Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Randomly can not contact IMAP servers?

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by Matt

more options

Thunderbird fails to contact IMAP servers - randomly. The it deletes all of the local folders for that account. When it finally does connect, it has to re-download EVERYTHING - and while doing that, other IMAP logins fail, deleting all of the local folders for that account.

Of 3 yahoo accounts (all set up identically) it fails on just one.

When contacting hotmail's IMAP (2 accounts) it ping-pongs between the accounts that it will trash.

Thunderbird fails to contact IMAP servers - randomly. The it deletes all of the local folders for that account. When it finally does connect, it has to re-download EVERYTHING - and while doing that, other IMAP logins fail, deleting all of the local folders for that account. Of 3 yahoo accounts (all set up identically) it fails on just one. When contacting hotmail's IMAP (2 accounts) it ping-pongs between the accounts that it will trash.

All Replies (1)

more options

https://support.mozilla.org/en-US/questions/1030194?esab=a&s=&r=0&as=s

Closing this thread. Please keep to a single thread per issue.