can't sign into live tv streams
When I try to sign into live TV streaming such as "Foxnews" I get the screen that has all the different system (Comcast, ATT Uverse Direct TV) to choose. I choose my ATT Uverse and it asks me to wait and that the page I am accessing is not encrypted and I choose OK..then it takes me right back to the same page as mentioned above. I have the most recent version of Flash Player, Java, shockwave and Silverlight installed...I can sign in and access live streaming using Internet explore but not Firefox. Window 7
Všetky odpovede (6)
Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:
- Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
- Under "Time range to clear", select "Everything".
- Now, click the arrow next to Details to toggle the Details list active.
- From the details list, check Cache and Cookies and uncheck everything else.
- Now click the Clear now button.
Further information can be found in the Clear your cache, history and other personal information in Firefox article.
Did this fix your problems? Please report back to us!
Thank you.
I have a laptop connected to this network..and that accesses the live tv streaming ok...But the suggested procedure did not help.
Are their any icons on the location bar that indicate that Firefox is blocking (mixed) content or a plugin?
No ...when I select ATT from the pic provided ...it takes me to the second pic (Please wait) ...when I select "continue, it brings me back to the first graphic
In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:
- Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.
Now, a new tab containing your troubleshooting information should open.
- At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
- Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.
Thanks in advance for your help!
Application Basics
Name: Firefox Version: 28.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0
Crash Reports for the Last 3 Days
All Crash Reports (including 1 pending crash in the given time range)
Extensions
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Name: Facebook Translate Version: 1.2.10 Enabled: false ID: facebook-translate@oliver.schloebe.de
Name: Hotspot Shield Extension Version: 1.0 Enabled: false ID: afext@anchorfree.com
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user.js Preferences
Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.
Graphics
Adapter Description: AMD Radeon HD 6900 Series Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM: 1024 ClearType Parameters: Gamma: 2200 Pixel Structure: B ClearType Level: 100 Enhanced Contrast: 50 Device ID: 0x6719 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16571) Driver Date: 12-6-2013 Driver Version: 13.251.0.0 GPU #2 Active: false GPU Accelerated Windows: 2/2 Direct3D 10 Vendor ID: 0x1002 WebGL Renderer: Google Inc. -- ANGLE (AMD Radeon HD 6900 Series Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
JavaScript
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Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.10.3 Version in use: 4.10.3
NSS Expected minimum version: 3.15.5 Basic ECC Version in use: 3.15.5 Basic ECC
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