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I uninstalled Firefox and reinstalled and now I can't open html in Outlook

Pepper35
Pepper35
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I uninstalled Firefox and reinstalled it to correct some other issues. Now I am unable to open html files in Outlook. I am using Windows 8.1 and, believe it or not, Outlook 2003. Everything worked great until the reinstall. I do not have another computer in which I can export a registry entry and I have tried setting Internet Explorer as the default browser and then setting Firefox as the default. These were some suggestions, but they did not help.

I uninstalled Firefox and reinstalled it to correct some other issues. Now I am unable to open html files in Outlook. I am using Windows 8.1 and, believe it or not, Outlook 2003. Everything worked great until the reinstall. I do not have another computer in which I can export a registry entry and I have tried setting Internet Explorer as the default browser and then setting Firefox as the default. These were some suggestions, but they did not help.

Všetky odpovede (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Probably Outlook is missing the 32-bit version of Firefox. It seems to have difficulty changing once the default is removed. There is a link to a page with workarounds in this article: How to switch from 32-bit to 64-bit Firefox.