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Hy ! The version of TB y run is 128.1.0esr (32 bits) under Windows 10. I am a user since 2005. Under "disk space in "local folders", I have (translated) " never delete messages"

While seaching old messages, I just discovered that, although theses messages appear in the list of messages of local folders, there is a lot of theses local folders where, when I click on a message in the list, a window opens whith an empty content.

This does not occur the same way for all the folders : for example, in one of them, the messages dated 2005 do not open (they appear in an empty window), while messages dated 2006 and earlier open as usual. Other example, in another folder, containing messages dated 2008 to 2010, not any opens in another way than an empty window.

I have tried to ask my question in the mozilla forum the 15 th august, but no answer. That is why I try on this site. I have translated here the question I posted on the mozilla forum in French, my native langage, and I hope it will be understandable ...

==> Do you have an idea of why this happens and what I should do see again the content of these precious old messages ( my genealogy and others)

Best regards, GV, Cannes, France

Hi Firefox Community,

I'm experiencing an issue with my website, https://letmewatchthiss.com/, specifically on the Firefox browser. While the site functions correctly across other browsers, it's not reloading properly in Firefox.

Issue Description: Website URL: https://letmewatchthiss.com/ Problem: The site reloads inconsistently or fails to load entirely on Firefox. Affected Browsers: Firefox (issue does not appear in Chrome, Edge, or Safari).

Steps Taken:

• Cleared Firefox cache and cookies.
• Checked for any extensions that might be causing conflicts.
• Verified that the issue persists across multiple devices running Firefox.

What I Need Help With:

Suggestions: Any advice on potential fixes or troubleshooting steps specific to Firefox. Insights: If there are known issues or recent updates that might be affecting Firefox compatibility. Any help or insights would be greatly appreciated. Thank you!

Best regards,

I am currently on Ver 115.12.2 (32-bit), but I've had this problem over several versions. I recently downgraded from the 64bit version (for a different reason), it had the same issue.

Old messages in the Inbox are listed twice, including those that have been read. New incoming messages are not duplicated, messages where I've deleted the duplicates are not again duped. Messages that get filtered to or moved to folders are not duped. Old messages that are in folders are not duped.

I have several email accounts in TB, and I only see this on my most active- of course! I have compacted all folders many times and rebuilt the Global Database with no effect. I tried opening in Troubleshooting mode and they are still duplicated. It is a POP account.

Hi,

All inbox emails, except for the most recent ones, now appear to be empty. Can these be safely recovered?

Any advice on how to repair/recover these files would be very welcome!

Hi,

since I installed Ubuntu 24.04 Thunderbird (V. 128.1.0 as snap app) changes the path of the local directory each time I restart Thunderbird. My original path to the local directory points to a mounted drive e.g. /media/username/disk... Thunderbird changes it to /run/usr/1000/doc/.... How can I avoid this? The same thing happens also to the path of the signature file.

Thank you for your help! Ubuntu

The operating system: Windows 10. The content of messages in the inbox or in the sent folder disappears. Emails from a continuous period are disappearing, for example, now they have disappeared from 12th July at 9:45 to 22nd August at 12:13. The messages are visible on the list, but they have no content. They had content before. Moreover, when I deleted all the emails from such a folder, its file size on the disk did not decrease to 0. The problem started to appear the day before yesterday. It had never happened before. How can I fix this problem?

Greetings. Long-time Thunderbird user on PC and before now trying to load onto 2024 Macbook pro. Configuration identical to that on PC and have checked with person running with same configuration on mac. When tried to initially configure Thunderbird reported could not find email settings though email and password were correct, so configured manually.

Now trying to send mail get "login to account "smtp.gmail.com" failed. No way to bypass and do not know how to fix. Outgoing sever is SMTP and is configured correctly using OAUTH2.

Tried running in troubleshoot mode but no difference. Also not receiving any email.

thanks much for any tips jp

I tried to do an import of a backup profile that was very large, greater than 3 GB. System says this file is too big to recover. Error console is as follows:

1725191863571 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons Found 0 public keys and 0 secret keys (0 protected, 0 unprotected) RNPLib.jsm:559:15 1725191864673 addons.xpi WARN Addon with ID thunderbird-compact-light@mozilla.org already installed, older version will be disabled 1725191864673 addons.xpi WARN Addon with ID thunderbird-compact-dark@mozilla.org already installed, older version will be disabled Layout was forced before the page was fully loaded. If stylesheets are not yet loaded this may cause a flash of unstyled content. 4 msgHdrView.js:4194:6 downloadable font: failed to start download (font-family: "YahooSans" style:normal weight:400 stretch:100 src index:0): content blocked source: https://s.yimg.com/os/fontserver/YahooSans/Regular.woff2 2 downloadable font: failed to start download (font-family: "YahooSans" style:normal weight:400 stretch:100 src index:1): content blocked source: https://s.yimg.com/os/fontserver/YahooSans/Regular.woff 2 downloadable font: failed to start download (font-family: "YahooSans" style:normal weight:600 stretch:100 src index:0): content blocked source: https://s.yimg.com/os/fontserver/YahooSans/Semibold.woff2 2 downloadable font: failed to start download (font-family: "YahooSans" style:normal weight:600 stretch:100 src index:1): content blocked source: https://s.yimg.com/os/fontserver/YahooSans/Semibold.woff 2 This page uses the non standard property “zoom”. Consider using calc() in the relevant property values, or using “transform” along with “transform-origin: 0 0”. importexport Some cookies are misusing the recommended “SameSite“ attribute 10 downloadable font: kern: Too large subtable (font-family: "Open Sans" style:normal weight:700 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Bold.ttf?5014568 downloadable font: Table discarded (font-family: "Open Sans" style:normal weight:700 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Bold.ttf?5014568 downloadable font: kern: Too large subtable (font-family: "Open Sans" style:italic weight:400 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Italic.ttf?c7dcce0 downloadable font: Table discarded (font-family: "Open Sans" style:italic weight:400 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Italic.ttf?c7dcce0 downloadable font: kern: Too large subtable (font-family: "Open Sans" style:normal weight:700 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Bold.ttf?5014568 downloadable font: Table discarded (font-family: "Open Sans" style:normal weight:700 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Bold.ttf?5014568 downloadable font: kern: Too large subtable (font-family: "Open Sans" style:italic weight:400 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Italic.ttf?c7dcce0 downloadable font: Table discarded (font-family: "Open Sans" style:italic weight:400 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Italic.ttf?c7dcce0 InstallTrigger is deprecated and will be removed in the future. impala-min.js:1:31868 Uncaught TypeError: tab.browser.contentWindow.showTab is not a function

   toImport chrome://messenger/content/mailCore.js:587

mailCore.js:587:39 Uncaught (in promise) NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFile.copyTo]

   _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.jsm:659
   _importMailMessages resource:///modules/ThunderbirdProfileImporter.jsm:588
   _importServersAndAccounts resource:///modules/ThunderbirdProfileImporter.jsm:248

2 ThunderbirdProfileImporter.jsm:659 NS_ERROR_NOT_AVAILABLE WebGL context was lost. 2 Troubleshoot.sys.mjs:710:17

I have been a staunch supporter and user of Mozilla for years, and a few years ago, began to use Thunderbird for my Gmail account on all my computers. Each time they asked for a donation when installed, I contributed because Thunderbird is an awesome platform to use. I am in electronic security field, and have to use legacy software for older platforms I have out there, as I have been in this field for 54 years, and started my own business 23 years ago. IP video, access control, security systems, etc etc. I have Windows 7 Pro desktops and laptops, and Windows 10 Pro machines as well. Daily I send pictures I take during the day, with my iPhone and email them to myself, to convey each and every job or project I work, kind of a daily record I keep in Paperport that I have done for years. Last evening I sent several emails with pictures of the past week, I can view them on my Inbox message page, typically, and then save all to the specific folder needed. Done this for years.

 Well, tonight, I emailed several pictures from projects I worked on today, greatly detailed, and when I went to open them in my Thunderbird account, the pictures would not display as normal, within the message opened, and when I saved them to a folder, they were invalid and would not open. File size is there, but no viewable image, does show the proper file name, iPhone IMG_1793.jpg, for example, but would not open.

If I try and open with Windows Photo Viewer it notes can't display this picture because the file is empty.

  I opened my Thunderbird in another Laptop, with Windows 7 Pro, same thing...

I opened my other Laptop, Windows 10 Pro machine, in Thunderbird, the same message shows the image within the message, as it did on Windows 7 did just last night.

 With 2 of my Windows 7 Pro Machines doing the same thing, am I being pushed out of using Windows 7 Pro by this means???

Every time I have loaded Thunderbird on another of my Desk tops or Laptops, I have donated. Because I appreciate what it does for me. These images are just an example, some had my CC info, could not attach that!!

 Please help me. Harry Savage

The time window happens overnight and can be for about 70-80 emails.

I am Australian & live in Australia, so the times are obviously quite different.

This is what I see when I click to read each email. --_002_DM3PR13MB0800FB153AD5FF01A5F88E16AD3C0DM3PR13MB0800namp_--

Regards, Leon

It looks like firefox recently updated with new privacy features (great!) What's not so great is that now it forces me to log into gmail each time I open a new browser window (not great). I have several different accounts that regularly use so this isn't ideal.

I've tried adding both gmail.com and google.com as exceptions under the cookie settings (didn't work). I even went and turned off the "enhanced tracking protection" on every step of the gmail login page and my inbox. Still kicks me out once I open a new browser. Any help to remedy this problem would be great.

I have two email accounts coming in to my Thunderbird app on the desktop. One account stopped loading messages to my inbox. I can get the messages on my phone for that account if I access them I don't use Thunderbird. I'm getting message that certificate if not valid. I did the trouble shooting for Thunderbird and cleared the cache. Can you please help? I downloaded the trouble shooting file if needed.

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

Hi

I hope someone can provide me with some advice.

I have used Thunderbird since its birth and have always found it reliable. However the latest release seems to be having problems with moving emails.

Example 1 - I moved an email from my Inbox to a special folder. The email was present in full before the move. Only the header appeared to be copied. I could not undo this and attempting repair on both inbox and other folder failed, as did exit and re-start. The result is that this email is lost.

Example 2 - I went to do a bulk move from the search window (something I have done hundreds of times before without incident). As usual CTRL A, Move to <new folder>, emails greyed out but nothing happens. Exit, return, repeat - same result.

At other times, both these type of operations work fine. But it is unpredictable.

Relatedly, I observe that on start-up the Inbox initially shows as <no messages> and takes several seconds to populate. Also, my auto-filing Rules are also working inconsistently.

These two points, and the two examples, are new issues for me since 128 release. I am using Windows 10 Pro on an HP Envy 17" laptop.

Any suggestions welcome as I am now concerned about losing emails!

Best wishes Roland

When I play a video in firefox android, the sound does not play from my bluetooth devices, only from the phone speakers. If I play the same video from another browser, the sound is in my bluetooth devices. The bluetooth works perfectly with all other apps. Thx for your help !

I need to move about 50-100 emails from one profile to another.

I am using the current Thunderbird and using POP3 on a PC running Windows 10.

I lost thousands of emails (not sure why) but after a few days was able to set up the profile from a backup to recover them.

Now I need to get the emails that came in and were sent during the week it took me to set up the backup profile.

Thanks in advance for any assistance.

Lew Siegel