Форум поддержки Thunderbird

Since upgrading to Thunderbird 102, I can no longer see nor download any new posts to NNTP newsgroups. When I try to get messages, there is a "flash" giving some number of messages, but they never download. It also seems that any posts I try to make aren't made.

Finally got tired of the nagging messages to update TBird (because I was afraid of the new bugs it would introduce...) lo and behold, predictably, there's a problem. I open it; the icon has a badge indicating new messages, but THERE IS NO TBIRD WINDOW. My mac thinks that TBird is open, but it is NOT ACCESSIBLE.

When I click on the icon to open it, a window does appear, but it hangs in "ceaseless spinning beachball of death" mode. If I do ANYTHING, like navigate to another program, while waiting, that window disappears, never to be seen or accessible again. If I try to switch to the "open" TBird app, I get the blue spinning ball of death.

I force quit, start over again, and go through this same process. When I double click on the icon, it says "application not responding." Ad nauseum.

W. T. H. Mozilla?? I'm so tired of this BS merry-go-round.

During a recent outage Thunderbird "send" function was disabled. This has happened before during previous Internet service maintenance On this occasion the thunderbird .exe program was employed which resulted in creation of a new email service, even though email address was the same etc.. The new account 'eventually' reloaded the inbox with current messages, however the address book is empty and the file structure of saved info is also deleted. Q. Is it possible to recover the data which did not reload ??? email address is "[edited email from public] @tpg.com.au"

"Thunderbird can't update to the latest version

Download a fresh copy of Thunderbird and we'll help you to install it"

How can I be rid of this annoyance? The "latest copy" to download is what I'm already running! This began with my update to version 91.10.0 from the previous version.

As shown in the attached screen capture, recently these subfolders of "sent" have appeared to the left of the folder. They make the folders undeleteable. How do I get rid of them? I want to delete "sent" and create a fresh new "sent" folder.

Thanks John

When replying to an e-mail there is an option to inlcude the orignial message in the reply. since the new version of TB this option does not work see picture

No matter how many times I click on the include message choice no check mark appears. and the message is not included in the reply

I can't believe I am the only one with this issue??

Paul

Hi, I just got a new HP Windows 11 desktop. I used Thunderbird on my old Dell Windows 10 PC fine. I have Spectrum for email and it's time warner cable twc.com they are also Charter. My new PC came with a trial of McAfee. I am having a problem I saw someone else post where I can receive email but not send I get error about timed out and just now got this Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) .gmail.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again. I asked Spectrum if it had to do with Mcafee they said no to contact you all. They said my settings are right which I copied off my old PC. I thought I used to always be pop3 but they said it's imap. I receive just fine just can't send. It worked on my old PC fine. Thanks! Rose

Store receipts do not print correctly.

How can I attach a receipt to show the difference of "viewing" & "printer preview" & "actual printing" ?

I have Mozilla Thunderbird on my Windows 10 Computer and want to Back Up and SAve my emails on an External Hard Drive.

How is this Done?

My Local Service Provider/Verizon Can't Seems to Help.

You can Call Me/917-608-6173.

Thanks,

Louis

I have two problems with my Thunderbird email program. I update TBird whenever it says there's a new version, so I have the current version 102.12.0 (32-bit). I have a folder with saved emails from 2005, each email has one Word .doc file attachment. None of the attachments are available anymore. They show as a long string of data like this inline in the email: QAgAHAAYwBzAC4ACQA

The other problem I just now noticed. Another folder with emails gathered over the past five years now show nothing. If I look inside the data file I can see the contents, so the data is there. But TBird shows a blank screen.

Hi,

Thunderbird downloads messages in Plain Text, despite them being sent in HTML format. Messages are downloaded from an IMAP server.

Can anyone help in fixing that? I checked account setup options in Thunderbird but couldn't find anything relevant...

Hello, Talktalk changed the settings for my emails on Thunderbird, which were changed successfully except for gmail. I receive them ok, so the incoming settings are good, but can't work out the outgoing settings - see settings below. My ISP is Talktalk.net. I use a MacBook Pro, Operating system: MacOS Catalina 10.15.7, Thunderbird version: 102.9.0. Many thanks.

INCOMING SERVER: SERVER TYPE - Imap SERVER NAME - imap.gmail.com INCOMING PORT - 993 USER NAME - 'gxxXX@gm' CONNECTION SECURITY - SSL/TLS AUTHENTICATION METHOD - OAuth2 PASSWORD - 'Axxx.3'

OUTGOING SERVER: DESCRIPTION - Google Mail SERVER NAME - smtp.gmail.com OUTGOING PORT - 465 USER NAME - 'gxxXX@gm' CONNECTION SECURITY - SSL/TLS AUTHENTICATION METHOD - OAuth2

When the upgrade from v91 to v102 came for my Windows 10 desktop, I said, "Go ahead!" After restarting the client, Tbird would go to check new messages and would just keep spinning in its progress area without downloading new messages - which I knew were there. Eventually I had to downgrade back to v91, which thankfully worked well.

I have a Ubuntu 20.04LTS desktop that my partner uses. It was going along fine with v91 but v102 came last night and I didn't notice in the list of packages to be upgraded until it was too late. Now they have the same problem! I haven't downgraded yet since the process will be a little more involved in Ubuntu and I would like to solve the underlying problem so I can keep upgrading to newer versions without worry in the future.

There is a wrinkle to my problems in that both setups are a little unconventional. My mail host eschews passwords in favor of SSH keys. What I've had to setup - and it's been working for about 15 years or more - is an SSH tunnel via an xinetd service. On my Windows box I use Cygwin and for Ubuntu I just use regular old bash and the services directly. When I encounter this new problem upon loading Tbird, I can telnet to my custom port on localhost and see that the connection is being made to the remote IMAP server. I can even list things with a little manual interaction. I really have no idea why it is not working.

I have a wireshark recording from when my Windows installation stopped working, but I would be hesitant to share too many personal details on a public forum.

My mail host/server is using Ubuntu's uw-imapd version 8:2007e~dfsg-3.2ubuntu1 (from Ubuntu 22.04.1).

Hi there,

I use the unified folders view since at least 10 years ago for my 14 e-mail addresses.

In recent updates (I would say at least since a year ago) I see configuration folders in the view, that to be honest, I do not think they should be there taken space of thunderbird interface.

I have never used them, and they are still there, I cannot find a way to remove these 14 folders from the interface. Is there any?

Best,

Carlos

Hi,

I have several Gmail accounts. I have been using Thunderbird for many years. POP3 I keep everything on my Desktop. I just got this from Google and I'm at a loss. Anyone have any idea if or how it will affect Thunderbird's login?

Google On May 30, you may lose access to apps that are using less secure sign-in technology ??????@gmail.com To help keep your account secure, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account (Link to my account) using only your username and password. Instead, you’ll need to sign in using Sign in with Google or other more secure technologies, like OAuth 2.0.

Learn more (Link to my account)

What do you need to do?

Email software, like Outlook 2016 or earlier, has less secure access to your Gmail. Switch to Office 365, Outlook 2019 or newer, or any other email software where you can sign in using Sign in with Google.

Learn more (Link to my account)

I have installed Thunderbird on a new computer. When I enter my account information for Yahoo Mail, after a long time it tells me that the user name or password is wrong so I cannot set up my account. Manual Configuration does not work either. I have had a lot of trouble with Yahoo Mail and I am sure the problem is with them. How can I set up my account?

After I've read a message, if I click on the "Move To" box on the TB115 menu bar, as expected, I get a dropdown with my folders and subfolders. But if I then click on one of the folders in the dropdown, nothing happens! The only way I can move a message into a folder is to display the folder I want on the lefthand panel and then drag the message into it. This problem developed only after I started using TB115.

Hi,

I have the same problem as in this case:

https://support.mozilla.org/en-US/questions/1324441#answer-1397713

Everything is the same, except my timezone and the fact that my privacy.resistFingerprinting is already in "false". So, any idea?

Attached you will find my captures.

Thank you very much

After updating thunderbird a little week ago maybe - the program began to shut down suddenly - several times. But today there is no acces to mails, folders.. just an almost blank screen. Only the 'headers' are visibly - you 'Files', 'Edit' etc. is visbly. I'm an old Danish women with very little knowledge of reading and understanding complicated possible solutions - but I know how to install a program, so how can I find an older version to install, so that I can read and write an email again?

Now I have to use and old gmail-account and not my usual accounts.

I'm so sad...

Long ago, I signed-up for Thunderbird as a POP service and have not looked at that until I see a warning that I have used 76% of my allocated IMAP space.

So, now that I somehow have IMAP, I am reading to learn about it. My understanding is that everything in my "Inbox" is automatically synced with files stored on the IMAP server, so that deleting them on one deletes them on both. Correct?

I have a large amount of e-mails that I "moved" to "Local Folders" and subfolders under that. I did not "copy" them to the local folder, I "move" them.

So, my first question is whether "moving" a file from my "Inbox" to my "local folders" has removed that file from my IMAP server?

If so, what I will probably do to free-up space on the IMAP server is to move e-mails remaining in my "Inbox" to a "local folders" subfolder marked something like "from inbox" to keep them locally available, but get them off the IMAP server. Will that work as I intend? To keep things simple, I will probably do that in batches, periodically, for all e-mails in the "inbox" that are older than some amount of time in the past.