Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее
Архивировано

Downloads on phone

Paul отвечено
Señor bruh

For the last month I've been having this issue when downloading things from Firefox beta I get this "com.android.phone has stoped working" along with "phone has stopped" error anytime I download something.

For the last month I've been having this issue when downloading things from Firefox beta I get this "com.android.phone has stoped working" along with "phone has stopped" error anytime I download something.
Приложенные скриншоты

Все ответы (10)

Hi

As a first step, I recommend clearing the cache (not data!) in the Android Settings app for both Firefox for Android and the phone app on your device.

Does this help?

unfortunately no that was the first thing i did

Can you try this in the Release copy of Firefox for Android?

firefox nightly also dose it

Okay, but does this also happen in the Release copy of Firefox for Android?

nope but its probably because its a new install

but like it happens in nightly as well

Okay. I recommend that you file what you are seeing in Beta and Nightly as a bug for our developers to look into. See File a bug report or feature request for Mozilla products for details.

No problem, hopefully they will be able to look into this soon for you.