When I open Firefox, it goes to the first page and then stops, saying "Not Responding" with the cursor spinning. What can I do to fix this? Thanks for any help
When I open Firefox, it goes to the first page I open, but then stops and says "Not Responding" with the mouse cursor spinning. I hit the close button and it says Windows is searching for a solution (which doesn't come). When I open Firefox again, it says:
Well, this is embarrassing.
Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page.
You can try:
Removing one or more tabs that you think may be causing the problem
Starting an entirely new browsing session
Any ideas? I gretly appreciate any help. Thanks!!
Všetky odpovede (2)
What is that first page?
Can't you open any web pages in Firefox?
Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't click the Reset button on the Safe mode start window or otherwise make changes.
- https://support.mozilla.org/kb/Safe+Mode
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
Upravil(a) cor-el dňa
Hi again. Thanks for replying. The Windows Security Center said I have Norton Antivirus, but Windows Firewall is off. I did try the Safe Mode, but I still have the problem. Firefox opens to the home page (Google). It starts off with the message:
Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page.
You can try:
Removing one or more tabs that you think may be causing the problem
Starting an entirely new browsing session
above
When I click to go to another site, any site, it goes to that page and then freezes up with the cursor spinning and "Not Responding" message, then I have to turn it off. I just updated Firefox 2 months ago. You can talk to me like the tech simpleton that I am :), and I VERY much appreciate any other suggestions. Thanks!!