconic-icon,

/* Bookmarks Toolbar -- in Sidebar, Library, Add/Edit Bookmark dialog */

-moz-any(
  1. bookmarks-view,
  2. editBMPanel_folderTree,
  3. placesList,
  4. placeContent) treechildren::-moz-tree-image(container, OrganizerQuery_BookmarksToolbar),
-moz-any(
  1. bookmarks-view,
  2. editBMPanel_folderTree,
  3. placesList,
  4. placeContent) treechildren::-moz-tree-image(container, queryFolder_toolbar_____),
  5. editBMPanel_toolbarFolderItem > .menu-iconic-left,
  6. editBMPanel_folderMenuList[selectedIndex="0"] > .menulist-label-box > .menulist-icon,
  7. editBMPanel_folderMenuList[selectedGuid="toolbar_____"] {
 /* Specify icon for Firefox 89 Proton to override basic folder */
 list-style-image: url("chrome://browser/skin/places/bookmarksToolbar.svg") !important;
 fill: olive !important;

}

/* Other Bookmarks -- on Menus */

  1. BMB_bookmarksPopup #BMB_unsortedBookmarks > .menu-iconic-left > .menu-iconic-icon,
  2. bookmarksMenuPopup #menu_unsortedBookmarks > .menu-iconic-left > .menu-iconic-icon,

/* Other Bookmarks -- in Sidebar, Library, Add/Edit Bookmark dialog */

-moz-any(
  1. bookmarks-view,
  2. editBMPanel_folderTree,
  3. placesList,
  4. placeContent) treechildren::-moz-tree-image(container, OrganizerQuery_UnfiledBookmarks),
-moz-any(
  1. bookmarks-view,
  2. editBMPanel_folderTree,
  3. placesList,
  4. placeContent) treechildren::-moz-tree-image(container, queryFolder_unfiled_____),
  5. editBMPanel_unfiledRootItem > .menu-iconic-left,
  6. editBMPanel_folderMenuList[selectedIndex="2"] > .menulist-label-box > .menulist-icon,
  7. editBMPanel_folderMenuList[selectedGuid="unfiled_____"],
  8. OtherBookmarksPopup + .toolbarbutton-icon {
 /* Specify icon for Firefox 89 Proton (base 64 conversion from old SVG with olive color) */
 list-style-image: url("data:image/svg+xml;base64,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") !important;

}

/* (Older Firefox) Avoid overriding classic Bookmarks Toolbar and Other Bookmarks icons in menus */

  1. BMB_bookmarksPopup #BMB_bookmarksToolbar.menu-iconic-icon,
  2. bookmarksMenu #bookmarksToolbarFolderMenu.menu-iconic-icon {
 list-style-image: url("chrome://browser/skin/places/bookmarksToolbar.png") !important;

}

  1. BMB_bookmarksPopup #BMB_unsortedBookmarks.menu-iconic-icon,
  2. bookmarksMenu #menu_unsortedBookmarks.menu-iconic-icon {
 /* Specify icon for Firefox 89 Proton (base 64 conversion from old SVG with olive color) */
 list-style-image: url("data:image/svg+xml;base64,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") !important;

}

Otázku položil(a) MozzieBob Pred 2 týždňami

Na otázku odpovedal(a) MozzieBob Pred 2 týždňami

  • Vyriešené

Dear facebook team Please help My facebook account has been disabled without any reason...and i am not break any rules of facebook, so pls i request you pls check my account again and back me as soon as posible My account link

Your review was unsuccessful Hi Møhãměđ, Your Facebook account has been permanently disabled. You requested a review of this decision, but we still found that your acco… (ďalšie informácie)

Your review was unsuccessful

Hi Møhãměđ, Your Facebook account has been permanently disabled.

You requested a review of this decision, but we still found that your account, or activity on it, didn’t follow our Community Standards. You can’t request another review.

i need help please reconnect my facebook account as soon as possible if you need to send me references for this please

Otázku položil(a) mm2154624 Pred 4 týždňami

Na otázku odpovedal(a) Paul Pred 4 týždňami

  • Vyriešené

New Tab not showing Recent Activity anymore.

I have Firefox's New Tab set as my home page, since I'm choosing to divorce myself from political doomscrolling for the next four years. The New Tab page is perfect for h… (ďalšie informácie)

I have Firefox's New Tab set as my home page, since I'm choosing to divorce myself from political doomscrolling for the next four years. The New Tab page is perfect for having frequently visited sites at the top, Pocket stories I can curate in the middle, and what used to be a history of articles and sites I've read most recently in "Recent Activity" along the bottom. Within the last few days, "Recent Activity" has been blank, and will no longer keep track of articles I've recently read. I've tried clearing the browser history and cookies, and it came back for a moment, but quickly went back to being blank. And the major downside to clearing the browser is that my four rows of most frequently visited sites gets wiped clean also, and I have to spend time getting them back on the list. I do not have Firefox set to automatically clear history upon closing it. I've tried turning "Recent Activity" off and on with the page's Settings (cog in the bottom right corner). I'd really like to have this back, as it can help me find recently read content (especially Pocket content) easier than wading through the History log. Any help would be appreciated.

Otázku položil(a) Dave F Pred 4 mesiacmi

Na otázku odpovedal(a) Dave F Pred 4 mesiacmi

  • Vyriešené

Disable Group Tabs

Hello, I dislike the Group Tabs feature. So many times I've accidentally created a Group Tab and then had to figure out how to un-group them. I've tried to change the v… (ďalšie informácie)

Hello,

I dislike the Group Tabs feature. So many times I've accidentally created a Group Tab and then had to figure out how to un-group them.

I've tried to change the value of the "browser.tabs.groups.enabled" preference to false, but it doesn't stick; after restarting, the value is always back to "true".

What’s up with this?

Thanks, Andre’a

Otázku položil(a) DreaSpirit Pred 1 mesiacom

Na otázku odpovedal(a) Agent virtuel Pred 1 mesiacom

  • Vyriešené

Bookmarks are gone. Frequently visited webpages do not have bookmark blue star.

Bookmarks have been intermittently disappearing for weeks but I could always see the blue star when I visited favorite sites that I use upon starting my day that I had bo… (ďalšie informácie)

Bookmarks have been intermittently disappearing for weeks but I could always see the blue star when I visited favorite sites that I use upon starting my day that I had bookmarked. This morning all bookmarks were missing. I tried clearing cache which had worked to restore some bookmarks that were missing. Now everything is gone and I cannot recover them. There is an error that appears when I open Firefox re: bookmarks and I followed the steps but it did not work. I really need my bookmarks to do all the things I need to do, like everyone else, including medical information websites. I hope you all can get this figured out as it has been a problem for a month for me, on a PC. I know my favorites are stored somewhere on this computer but I cannot make them populate. If someone would like to take control of my computer and fix it for me, I would happy to let you do that. I have run sfc/scannow and chkdsk/f as well as a total virus scan with Norton. I have restarted my computer several times as well as done a complete shutdown several times.

Otázku položil(a) LBSH Pred 2 mesiacmi

Na otázku odpovedal(a) LBSH Pred 2 mesiacmi

  • Vyriešené

My bookmarks are missing and the Bookmark Toolbar doesn't work

I don't know whether this happened after an update - there was one a few days ago, but I only realised this morning, after switching on the computer, that all my bookmark… (ďalšie informácie)

I don't know whether this happened after an update - there was one a few days ago, but I only realised this morning, after switching on the computer, that all my bookmarks are missing. The toolbar is there, empty, only reading "For quick access, place your bookmarks here on the bookmarks toolbar"... I wish! I tried to restore the bookmarks - but it seems there is no backup to restore at all. Then I tried to check my profiles, but there is only the one currently in use. Then I tried to move a tab to the bookmarks toolbar - and nothing happened. Then I began to panic: toolbar apart, we're speaking about years of bookmarks, most of them related to my research for my books... All the advice in the support seems to point towards profiles and backups, but, as I said, it's clearly not my case... Please, please, please: help!

Otázku položil(a) Chiara Prezzavento Pred 2 mesiacmi

Na otázku odpovedal(a) Chiara Prezzavento Pred 2 mesiacmi

  • Vyriešené

Adding Korean to Translatable Languages

Hello, I'm quite excited about the translation feature as that was one of the features that was always really useful in Chrome but I missed in Firefox. However, I notice… (ďalšie informácie)

Hello,

I'm quite excited about the translation feature as that was one of the features that was always really useful in Chrome but I missed in Firefox. However, I noticed that Korean is not among the languages for translation.

Is there any timeline or plan to add Korean to the list of languages? Are there any complications that prevent Korean being added at all?

I'd highly appreciate if you could give me some insight into this.

Kind regards, Christopher

Otázku položil(a) christopherwardle Pred 5 mesiacmi

Na otázku odpovedal(a) TyDraniu Pred 4 mesiacmi

  • Vyriešené

can't select text to copy it

i need to copy and paste text that's also a link, but firefox isn't letting me highlight it, I can do it in chrome, brave, & opera, it's not a mouse problem either, i… (ďalšie informácie)

i need to copy and paste text that's also a link, but firefox isn't letting me highlight it, I can do it in chrome, brave, & opera, it's not a mouse problem either, if I just right click on the page and select "highlight all" FF wont highlight it, is there a setting for this or a extension I can download? (in the picture the the rad text is also a link, I need to copy the number portion)

Otázku položil(a) smotedown Pred 5 mesiacmi

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 5 mesiacmi

  • Vyriešené

YouTube Homepage Never Loads

My YouTube homepage is blank when I visit using Firefox (see attached screenshot). Here is a list of all of the fixes I have tried: -Disabling all extensions and turning… (ďalšie informácie)

My YouTube homepage is blank when I visit using Firefox (see attached screenshot). Here is a list of all of the fixes I have tried:

-Disabling all extensions and turning off Enhanced Tracking Protection (at the same time) -Clearing cache -Clicking 'forget this site' on YouTube in my browser history -Restarting my PC/Firefox -Refreshing Firefox profile (this worked, but the issue returned after an hour) -Changing my system theme to light mode -Launching Firefox in troubleshoot mode -Logging in on an incognito window (with the same result) -Probably some other things I'm missing (I tried pretty much every result I could find from looking up 'YouTube homepage is blank' and 'YouTube homepage not loading).

The issue only occurs on Firefox and only after I log in to YouTube. This has never occurred before. I checked to make sure my Firefox and YouTube settings are the same as they've always been.

YouTube videos load fine as long as I paste the direct link into the URL bar, but ONLY the video (no comments, recommended videos, likes/dislikes, description, etc...) and I can't take it out of theatre mode nor fullscreen it (fullscreening it just removes the top bar of the browser--the video itself still has black bars on the sides).

Sometimes when I reload the page, I see the following at the end of the URL: &ThemeRefresh=1. I don't know if that means anything.

I am using the Firefox app on Windows 11. I am not using a VPN. This issue is specific to YouTube and YouTube only.

Any help would be greatly appreciated. Thanks!

Otázku položil(a) Nyxified Pred 1 mesiacom

Na otázku odpovedal(a) Mandy Pred 1 mesiacom

  • Vyriešené
  • Archivované

Whole desktop goes black screen sometimes starting videos

Hello! I have used Firefox on and off so I don't have a time frame of when this would have started exactly, but I have had some random completely black screens on both of… (ďalšie informácie)

Hello! I have used Firefox on and off so I don't have a time frame of when this would have started exactly, but I have had some random completely black screens on both of my monitors dating back to at least 2-3 weeks ago that can only be fixed by powering down the entire PC. I've reinstalled my (NVIDIA) GPU drivers, rearranged display-port cables and just about anything before finally finding a fix, switching to edge. So far I've gone a week without black screening when with Firefox I'd get around 4 give or take a week (some days getting to 3 alone). I don't know what could cause it but I have noticed it only happens when first starting a video. Mostly YouTube but other video sites seem to have also caused it occasionally, I would just like to know what could be causing this, as I do prefer Firefox vastly and would like to switch back as soon as I can.

Will provide anything else as necessary!

Otázku položil(a) Fiaking Pred 1 rokom

Na otázku odpovedal(a) zeroknight Pred 1 rokom