Can't access a certain site after a lot of troubleshooting
I've had trouble accessing www.datpiff.com, it's always worked before with no problem but suddenly about 2, maybe 3 weeks ago, I couldn't open the site, I get an error that Firefox could not connect to the site, I checked if Datpiff was down but it was not and then I tried to Ping it through CMD and I was able to do so but the site still wouldn't open. I then tried to flush the dns but it didn't help, without any specific order i've tried updating the network driver, reinstall Firefox, tried other browsers, opening Datpiff through it's IP, removing Firefox from the allowed list in the firewall and adding it back again, turning off my anti virus program, running virus scans, that's about what I can remember doing, anyway this has solved the issue about halfway. Right now it's about 50/50 if the site will open, sometimes it opens on the first try and sometimes not, every now and then it helps to refresh it a few times but still doing stuff on the site like opening songs or other parts of the site may or may not cause Firefox to lose connection to the site, I've had the same issue with both Google Chrome and Internet Explorer but when I use my laptop or phone I can access the site with no problem so it seems the issue is related to my computer but I can't seem to find out what it is. If anyone out there has any experience with this kind of stuff and has a solution i'll be grateful.
Všetky odpovede (2)
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe websites. Are there any problems?
Then restart.
FredMcD said
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
Type about:preferences<Enter> in the address bar.
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode; Type about:preferences#advanced<Enter> in the address bar. Under Advanced, Select General. Look for and turn off Use Hardware Acceleration. Poke around safe websites. Are there any problems? Then restart.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
I tried every solution you gave and still it's the same, i'm giving this up, so much hassle just for a problem on one page that seems to be connected to this specific computer in the house. Thanks for the help though, I appreciate you taking the time to write back!