Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Latest release has ALL my mail going to junk. What are the little arrows to the right of the "Correspondents" names? It's driving me nuts!

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by Zenos

Parkcat
Parkcat
more options

On the latest update, little arrows showed up next to the "Correspondents" names. Now every single email is calling it "Junk" even though the email recipients/senders are in my email address book! It's driving me absolutely crazy! I shouldn't have to redefine every single one of my contacts! Help!

On the latest update, little arrows showed up next to the "Correspondents" names. Now every single email is calling it "Junk" even though the email recipients/senders are in my email address book! It's driving me absolutely crazy! I shouldn't have to redefine every single one of my contacts! Help!

All Replies (2)

Zenos
Zenos
more options

I like "Correspondents". If I file both incoming and outgoing messages related to some specific topic all in one folder, then I'll have a mix of from:fred and to:fred which can't be serviced unless I set up both the regular to: and from: columns. This is a waste of space. OTOH, pretty much all of the messages will be either from:me or to:me but I know that and don't need to see it. "Correspondents" means it just shows me the other party, and the arrows indicate incoming vs outgoing.

Click this tiny button (see attached image) and you can restore whatever columns you want. Note there are two "apply to all" options so you don't have to crawl every single folder.

Zenos
Zenos
more options

As to the Junk, I think I would reset the Junk training.

Tools|Options|Security|Junk→Reset training data