ideal can not open
i can not pay on the site from Ideal ,this is for the first time,
Všetky odpovede (2)
Hi !
This is what iDeal has to say :
" If you encounter problems using iDEAL in combination with your browser, we recommend you contact the online banking helpdesk at your bank. "
At what stage of the payment action does the error show?
Can you select your bank and does your bank site open when you want to finish the transaction?
Just to be sure that this isn't an extension issue:
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
I don't know if cookies or referrers are involved in iDEAL, so maybe check these as well.
You can check the Web Console for error messages.