Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

can not send

  • 11 ответов
  • 0 имеют эту проблему
  • 27 просмотров
  • Последний ответ от pt13

more options

I use thunderbird for my email - have been using thunderbird for years and love it. :)

Below is the message I get, I only this error when using thunderbird, not when sending messages from the outlook 365 account with the same email.

This make me think this is not a outlook server error??? how do i fix this.

Thank you in advance.

pt@lrn2sew.com 12/05/23

I use thunderbird for my email - have been using thunderbird for years and love it. :) Below is the message I get, I only this error when using thunderbird, not when sending messages from the outlook 365 account with the same email. This make me think this is not a outlook server error??? how do i fix this. Thank you in advance. pt@lrn2sew.com 12/05/23
Приложенные скриншоты

Все ответы (11)

more options

Since this error occurs on sending, please post a screenshot of the SMTP server pane to let those here know the details of how your mail is being sent. Thank you.

Полезно?

more options

David; Thank you for replying. I have attached a few screen shots. Let me know if you need more info.

Pam 12/06/23

Полезно?

more options

I'm no expert here, and there are some here with far more expertise on your issue, but my concern is that you may be using a different server when using outlook, possibly smtp.office365.com -

Полезно?

more options

Yes that is my web site hosting server - i contacted them and of course they said its a thunderbird issue. When I check my email online from outlook I have no issues. But I am having issues with thunderbird when i try using the outlook server, hence why Im using my hosting server.

Полезно?

more options

Is there more information to share on this? That is, I think you said you tried the office365 server but it didn't work. what were the errors? What is your incoming server, also secureserver.net? Who is the email provider? Do they provide recommended email settings? I m not the resident outlook expert, but having that information may prove useful. Thank you.

Полезно?

more options

David ok I have another email that I am trying to add to thunderbird without complete success. I can send from this account but can not receive email on this account. I have attached screen shots. (if i can get this other email to work, then I can switch the other. as of now ill take what i got, i can send from one and get from another OMG - what a mess) AGAIN TY for you help. Pam

Полезно?

more options

After closing thunderbird and reopening and checking mail. I now get attached message.

Полезно?

more options

Ok, this thread may prove helpful. It's long and messy, but informative on the error message you are seeing. https://support.mozilla.org/en-US/questions/1399126

Полезно?

more options

I saw the above thread before I posted - and I tried this Pv6 to true, and tried again - did NOT change anything!

Back to my 1st ?question - why can I not send more than 5 emails a day?

TY

Полезно?

more options

Well, it's not a Thunderbird issue, as TB has no limits. You may need to contact your email provider.

Полезно?

more options

Not a TB issue - then why do I have this sending limit problem ONLY with TB, I guess my problem with setting up my other emails in tb is also not a tb issue??

If you do come up with solutions I would be appreciative.

Полезно?

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.