Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

While typing in an email, I can not delete or backspace a single letter. When I delete one letter, the whole line disappear.

  • 1 ответ
  • 7 имеют эту проблему
  • 2 просмотра
  • Последний ответ от cor-el

more options

While typing in an email, I can not delete or backspace a single letter. When I delete one letter, the whole line disappear. I am using Window 7 and latest Firefox.

This happened

Every time Firefox opened

== Using Firefox on my new machine with Window 7.

While typing in an email, I can not delete or backspace a single letter. When I delete one letter, the whole line disappear. I am using Window 7 and latest Firefox. == This happened == Every time Firefox opened == Using Firefox on my new machine with Window 7.

Все ответы (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")