In Mozilla Support (a.k.a. SUMO), you can ask support question or get help with product troubleshooting. However, to report a bug or defect, you should go to either Bugzilla or GitHub. Other than that, if you would like to request feature, submit feedback or discuss ideas that will help shape future product releases, you should go to Mozilla Connect.
Where to file a bug report or request a feature?
To understand about where you can submit bugs or feedback for each product, please see the table below:
Product name | Bug report | Feature request | |
Firefox | Bugzilla | Mozilla Connect | |
Firefox for Android | Bugzilla | Mozilla Connect | |
Firefox for iOS | GitHub | Mozilla Connect | |
Firefox Focus | Bugzilla (Focus for Android) GitHub (Focus for iOS) | Mozilla Connect | |
MDN Plus | GitHub | GitHub | |
Hubs | GitHub | GitHub | |
Thunderbird | Bugzilla | Mozilla Connect | |
Thunderbird for Android | GitHub | GitHub | - |
In addition to Mozilla's products, you can also submit bug or feature request for extensions that we created and maintain:
Extension name | Bug report | Feature request | |
Multi-Account Containers | GitHub | Mozilla Connect | |
Facebook Container | GitHub | Mozilla Connect |
How to file a good bug report?
Read this bug writing guideline to learn how to file a good bug report.