When I am on a web site and click a link - to a PDF or something else - nothing happens. If I use MS Internet Explorer, this is not a problem. Help.
When I use Firefox and am on a web site, if I click a link on that web site - like to download a PDF - nothing launches to open the file. The screen - after I click - changes to a blank screen, yet nothing appears. When I do this with MS Internet Explorer, the link immediately launches to whatever I clicked upon.
Please help - this is frustrating.
Thank you!
Mark
Все ответы (2)
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
Thank you.
Hello countmark,
When I am on a web site and click a link - to a PDF or something else
or something else = do you mean with every kind of file (pdf, doc, docx etc) ?
try to delete mimeTypes.rdf file in profile folder and check it again.
thank you