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I have a new laptop and did a backup of my files on the older laptop (Windows Home) and restored them to the new laptop (Windows Pro). Then I installed Thunderbird on the new laptop and I already had e-mails on it. But there are thousands of e-mails in the wrong folders.

The Windows Home has Thunderbird 128.10.oesr (32 bit) and the Windows Pro laptop has Thunderbird 128.9.2esr (64 bit). What should I do? Should I uninstall Thunderbird on the new laptop? Then what?

I need to do something with a profile folder, right? But what?

Please help.

It's a mess right now.

Hi Firefox Support Community,

I’ve been using a mindfulness tool called CalMyTime Calmytime for quick relaxation exercises during my workday, and I’d love to integrate something similar into my Firefox browsing experience. I’m looking for a Firefox extension that can remind me to take short mindfulness breaks at set intervals (e.g., every hour) or even open a specific webpage like Calmytime automatically. I’ve searched the Firefox Add-ons store but haven’t found one that fits this exact need.

Has anyone here used or developed an extension for scheduling well-being breaks? Alternatively, is there a way to set up Firefox to trigger timed reminders or open a webpage without an extension? I’m using Firefox 128 on Windows 10. Any recommendations or workarounds would be greatly appreciated. Thanks for your help!

Hello good people, I've been using the wonderful Review Checker tool for some time and love it! When I went to shop on Amazon today, it was not longer there. There was no price tag icon in the address bar of the item I was looking at, and so I was unable to turn it back on. So sad :( I would very much appreciate it if you could help me. Thank you for all your good work, Bill

I understand that in previous versions, there was a preference in about:config that would let me adjust the delay in ms that I would need to hover over a tab until its tab preview is shown. This preference is supposedly located at browser.tabs.cardPreview.delayMs but when I searched for it in about:config it did not show me any results. Any Google searches do not point me in the right direction either. Does anyone know what I could do to adjust this delay anyways?

Attached is an example of the tab preview I'm talking about.

I use an iMac and Macbook Pro. Autofill that used to work is no longer working on both of these when I go to USPS.com and sign up for updates on packages. It use to fill in my name on the top line and on the bottom line, it would fill in my email.

What can I do to get this feature back? It stopped working around the beginning of 2025.

Thank you, Martha.

We recently update Firefox with version 138.0 and now getting the message "Gah. Your tab just crashed" when opening the browser.

We attempted to update and install version 138.0.1 only resulting with the same error. We also found and attempted the following all resulting with the same error: - change the about:config page for settings to false for both browser.tabs.remote.autostart and browser.tabs.remote.autostart.2

- clear browser cache.

- enable Temporary Mode in the Help menu. This appears to fix the problem but only for the current browser session. When a new Firefox window is opened, the error reappears.

What is needed to resolve this error or is there a way to permanently enable Temporary Mode or some similar setting? Thanks for all your help with this.

For about 2 weeks I have been unable to access my Portfolio in Yahoo finance. I get this message: "There was an error while loading your portfolio data. Please try again."

However, if I load Google Chrome, then go to Yahoo Finance I can get to my Portfolio. I don't prefer how it displays but at least I can see my different folders and their current performance.

Do I have a setting in Firefox that is preventing me from access My Portolio? I have contacted Yahoo and only got a response that they are working on it and would correct and get back to me. No response and follow up contacts have not gotten even and acknowledgement. I think problem is with Firefox since I can access the Yahoo info that I want thru Google.

Does anyone have any ideas what I can do??? Problem started about when you change your Firefox software to it's new display, which I don't like BTW. I had it all set up for the news feeds and arrangements that I used for years and found very accessible. Firefox has always been my default browser but I am finding it increasingly un-user friendly.

Thx for any help you can give me. Karen

kconsalvi@verizon.net

This lasts possibly 3 seconds. It has an email logo and a high pitched sound. It just flashes on, not long enough to read, just long enough to be annoying. The location is always on the Top Right corner of the display. I have all notifications and web push blocked in Firefox preferences. System is Mac, OS 12.1

I downloaded 138.0. I can get email and reply to them but can't start a new message. New message button does nothing. I don't have any add-ons. This is the newest version I believe. Any suggestions?

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The virtual keyboard on my HP OMNI 10 tablet has begun popping up at every touch of Firefox. This makes it almost impossible to use. Expected/normal behaviour is that when you touch web pages or any app., the keyboard stays out of the way while you move around. When you touch inside a textbox, the keyboard should pop up so you can type. Touch outside the textbox and the keyboard drops down. Now, ( since the start of May 2025 or so, I think), the keyboard pops up every time I touch the Firefox page, anywhere. This makes it almost impossible to use.

For example, on a Youtube video, I touch the video to start playing.... and the keyboard pops up, covering up the video! I have to touch the x to drop the keyboard down again. When I want to rewind or move forward, I touch the video to get the controls to appear and...the keyboard pops up, covering the video. I have to touch the x to drop the keyboard and by then the video controls have timed out and gone away again!

Right now, if I close the keyboard and touch this page outside the textbox, the keyboard pops up.

In Microsoft Edge the behaviour is normal and in an app., like Notepad, the keyboard only pops up if I touch inside Notepad.

By the way, I did all this typing once already but when you said you couldn't read my troubleshooting information automatically, I tried your manual steps, and that took me to another web page. When I came back to this page, all my typing was gone! Very annoying. please don't do that again.

I am starting to use the new utility which allows me to group tabs. But I would like to see only the name of the group and not the whole list. How can I collapse the list of tabs which belong to a group leaving only the group name shown. Then with a click I should be able to see the corresponding list of tabs if I need it. Saving and closing a group is not a solution, as the group disappears from the Sidebar. Thank you for your help. Best regards Ray Ballisti [edited] @bluewin.ch Switzerland

I work for the Gwinn Area Community Schools, and this is my work computer. (As in, it has never been used for anything 'adult') I searched the term "call" in the search bar, and one of my suggestions was a little dicey. Yelp suggested, "call girl in Gwinn, MI" I just wanted to make sure you guys were aware, in case there are more edge cases like this that could be a lot worse. I would like to continue supporting Mozilla's funding initiatives, but I'm going to have to turn off sponsored suggestions if I get results worse than this.

I just made this Mozilla account to file this, so I was not signed in when this happened. I have searched call very frequently, as I am often adding students to our "call down" list. Not sure if the frequency would have had an impact. Happy to answer any other questions if needed!

Again, I don't think this one's a huge deal, but definitely something to keep an eye on! Thank you for all your work on the hands down best browser!!