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Password manager - lost all passwords

  • 3 ответа
  • 0 имеют эту проблему
  • 3 просмотра
  • Последний ответ от cor-el

francois1994
francois1994
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Hello everyone,

I was forced to reformat my computer today and I seem to have lost all of my passwords that were saved in Firefox.

I did not back up any of the files that were on my PC as I was unable to do so. I think I have been able to log back in my account and find my passwords.

When I logged back into my Firefox after re-installing it, my passwords are all gone. I need help!

Thank you all

Hello everyone, I was forced to reformat my computer today and I seem to have lost all of my passwords that were saved in Firefox. I did not back up any of the files that were on my PC as I was unable to do so. I think I have been able to log back in my account and find my passwords. When I logged back into my Firefox after re-installing it, my passwords are all gone. I need help! Thank you all

Все ответы (3)

TyDraniu
TyDraniu
  • Top 10 Contributor
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Did you reset your account password?

Изменено TyDraniu

Полезно?

francois1994
francois1994 Задавший вопрос
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I did

Полезно?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you would have to reset the password for the Mozilla account because you do not remember this password, then that will remove all data stored on the Sync server because this password is used to encrypt your data locally for security reasons before it is uploaded to the Sync server and only this password or a possible recovery key can decrypt this data.

Полезно?

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