Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The addon your site is telling me to use is corrupt and won't install

  • 3 replies
  • 1 has this problem
  • 33 views
  • Last reply by kristat

kristat
kristat
more options

Installed thunderbird and followed the directions on this page:

https://support.mozilla.org/en-US/kb/switching-thunderbird#w_switching-from-windows-mail-or-windows-live-mail-to-thunderbird

it says i need to download the ImportExportTools addon to migrate my emails from WLM however when I try to download the addon it tells me it is corrupt and won't allow me to install.

Installed thunderbird and followed the directions on this page: https://support.mozilla.org/en-US/kb/switching-thunderbird#w_switching-from-windows-mail-or-windows-live-mail-to-thunderbird it says i need to download the ImportExportTools addon to migrate my emails from WLM however when I try to download the addon it tells me it is corrupt and won't allow me to install.

Chosen solution

https://support.mozilla.org/kb/installing-addon-thunderbird

Read this answer in context 👍 1

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options

Chosen Solution

https://support.mozilla.org/kb/installing-addon-thunderbird

kristat
kristat Question owner
more options

thanks

kristat
kristat Question owner
more options

strange though that the actual instructions for thunderbird tell you to download the addon but mozilla won't let you, you have to find a work-around.