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What happened to 'Get all new messages'??

  • 2 replies
  • 5 have this problem
  • 115 views
  • Last reply by kvon

kvon
kvon
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Just upgraded to SuperNova (115.3). In the previous version (102.15) there was a dropdown that had Get All New Messages - meaning from all accounts, and/or you could select any account individually to get new messages. Now in SuperNova that's been replaced with the silly little cloud/download icon, and I don't see anywhere to select all new messages vs. single account. I'm in unified view, and when I have the unified inbox selected, you'd think it would default to 'get all' from there, but it appears to be downloading from just one account. If I select one of the individual accounts on the view pane and hit 'get messages' there are new messages to retrieve there that didn't come down when the unified inbox was selected.

Is this configurable?

Thanks

Just upgraded to SuperNova (115.3). In the previous version (102.15) there was a dropdown that had Get All New Messages - meaning from all accounts, and/or you could select any account individually to get new messages. Now in SuperNova that's been replaced with the silly little cloud/download icon, and I don't see anywhere to select all new messages vs. single account. I'm in unified view, and when I have the unified inbox selected, you'd think it would default to 'get all' from there, but it appears to be downloading from just one account. If I select one of the individual accounts on the view pane and hit 'get messages' there are new messages to retrieve there that didn't come down when the unified inbox was selected. Is this configurable? Thanks

Chosen solution

You are correct. Currently the default behavior of get new messages in the folder pane is download only the current account. If you right click on the icon you will see all the choices you had before. We anticipate the options will be more made more obvious in a future release.

Another excellent option is add "Get Messages" in the unified toolbar at the top - customize by right clicking in the top toolbar.

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Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Chosen Solution

You are correct. Currently the default behavior of get new messages in the folder pane is download only the current account. If you right click on the icon you will see all the choices you had before. We anticipate the options will be more made more obvious in a future release.

Another excellent option is add "Get Messages" in the unified toolbar at the top - customize by right clicking in the top toolbar.

kvon
kvon Question owner
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Of course... Right click. Don't know why I didn't think of that. Thanks!