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Doesn't display subtitles.

  • 13 odpovedí
  • 1 má tento problém
  • 21 zobrazení
  • Posledná odpoveď od ViperEye

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I'm taking an online photography course and need the subtitles. Firefox will not display them but Chrome will. I have both Reset Firefox and downloaded the newest version. Thanks

I'm taking an online photography course and need the subtitles. Firefox will not display them but Chrome will. I have both Reset Firefox and downloaded the newest version. Thanks

Všetky odpovede (13)

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Steps to replicate?

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Can you give us a specific public URL to see and reproduce your issue?

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Can't see any video there.

What should we do to analyze why there's no subtitles?

What does the owner of that website says about lack of subtitles in Firefox?

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Here is the video on Firefox:

https://www.creativelive.com/class/fundamentals-of-photography-john-greengo-2018/lessons/class-introduction

Image I sent is an exchange between the school Rep and myself. (lower email is his; upper is mine.)

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Firefox does load the WEBVTT file if I enable subtitles, but I'm not seeing the subtitles, so you would have to read the transcript.

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No transcript on full screen. Regardless I need subtitles.

Image uploading is malfunctioning. I'll post and try again.

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cor-el No luck with uploading pics for some reason. Anyway - no change - need subtitles.

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Yes, I see the issue in Firefox.

Upravil(a) jonzn4SUSE dňa

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Do you have a solution?

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Looks buggy or shall I say just not well designed for Firefox. Tried in several versions of Firefox and Waterfox, bu no joy.

Upravil(a) jonzn4SUSE dňa

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Yeah. The website offers no explanation; just says to go to Google Chrome. I did and it works fine there. I get the feeling someone is steering their customers towards Chrome. I've no problem with subtitles using Firefox on any other site but CreativeLive. Thanks