Форум поддержки Firefox

On multiple websites I visit, picture in picture happens automatically when I scroll past a video or click another section of a page. I find it highly annoying and distracting. I would like to disable it completely. How do I do this? I'd appreciate an answer that isn't too technical. Thanks.

This is a bug report, not a question. When I access a web site for the first time, Firefox (version 84.0.2 [64-bit] under Windows 10) displays that site's Favicon in Firefox's search history. If the site then changes its Favicon, Firefox does not update its own copy of the site's Favicon and continues displaying the old one. I had a site like this in my search history but I had not bookmarked it. The site changed its Favicon but the icon displayed in Firefox's search history remained unchanged. I later bookmarked the site, thinking that this might inspire Firefox to update the Favicon but it did not; Firefox displays the old Favicon in its bookmarks as well.

Some time in the last month or so Firefox has started downloading .csv files as .json. I need the files in .csv format so I can work with them in Excel. These are large files I don't want to deal with the trouble of converting them every time. I've started using Chrome just so the files download correctly. I can't find any setting to change to make .csv the default again.

By using refresh Firefox to "fix" problems with slowness, I have lost all of my bookmarks and God knows what else. And I can't access the files that were created, all I get is gibberish. Why didn't Firefox inform me that using refresh would fubar ("fouled" up beyond all recognition) my computer? I desperately need to undo the damage caused by using this (dis)service. And how do I contact Firefox to tell them how badly they have screwed me over?

long story short, if I go on amazon.com it redirects me amazon.com.br without asking me, no pop-ups, no "amazon wants to know you location" it just looks at my IP and send me away, also, if I do something like amazon.co.uk it will prompt me for "would you like to be redirected to amazon.com.br?" and I don't want that either, if I could go to amazon.jp it's all the same for me

note: 1: I used amazon as an example, this happens with eBay, YouTube, Bing, reddit, facebook, PayPal, or any other website that is available on a .br domain 2: I don't want to use a VPN or any Proxy server, I'm not rich, I can't pay 129.99 a year for a browser extesion, and there are free ones, but they bring my 120Mb/s connection to a grinding halt 3: this is most likely my ISP / IP being broadcasting my location without my consent, while some websites do ask me to allow it, my IP most of the time will basically lay open on the table and tell the website "if you wanna look, it's there" 3.2: this is especially annoying with the advertisements saying stuff like "80% of gamers in [USER_CITY] love this RPG" and I'm like, really? a backwater christian town where only 20% of the population have TVs and 5% of those 20% have broadband connection?

in short, I don't want any websites to know where I am

Hi everyone! I am looking for some help on how to fix my problem. Yesterday, suddenly videos on Firefox stopped having sound and in one particular website (public television) videos stopped working altogether. These are websites that I use on a daily basis and have been using for months. All of these websites and videos work fine on google Chrome. I am using a desktop and Windows 10 and use DuckDuckgo Privacy essentials. These are the things I have done to troubleshoot: -restarted computer _restarted Firefox in Safe Mode -checked the volume mixer -checked the App volume device preferences on Windows -signed off my firefox account and logged in without an account -refreshed Firefox -Uninstalled and installed Firefox

On my laptop (Windows 7) everything still works fine as usual.

Any tip or advice will be much appreciated. Please bare in mind that I have a very basic computer knowledge. many thanks Poppy

Hello, I recently switched from Chrome to Firefox, and I can't print a PDF with two-sided and flipped on the long edge. It only flips on the short edge (that's weird...). I know it is possible with my printer because I used to do it with Chrome. How can I print two-sided and flipped on the long edge ? Thanks for your help !

When I want to save a bookmark, I usually go through "choose". It seems to give me folders sometimes only open to the first level, sometimes to second and third levels. This behaviour seems random. I want to see only the top-level folders, it would make saving bookmarks quicker. How to achieve this?

I have attached an image of what I see now under "choose"

I have the latest version of Firefox operating on Windows 10.

A few days ago, I started suddenly to have a problem. Whenever I try to access one given site, through the toolbar or by typing its name, I am redirected to an other one, which is not malignant. How can I fix this ?

Hello All, this is to inform you that my Firefox got infected with something causing an interference with my bank account. I could logon into the https site of my bank with my banking credentials. Normally I see my account status directly after the logon. In this case onla after a couple of seconds a message is popping up that because of Online Banking Frauds the procedure will change. The only way to proceed is to click on Next. On the next page credentials for a Demo Account are displayed. The only way to proceed is to click on Next again. Then I'm asked to enter a TAN for a Demo Transfer of 9215.54€ . I called my bank and they could verify that I'm still on their https and that if I proceed definitly transfer the above amount to an other bank accout. Bank IT told me that on their site anything is right and it must be an issue on my PC. I tried logons to my bank account with IE and Opera and don't get the fraud pages. With firefox I always are led to the "DEMO Transfer".

Did you expierenced something like that already?

I have been experiencing lately quite few Firefox crashes that bring down the entire (desktop) Windows OS in a brutal manner: complete system lockup, instant reboots (no blue screen).

These seem related to the audio and video interactions with the host system - streaming musinc online (siriusxm.com) or engaging in graphic intensive activities. This supposition propmpt me to perform few hardware tests - memory, GPU, audio card,etc. Everything checks out fine with the basic test and diagnostic tools I've used.

The worse system crashes have happened while on the https://buckhill.com/tubing-2/snow-tubing/ wesbite trying to purchase passes. Along the way for signing the waiver, the site brings up a graphical pad for capturing the guest's signature using the mouse. Several attempts have ended with horrendous system crashes (I had to locate the hardware reset button on my system, which took a while), never in the same spot in the process. Similar issues have happened on my wife's laptop (Windows 10 OS) while using Firefox on this site. I had to use a different browser to complete this purchase, for both my kids sanity and my system health. (for whomever is interested in troubleshooting this site, just follow the prompts and add guests - the purchase step is the very last one).

I should mention that Firefox' own crash page (about:crashes) shows no sign of any crashes. Other times, the Firefox window just dissappears without any warning, and no traces of crash information in Firefox nor OS event system. My system is configured to save a memory minidump in the event of crashes - there were none.

In this context, I could be wrong, but narrowed the culprit down to Firefox itself. In my opinion, whatever Firefox is doing to bypass OS basic protection mechanisms (and let's be honest - on Windows these can be better) and cause such hard failures are a dangerous vulnerability that should be investigated.

Any ideas and suggestions on diagnosing this or what to capture for aiding with troubleshooting, are appreciated.

I have been trying to undo a hacking problem for quite a while. I am using Kaspersky Cloud Security, looking for unusual (hard to really say what that is) network and app activity and making apps ask before running or using the network. I saw an event reported by K that had a bunch of versions of various browsers, one of which was Safari that I never have used. I asked them but then realized that was just something that edge or K tacked on to identify somethnig else.

However, I did notice that Chrome was being used, apparently by edge, as my browser. My understanding is that chrome is used a lot by hackers for various things. I'd rather not use it. That's why I installed Firefox.

So I did a search of my pc for "chrome" and up came the thing in the title of this question: ChromExtMalware.store. I was fairly surpised that it would actually be called that. But I did find by searching the web that it's malware.

beyond that, several other things came up, chrome.nm-server-v2.manifest.json, same thng without the v2, plugins.chrome.manifest.

So apparently I not only use edge but chrome.

Can anyone tell me whether I simply do not understand how this is all structured and its all fairly safe, or, if it lookw like i'm right nd something is fishy, is there reason to imagine that Firefox will make it easier to control these things?

thanks for taking a moment to look this over. I really do need some guidance, so if you are willing but you need more info, please reply and request it.

Note: The image and issue, if the image uploads, is not on this PC. It is on my Microsoft Surface. This machine has problems as well, but I haven't not see that here - yet. So the shared configuration is for this pc.

When I click on a link, Firefox opens the link in a new window, even though I have "Open links in tabs instead of new windows" checked in Options. I want links to open in a new tab in the same window. I'm updated to the most current version of Firefox, too. How can I fix it?

Thanks, Leah

Looking for any help or advice,

I only use 2 addons in firefox, they are Bitdefender Wallet and Adblock and since the last Firefox update I cannot get either working. I can install adblock, it will work until the browser is closed, next time I open the browser it will be disabled with no option to re enable it and no explanation as to why it was disabled. I have tried a few addons as a test and after the browser is closed all will be automatically disabled. With Bitdefender wallet trying to install the extension results in an error of the download is corrupt.

I have used Firefox for years with both of these options and no errors. To try and fix I have reinstalled both Firefox and Bitdefender but the issue remains the same.

Current Firefox build is at 84.0.2

Any advise would be brilliant as I really do not want to resort to Chrome (which is working perfectly).

Many thanks.