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my bookmark and password is missing

  • 6 odpovedí
  • 1 má tento problém
  • 34 zobrazení
  • Posledná odpoveď od FredMcD

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hallo goodafternoon, i want to ask about this things.

why after i change my mozilla password, and syncing, all of my bookemark and password is missing.

can u help me to collect all my bookmark and password data in my mozilla account?

ps: i used this email for my mozilla account.

please help me

Vybrané riešenie

logins.json and key3.db [v58+]key4.db : These are the password files. Copy Both !

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Všetky odpovede (6)

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Resetting the sync password, or changing its e-mail will remove all data from the servers. The username and password are used to create the encryption.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address

Note: Only the data on the servers is cleared. The profile data is not changed or removed.

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When/how did you lose your profile data?


Sometimes when the browser thinks there is a problem with the profile, it will create a new one.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

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FredMcD said

When/how did you lose your profile data? Sometimes when the browser thinks there is a problem with the profile, it will create a new one. Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date. https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

i just lose it last night sir

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And . . . . What about the links I posted?

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about the bookmarkes is back, but how abaout to restore a backup password and account, i still can find it sir :(

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Vybrané riešenie

logins.json and key3.db [v58+]key4.db : These are the password files. Copy Both !

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