Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Lost Folders

  • 5 ответов
  • 0 имеют эту проблему
  • 16 просмотров
  • Последний ответ от david

more options

Recently noticed that folders containing saved emails are not visible. There are 3 profiles in the Profiles folder dated 2/1/2022 and two dated 2/16/2024 Found the folders in the older profile and moved them to Mail/Local Folders. Restarted TB and they still don’t show. Mail/Local Folders also has other older files that don’t seem to have any content. Looking through some Help threads I saw one referring to Profiles.ini which isn’t in any of the profiles, not sure that’s relevant.

Recently noticed that folders containing saved emails are not visible. There are 3 profiles in the Profiles folder dated 2/1/2022 and two dated 2/16/2024 Found the folders in the older profile and moved them to Mail/Local Folders. Restarted TB and they still don’t show. Mail/Local Folders also has other older files that don’t seem to have any content. Looking through some Help threads I saw one referring to Profiles.ini which isn’t in any of the profiles, not sure that’s relevant.
Приложенные скриншоты

Все ответы (5)

more options

A suggestion: exit Thunderbird, remove the .msf files and try again. There is only one profiles.ini and it will not be in the profiles.

Полезно?

more options

Cleaned Mail and Local folders but no old files reappeared

Полезно?

more options

There were files in your prior screenshot.

Полезно?

more options

The first screenshots showed the Mail and Local folders in the profile. I removed all the .msf files and others with little or zero data. The Family and Home folders are the ones that went missing from the inbox folder list along with all the old emails.

Полезно?

more options

Puzzling. Local Folders generally appears, even if empty.

Полезно?

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.