Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird email

  • 1 reply
  • 0 have this problem
  • 19 views
  • Last reply by gp

wingstwofly
wingstwofly
more options

I can login to my email account on Spectrum either through Spectrum webmail or twc mail but can't using Thunderbird. I noticed this problem on Sunday after being away for several days with my computer off. Here is what I receive when trying to access my email via Thunderbird:Enter your password for wingstwofly@rochester.rr.com on mobile.charter.net: What's with the mobile.charter.net? Thank you.

I can login to my email account on Spectrum either through Spectrum webmail or twc mail but can't using Thunderbird. I noticed this problem on Sunday after being away for several days with my computer off. Here is what I receive when trying to access my email via Thunderbird:Enter your password for wingstwofly@rochester.rr.com on mobile.charter.net: What's with the mobile.charter.net? Thank you.

All Replies (1)

gp
gp
more options

Hello

do you happen to take a look at the 'See also' column to the right ? there is a thread on this:

https://support.mozilla.org/zh-TW/questions/1357663