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Lost password

  • 2 odpovede
  • 1 má tento problém
  • 7 zobrazení
  • Posledná odpoveď od Byron Robb

Byron Robb
Byron Robb
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I lost my Firefox password. I was changing it by generating one and copying it to Lastpass, but Lastpass failed to create an entry for Firefox. The link to reset a lost password asks for a recovery key, which I also don't have. I do have a block of Firefox recovery codes, but they are not accepted for a change of password. Is there any way for me to change my password?

Thanks, Byron

I lost my Firefox password. I was changing it by generating one and copying it to Lastpass, but Lastpass failed to create an entry for Firefox. The link to reset a lost password asks for a recovery key, which I also don't have. I do have a block of Firefox recovery codes, but they are not accepted for a change of password. Is there any way for me to change my password? Thanks, Byron

Vybrané riešenie

You should be able to do a password reset of the Firefox Account instead of using a recovery key that can be used to gain access to the account and data stored on the Sync server.
A password reset will invalidate this data because only the original password can decrypt it.
Recovory codes are used for two factor authentication if you lose access to the authenticator app on a mobile device.

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Všetky odpovede (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Vybrané riešenie

You should be able to do a password reset of the Firefox Account instead of using a recovery key that can be used to gain access to the account and data stored on the Sync server.
A password reset will invalidate this data because only the original password can decrypt it.
Recovory codes are used for two factor authentication if you lose access to the authenticator app on a mobile device.

Byron Robb
Byron Robb Autor otázky
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Thanks cor-el. I was able to get everything reset from my iPhone. As it turns out, my question was incorrect. What I was having difficulty with was my master password which I was having trouble resetting.

All is fixed now. Thanks for taking the time to answer, Byron