Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird no longer can access AOL to synch emails

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Toad-Hall

rightcoaster
rightcoaster
more options

On Oct. 18 I made some changes to my AOL/Verizon account: I canceled a fancy protection package because it was redundant with other stuff; and I activated, then an hour later deactivated, two-step verification. The email from AOL acknowledging that deactivation was the last one received by Thunderbird.

Now, Thunderbird asks for a password, but the password for AOL, which works fine directly at aol.com, does not work from Thunderbird. The error message I eventually get, after the green progress bar has shown full for several minutes, is "Sending password for user {my username} did not succeed. Mail server pop.verizon.net responded [SYS/TEMP] server error --Please try again later". AOL support tried, but was unable to rectify the situation, said their system is just fine, sent me back to Thunderbird. Can you help?

On Oct. 18 I made some changes to my AOL/Verizon account: I canceled a fancy protection package because it was redundant with other stuff; and I activated, then an hour later deactivated, two-step verification. The email from AOL acknowledging that deactivation was the last one received by Thunderbird. Now, Thunderbird asks for a password, but the password for AOL, which works fine directly at aol.com, does not work from Thunderbird. The error message I eventually get, after the green progress bar has shown full for several minutes, is "Sending password for user {my username} did not succeed. Mail server pop.verizon.net responded [SYS/TEMP] server error --Please try again later". AOL support tried, but was unable to rectify the situation, said their system is just fine, sent me back to Thunderbird. Can you help?

Chosen solution

AOL Verizon is all done through Yahoo servers. It is likely you have not setup the necessary things via webmail and so therefore they are blocking the connection.

They require you to select the option to use 'less secure apps' done via webmail account.

They also prefer you to enable 'two step verification' and then use an 'application specific password' which you use in Thunderbird instead of your normal password.

Read this answer in context 👍 0

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Chosen Solution

AOL Verizon is all done through Yahoo servers. It is likely you have not setup the necessary things via webmail and so therefore they are blocking the connection.

They require you to select the option to use 'less secure apps' done via webmail account.

They also prefer you to enable 'two step verification' and then use an 'application specific password' which you use in Thunderbird instead of your normal password.