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junk controls and message filter cooperation problem

  • 3 odpovede
  • 1 má tento problém
  • 32 zobrazení
  • Posledná odpoveď od Matt

rrlagic
rrlagic
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Hello! I have IMAP account on my institution server. I have Junk mail controls enabled, and the rule is to move Junk messages to Junk folder on IMAP server. Also I have number of message filters, which do sorting mail into IMAP folders. These filters have an option be run before of after junk classification.

Problem 1: If I run message filters before junk classification, sorting filter work fine, junk messages get moved to junk folder, however, I get notification that new message arrived, even if that was spam. That is annoying.

Problem 2: If I run message filters after junk classification, messages get marked as junk, but do not move to Junk folder.

Please suggest what else should I check. Thanks

Hello! I have IMAP account on my institution server. I have Junk mail controls enabled, and the rule is to move Junk messages to Junk folder on IMAP server. Also I have number of message filters, which do sorting mail into IMAP folders. These filters have an option be run before of after junk classification. Problem 1: If I run message filters before junk classification, sorting filter work fine, junk messages get moved to junk folder, however, I get notification that new message arrived, even if that was spam. That is annoying. Problem 2: If I run message filters after junk classification, messages get marked as junk, but do not move to Junk folder. Please suggest what else should I check. Thanks

Všetky odpovede (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Disable email scanning of the Thunderbird folder is a good starting point. IF the anti virus installed add-ons into Thunderbird for spam and scams remove them.

rrlagic
rrlagic Autor otázky
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Hello! Thanks for suggestion. I have only gContactSync, Lightning, and Provider for Google Calendar as extensions, nothing like antivirus addon.

Matt
Matt
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  • Top 10 Contributor
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I said nothing about anti virus addons.